WenmarOpen by Wenmar Pro

Service bulletins for the 2020 Toyota Highlander

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

236 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Only bulletins with component: Body and frame are shown. Show all

Bulletins, newest first
T-SB-0038-242024-07-06. Service bulletin. STRUCTURE:BODY. To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.
T-SB-0035-242024-07-06. Service bulletin. STRUCTURE:BODY. Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
TSB001221Rev22022-10-17. Service bulletin. STRUCTURE. TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
TSB001221Rev22022-09-15. Service bulletin. STRUCTURE. TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
TSB0048222022-09-15. Service bulletin. STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL. TSB: Some 2020 ? 2022 model year Highlander (except XSE models) and Highlander Hybrid vehicles may exhibit an abnormal whistle noise from the front when driving over 35 mph. This may be caused by the radiator grille bracket. A new radiator grille bracket has been developed to address this condition
T-SB-0094-212021-12-13. Service bulletin. STRUCTURE. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
T-TT-0620-202020-09-14. Service bulletin. STRUCTURE:INTERIOR PANELS:SUN VISOR; EQUIPMENT ADAPTIVE/MOBILITY. TT: Starting with 8/11/2020 production, 2020 model year Highlander vehicles will not include visor bracket covers.
T-TT-0620-202020-09-14. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:INTERIOR PANELS:SUN VISOR. TT: Starting with 8/11/2020 production, 2020 model year Highlander vehicles will not include visor bracket covers.
T-SB-0073-19 Obs2020-08-17. Service bulletin. STRUCTURE:BODY. OBSOLETE NOTICE July 31, 2020: This bulletin is no longer applicable and is now obsolete.
T-TT-0613-202020-06-22. Service bulletin. STRUCTURE; EQUIPMENT. TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corrosion purposes oUsually located in the glove box prior to PDS -The number of plugs may be different based on model and production location
T-TT-0604-202020-04-20. Service bulletin. STRUCTURE. TT: In the interest of customer satisfaction, the adoption of wrap guard film to the Front and Rear Door, Window Frame Moldings (Black Out Moldings), was implemented on 2020 model year Highlander and Highlander HV. This film should be removed after transportation to dealerships, as part of the normal Pre-Delivery Service (PDS).
T-SB-0164-19_Rev2020-03-30. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: - Careful inspection for paint chips/scratches and body dents/dings. - Proper operation of electrical accessories. - Interior cleanliness. - Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet ?Final Inspection and Cleaning.?) A new PDS Check Sheet has been developed for the 2020 model year Highlander and Highlander HV. Some check points have been added, expanded, or clarified.
T-SB-0164-192020-01-27. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories. ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) A new PDS Check Sheet has been developed for the 2020 model year Highlander and Highlander HV. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold.
T-SB-0073-192019-07-15. Service bulletin. STRUCTURE; EQUIPMENT. TSB: TMNA Accessory Sales and Marketing has developed a Toyota paint protection film (PPF) decal (treated with a specially developed light adhesive) for 2019 ? 2020 model year Toyota vehicles. The decal comes in two sizes (2.8 in. x 8 in. and 4 in. x 8 in.) for small and large hoods and will be applied to the top of PPF for all series at TLS accessory installation facilities. The decal is intended to stay affixed to the film until delivery detail/wash. Just before customer delivery, follow the procedure in this Service Bulletin to remove the decal and any residue left by the adhesive.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.