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Service bulletins for the 2016 Toyota Highlander

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

284 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
T-SB-0112-152017-08-14. Service bulletin. EQUIPMENT:MECHANICAL; STRUCTURE; ELECTRICAL SYSTEM. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 8 of "Final Inspection & Cleaning.")
T-SB-0111-152017-08-14. Service bulletin. EQUIPMENT:MECHANICAL; ELECTRICAL SYSTEM; STRUCTURE. TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership"s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 8 of "Final Inspection & Cleaning.")
T-SB-0026-14 Rev2017-08-14. Service bulletin. TRAILER HITCHES; EQUIPMENT:MECHANICAL; WHEELS. TSB: During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.
T-SB-0043-14 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.
T-TT-0344-152017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. TT: iPhone text messages do not appear on multimedia display.
T-SB-0025-152017-08-14. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. TSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.
T-SB-0083-13 Rev2017-08-14. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
T-TT-0344-152017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. TT: iPhone text messages do not appear on multimedia display.
T-SB-0043-14 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.
T-SB-0112-15 REV2017-06-12. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TSB: 2016 PRE-DELIVERY SERVICE CHECK SHEET
T-TT-0400-162017-06-12. Service bulletin. SUSPENSION. TT: POST TSB REAR TRAILING ARM NOISE.
T-TT-0339-152017-04-07. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. TT: SOME VEHICLES MAY EXHIBIT AN ERROR MESSAGE WHEN TRYING TO PERFORM A RADIO SOFTWARE UPDATE: "UNABLE TO UPDATE THE SOFTWARE. PLEASE TRY AGAIN LATER." IF THE FOLLOWING SCREEN IS SEEN, FOLLOW THE DIRECTIONS BELOW.
T-TT-0268-13 REV2017-04-07. Service bulletin. EQUIPMENT. "TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: • DIFFICULTY PAIRING THE PHONE. • INTERMITTENT BLUETOOTH FAILURE TO CONNECT WHEN FIRST TURNING ON THE VEHICLE. • VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMER’S PHONE, SUCH AS THE ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMER’S PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR IF THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY."
T-SB-0044-162017-04-04. Service bulletin. EQUIPMENT. TSB: ON SOME VEHICLES, WHEN RAPGARD™ IS REMOVED, THE PAINT MAY HAVE A STAINED APPEARANCE. THESE STAINS APPEAR TO BE UNDER THE CLEAR COAT (REPAINTING THIS AREA IS NOT NECESSARY). THE STAIN PATTERNS ARE USUALLY UNDER WRINKLES IN THE RAPGARD™. THESE WRINKLES SOMETIMES TRAP WATER AND CAUSE THE PAINT TO STAIN FROM THE TRAPPED MOISTURE, ESPECIALLY ON HORIZONTAL SURFACES, SUCH AS THE HOOD, ROOF, AND TRUNK. STAINS CAN BE REMOVED BY HEATING THE STAINED SURFACE TO REMOVE THE TRAPPED MOISTURE.
T-SB-0026-14 REV2017-03-30. Service bulletin. TIRES. "TSB: DURING THE MANUFACTURING PROCESS TIRES ARE MOUNTED ON THE VEHICLE AS MATCHED SETS TO HELP REDUCE CONDITIONS SUCH AS PULLING OR DRIFTING. IF THE WHEELS ARE REPLACED OR REFINISHED BEFORE VEHICLE DELIVERY, IT IS IMPORTANT THAT THE TIRES REMAIN ON THE VEHICLE IN THE SAME LOCATION AND IN THE SAME DIRECTION OF ROTATION. PLEASE REFER TO THE FOLLOWING PROCEDURE TO ENSURE THAT THE ORIGINAL TIRES STAY IN THE SAME LOCATION ON THE VEHICLE."
T-TT-0344-15 REV2017-03-28. Service bulletin. EQUIPMENT. TT: IPHONE TEXT MESSAGES DO NOT APPEAR ON MULTIMEDIA DIS[PLAY.
T-TT-0360-152017-03-28. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. TT: CUSTOMERS MAY EXPERIENCE CONNECTIVITY ISSUES WHEN THE FOLLOWING CONDITIONS ARE MET: THE CUSTOMER'S IPHONE IS OPERATING ON IOS9 FIRMWARE. THE CUSTOMER'S IPHONE IS CONNECTED TO THE VEHICLE VIA BLUETOOTH. THE CUSTOMER MAY COMPLAIN OF THE FOLLOWING ISSUES: WHEN RECEIVING TWO INCOMING CALLS SIMULTANEOUSLY, BOTH CALLS ARE ENDED AUTOMATICALLY. ITUNES RADIO APP DOES NOT PLAY VIA BLUETOOTH AUDIO. PODCAST AND AUDIOBOOK MEDIA PLAYBACK IS INOPERATIVE VIA BLUETOOTH AUDIO.
