Service bulletins for the 2021 Toyota Highlander
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
231 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| T-SB-0035-24 | 2024-07-06. Service bulletin. STRUCTURE:BODY. Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout. |
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| T-TT-0754-24 | 2024-07-06. Service bulletin. ELECTRICAL SYSTEM. Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers. |
| T-SB-0040-24 | 2024-07-06. Service bulletin. STRUCTURE:BODY. Some 2020 2023 model year Highlander and Highlander Hybrid vehicles may exhibit a water leak from the roof rack attachment clips. This may be caused by the sealant in the roof channel obstructing the proper seating position for the clip gasket. |
| T-SB-0039-24 | 2024-07-06. Service bulletin. STRUCTURE:BODY. The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. |
| T-SB-0038-24 | 2024-07-06. Service bulletin. STRUCTURE:BODY. To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated. |
| T-SB-0035-24 | 2024-07-06. Service bulletin. STRUCTURE:BODY. Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout. |
| T-TT-0754-24 | 2024-07-06. Service bulletin. ELECTRICAL SYSTEM. Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers. |
| T-SB-0064-18 Obs | 2024-04-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. OBSOLETE NOTICE March 11, 2024: This bulletin is now obsolete. Please see T-SB-0013-24. |
| T-SB-0013-24 | 2024-04-15. Service bulletin. ELECTRICAL SYSTEM. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused. |
| T-PANT-2024-004- | 2024-04-15. Service bulletin. ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION. This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. |
| 22TE09 | 2024-04-01. Service bulletin. ENGINE AND ENGINE COOLING; HYBRID PROPULSION SYSTEM. DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start. |
| TSB010622 | 2024-04-01. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); UNKNOWN OR OTHER. TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update. |
| TSB010421 | 2024-04-01. Service bulletin. SERVICE BRAKES, HYDRAULIC; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:COOLING SYSTEM; LANE DEPARTURE. TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). ?A MIL ON condition with Diagnostic Trouble Codes (DTCs) P05202A (Engine Oil Pressure Sensor/Switch ?A? Signal Stuck in Range) and/or P052477 (Engine Oil Pressure Too Low [Severe]) present. Moisture from blow-by gases condenses and accumulates in the engine oil during short trips in extreme cold weather. When the moisture in the oil freezes, the oil pressure may drop, and the aforementioned warning indicators may display. Follow the procedures in this bulletin to address these conditions. |
| T-TT-0702-22 Rev | 2024-03-18. Service bulletin. ENGINE AND ENGINE COOLING. TT: Some 2020-2022 vehicles equipped with North American Produced (NAP) A25A-FKS/FXS engines may experience an oil leak from the head/valve cover gasket. This issue is currently under investigation. |
| LSB006523 | 2024-01-29. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); UNKNOWN OR OTHER. TT: Engine Oil Leak between the Lower Oil Pan and Crank Case |
| TSB008523A | 2023-12-26. Service bulletin. ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT; ELECTRICAL SYSTEM. TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32°F or 0°C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? (High Voltage Power Resource Circuit Short during Ready ON) ?P300449 ? (High Voltage Power Resource Circuit Short during Pre-Charge) Follow the Repair Procedure in this bulletin to address this condition. |
| TSB009223 | 2023-12-26. Service bulletin. ENGINE AND ENGINE COOLING. Toyota vehicles equipped with an A25A-FKS or A25A-FXS engine may exhibit reduced engine power and/or a MIL ON condition |
| TSB008523 | 2023-12-26. Service bulletin. ELECTRICAL SYSTEM. TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32°F or 0°C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be present: ?P1C8449 ? (High Voltage Power Resource Circuit Short during Ready ON) ?P300449 ? (High Voltage Power Resource Circuit Short during Pre-Charge) Follow the Repair Procedure in this bulletin to address this condition. |
| 22TC01 Technical | 2023-11-27. Service bulletin. ELECTRICAL SYSTEM. TI: TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS |
| TSB005923 | 2023-10-16. Service bulletin. SERVICE BRAKES; ELECTRICAL SYSTEM; AIR BAGS. TSB: Some drivers of 2020 ? 2022 model year Highlander Hybrid vehicles may be sensitive to the momentary transition from regenerative braking to hydraulic braking under certain driving conditions, such as while driving downhill, or turning with light brake pedal application. The brake actuator control module can be updated to improve brake feeling for this condition. Follow the Repair Procedure in this bulletin to address this condition. |
| TSB002123 | 2023-10-16. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. TSB: Some 2020 ? 2022 model year Highlander and RAV4 vehicles, and 2022 model year Tundra vehicles equipped with a start/stop switch may exhibit water entry to the vehicle from the HVAC drain hose being disconnected from the air conditioning radiator assembly and/or a grease/oil odor emitting from the vents. This condition may be caused by paraffin wax leaking from the evaporator. Follow the repair procedure in this bulletin to address this condition. |
| TSB005823 | 2023-10-16. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS. TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks |
| TSB003220 | 2023-10-16. Service bulletin. VEHICLE SPEED CONTROL; AIR BAGS; EQUIPMENT. TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate. |
| TSB005123 | 2023-10-16. Service bulletin. ENGINE; UNKNOWN OR OTHER. OBSOLETE NOTICE August 17, 2023: This bulletin is no longer applicable and is now obsolete |
| TTT073723 | 2023-10-16. Service bulletin. COMMUNICATION:MANUFACTURER TELEMATICS; UNKNOWN OR OTHER. TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.