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Service bulletins for the 2012 Toyota Prius V

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

496 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
T-TT-0385-162018-04-23. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document.
TTT-0337-15 Rev12018-04-23. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
T-SB-0027-162018-04-23. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE). TSB: Some Prius, Prius V and Prius PHV vehicles may exhibit a vibration due to rough idle and/or tapping noise from the HV transaxle at cold start. The Check Engine Light may also illuminate with (DTC) P0401 (Exhaust Gas Recirculation Flow Insufficient Detected). Due to excess carbon build up at the valve assembly, the valve will stick causing the engine RPM to fluctuate. Follow the procedures in this bulletin to address this condition.
T-TT-0365-152018-04-23. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
TTT-0234-13 Rev62018-04-23. Service bulletin. EQUIPMENT:ELECTRICAL. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
T-TT-0362-152018-04-23. Service bulletin. ENGINE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. TT: The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
TTT-0344-15 Rev12018-04-23. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: iPhone text messages do not appear on multimedia dis[play.
T-TT-0360-152018-04-23. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook media playback is inoperative via Bluetooth audio.
T-TT-0381-162018-04-23. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Tech Tip: Some customers may experience difficulty programming HomeLink.
TSB-0012-13 Rev22018-04-23. Service bulletin. ENGINE; ELECTRICAL SYSTEM:SOFTWARE. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
ZF3_Warranty Pol2018-04-23. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE). Warranty Policy Bulletin (POL16-04): In these vehicles, Toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.
ZF3_Dealer Lette2018-04-23. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE). Dealer Letter: In these vehicles, Toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.
ZF3_Dealer Lette2018-04-23. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE). Dealer email: In these vehicles, Toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.
ZF3_Region Lette2018-04-23. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE). Region Letter: In these vehicles, Toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.
ZF3_Region Lette2018-04-23. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE). Region email: In these vehicles, Toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.
T-TT-0204-12 Rev2018-04-23. Service bulletin. ELECTRICAL SYSTEM. Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an error message when they attempt to use the Entune application.
T-TT-0203-12 Rev2018-04-23. Service bulletin. ELECTRICAL SYSTEM. Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an iPod Authorization error when they plug their iPhone into the USB port.
T-TT-0205-122018-04-23. Service bulletin. ELECTRICAL SYSTEM. Customers who purchase new or replacement iPhones running iOS 6 may find that Toyota a Entune application will not launch on the iPhone. The issue can occur when the customer restores/transfers their apps, contacts, etc.
T-TT-0204-122018-04-23. Service bulletin. ELECTRICAL SYSTEM. Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an error message when they attempt to use the Entune application.
T-TT-0203-122018-04-23. Service bulletin. ELECTRICAL SYSTEM. Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an iPod Authorization error when they plug their iPhone into the USB port.
T-SB-0190-122018-04-23. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. Some Prius V vehicles may exhibit a condition where the back hatch door requires a high closing effort. This condition may result in the back hatch door not closing completely which will leave the Door Ajar Indicator Lamp illuminated. New back hatch door stays have been developed to address this condition.
T-SB-0187-122018-04-23. Service bulletin. STRUCTURE:BODY. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles (160 km) at speeds less than 55 mph (90 km/h) with little or no damage to the tire.
T-TT-0005-10 Rev2018-04-23. Service bulletin. ENGINE. Starting with the 2010 MY, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
T-TT-0005-10 Rev2018-04-23. Service bulletin. ENGINE. Starting with the 2010 MY, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
T-SB-0248-122018-04-23. Service bulletin. SERVICE BRAKES. Some 2010 ? 2012 model year Prius and 2012 model year Prius PHV vehicles may exhibit uneven brake pad wear on the rear brake pads. The vehicle may also exhibit a grinding or scraping noise due to the uneven brake pad wear. An updated rear pad kit has been developed to address this condition.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.