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Service bulletins for the 2013 Toyota Highlander

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

382 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
T-PG006-00 Obsol2018-04-02. Service bulletin. EQUIPMENT:OTHER:LABELS. This bulletin is now obsolete. Please see T-SB-0054-13.
T-SB-0005-13 Rev2018-04-02. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.
T-SB-0054-132018-04-02. Service bulletin. EQUIPMENT. California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Follow the guidelines outlined in this bulletin to ensure proper label application.
T-TT-0245-132018-04-02. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Some MY 2012-2013 Highlander, highlander HV, Tacoma, and Venza vehicles may exhibit a condition where the Bluetooth mobile device ringtone volume is stuck at MAX VOLUME and cannot be adjusted after pairing a mobile device.
T-SB-0083-132018-04-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:APPLIANCE:AIR CONDITIONER. The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
T-TT-0257-132018-04-02. Service bulletin. EQUIPMENT. iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.
T-TT-0256-132018-04-02. Service bulletin. EQUIPMENT. Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime Audio calls (no video). When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.
T-TT-0250-13 Rev2018-04-02. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.
T-TT-0051-10 Rev2018-04-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
T-TT-0051-102018-04-02. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
T-TT-0268-132018-04-02. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
T-TT-0267-132018-04-02. Service bulletin. EQUIPMENT:ELECTRICAL. Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.
T-TT-0260-132018-04-02. Service bulletin. EQUIPMENT:ELECTRICAL. Customer?s experiencing this condition can use a 3rd party podcast application on their iPhone (such as Pocket Casts or Instances) instead of the native Apple Podcast application.
T-SB-0163-132018-04-02. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.
T-SB-0051-13 Rev2018-04-02. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Applicability has been updated to include 2014 model year Avalon, Avalon HV, Camry, Camry HV, Prius, Prius C, Prius PHV, Prius V, Venza vehicles. Vehicle equipped with a Display Audio Navigation System and Entune (version less than 2.1.0) may exhibit one or more of the following conditions. Vehicle orientation slow to update after vehicle start up. Five Bing results are not all displayed on the map.
T-SB-0026-12 Rev2018-04-02. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This bulletin is now obsolete. Please see T-SB-0163-13 .
T-SB-0122-11 Rev2018-04-02. Service bulletin. AIR BAGS; SEATS; EQUIPMENT. Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Toyota may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Toyota leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Toyota strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Toyota strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
T-TT-0240-132018-04-02. Service bulletin. EQUIPMENT. When diagnosing audio, navigation, and Bluetooth concerns on Toyota vehicles equipped with Premium Display Audio with Entune, adhere to the guidelines listed below.
T-TT-0239-132018-04-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. On some Highlander, Sienna, and Sequoia vehicles, a plastic clamp connecting the rear A/C lines may become loose. This may allow separation of the A/C lines and a loss of refrigerant.
T-SB-0142-132018-04-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2004 ? 2014 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
T-SB-0141-132018-04-02. Service bulletin. EQUIPMENT; PARKING BRAKE. A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
T-SB-0051-13 Rev2018-04-02. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Some 2012 model year vehicles equipped with a Display Audio Navigation System and Entune? (version less than 2.1.0) may exhibit one or more of the following conditions:
T-SB-0181-132018-04-02. Service bulletin. EQUIPMENT. Some 2012 ? 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the overhead console sunglass holder is difficult to open or close, and/or the sunglass holder door will not stay closed. The sunglass holder latch (Retainer, Roof Console Box Hinge) has been updated to address this condition.
T-TT-0268-132018-04-02. Service bulletin. EQUIPMENT. Customer complains of Bluetooth connectivity concerns such as: Difficulty to pair phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
T-TT-0234-132018-04-02. Service bulletin. EQUIPMENT. Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.