T-TT-0309-14 REV2017-03-24. Service bulletin. EQUIPMENT:ELECTRICAL. TT: SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH DISCONNECTIONS OR LOSS OF SMS TEXT MESSAGE FUNCTIONALITY ON THE NAVIGATION/AUDIO SYSTEM WITH ANDROID PHONES RUNNING OS 4.4 OR LATER. CONDITION TENDS TO OCCUR TO CUSTOMERS WHO HAVE MANY PREVIOUS TEXT MESSAGES ON THEIR PHONES.
T-SB-0028-142017-03-23. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. "TSB: LONG-TERM OR OFF-SITE STORAGE REQUIRES SPECIAL CARE TO KEEP VEHICLES FACTORY FRESH AND READY FOR DELIVERY. THE FOLLOWING GUIDELINES SHOULD BE PERFORMED TO MINIMIZE VEHICLE COMPONENT/PART DEGRADATION DUE TO EXTENDED VEHICLE STORAGE CONDITIONS. LONG-TERM STORAGE CAN AFFECT A VEHICLE’S SYSTEMS AND COMPONENTS. ANY PROBLEMS THAT ARE FOUND SHOULD BE CORRECTED IMMEDIATELY."
T-TT-0381-162017-03-21. Service bulletin. EQUIPMENT. TECH TIP: SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY PROGRAMMING HOMELINK.
T-SB-0012-13 REV2017-03-21. Service bulletin. ENGINE; ELECTRICAL SYSTEM. "TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BULLETIN DETAILS THE TECHSTREAM ECU FLASH REPROGRAMMING PROCESS AND OUTLINES USE OF THE TECHNICAL INFORMATION SYSTEM (TIS) AND THE CALIBRATION UPDATE WIZARD (CUW). FLASH CALIBRATION UPDATES CAN ONLY BE APPLIED TO THE VEHICLE/ECU COMBINATION FOR WHICH THEY ARE INTENDED. ECUS HAVE INTERNAL SECURITY THAT WILL NOT ALLOW THEM TO BE PROGRAMMED WITH ANOTHER ECU’S INFORMATION."
T-SB-0112-152017-03-06. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. "TSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING YOUR DEALERSHIP¡¦S NEW CAR CUSTOMERS. CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: H CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS. H PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET). H INTERIOR CLEANLINESS. H PROPER FUNCTION OF MECHANICAL SYSTEMS. CUSTOMER RETENTION AND PROPER MAINTENANCE OF VEHICLES HAS BEEN A MAJOR FOCUS FOR TOYOTA. TO HELP REMIND CUSTOMERS THAT REGULAR OIL CHANGES ARE ESSENTIAL TO THE PROPER MAINTENANCE OF THEIR VEHICLE, DEALERS ARE REQUIRED TO BEGIN INSTALLING A FIRST OIL CHANGE REMINDER STICKER PRIOR TO DELIVERY. BY DOING THIS, CUSTOMERS WILL BE REMINDED TO RETURN TO YOUR DEALERSHIP FOR THEIR FIRST OIL CHANGE. YOUR CURRENT OIL CHANGE REMINDER STICKER MAY BE USED. (SEE PDS CHECK SHEET ITEM 8 OF ¡§FINAL INSPECTION & CLEANING.¡¨)"
T-SB-0111-152017-03-06. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. "TSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING YOUR DEALERSHIP¡¦S NEW CAR CUSTOMERS. CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: H CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS. H PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET). H INTERIOR CLEANLINESS. H PROPER FUNCTION OF MECHANICAL SYSTEMS. CUSTOMER RETENTION AND PROPER MAINTENANCE OF VEHICLES HAS BEEN A MAJOR FOCUS FOR TOYOTA. TO HELP REMIND CUSTOMERS THAT REGULAR OIL CHANGES ARE ESSENTIAL TO THE PROPER MAINTENANCE OF THEIR VEHICLE, DEALERS ARE REQUIRED TO BEGIN INSTALLING A FIRST OIL CHANGE REMINDER STICKER PRIOR TO DELIVERY. BY DOING THIS, CUSTOMERS WILL BE REMINDED TO RETURN TO YOUR DEALERSHIP FOR THEIR FIRST OIL CHANGE. YOUR CURRENT OIL CHANGE REMINDER STICKER MAY BE USED. (SEE PDS CHECK SHEET ITEM 8 OF ¡§FINAL INSPECTION & CLEANING.¡¨)"
T-TT-0375-152017-03-02. Service bulletin. EQUIPMENT. TT: FOR CUSTOMER CONCERNS OF NO OR POOR OUTGOING SOUND FROM THE BLUETOOTH SYSTEMS THERE ARE DIAGNOSTICS IN THE REPAIR MANUAL WHICH CAN BE PERFORMED TO DIAGNOSE THE CONDITION.
T-TT-0377-152017-03-02. Service bulletin. EQUIPMENT. TT: SOME CUSTOMERS MAY EXPERIENCE POOR OUTGOING BLUETOOTH SOUND QUALITY, THIS CAN OCCUR FOR VARIOUS REASONS. CURRENT MULTIMEDIA SYSTEMS ARE DESIGNED WITH THE ABILITY TO ADJUST BLUETOOTH SOUND QUALITY TO COMPENSATE FOR ECHO OR EXCESSIVE BACKGROUND NOISE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.