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Service bulletins for the 2013 Toyota Highlander

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

382 on file from NHTSA, as of 2026-10-19.

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T-SB-0005-13 Rev2018-04-02. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform an update.
T-SB-0033-14_Rev2018-04-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: REVISION NOTICE March 08, 2017 Rev1: ? Applicability has been updated to include 2015 - 2017 model year Toyota vehicles. ? The Parts Information section has been updated. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
T-TT-0435-172018-04-02. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
T-SB-0009-182018-04-02. Service bulletin. EQUIPMENT. TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
T-SB-0304-17_Rev2018-04-02. Service bulletin. EQUIPMENT. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. REVISION NOTICE January 11, 2018 ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.
T-SB-0009-182018-03-12. Service bulletin. EQUIPMENT; SEATS. TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
T-SB-0134-16_Rev2017-11-14. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.
T-TT-0414-162017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. TT: Some customers may encounter Bluetooth® connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.
T-SB-0101-15 Rev2017-08-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TSB: REVISION NOTICE August 23, 2016 Rev1: Applicability has been updated to include 2015 model year Prius and Prius PHV vehicles. Any previous printed versions of this bulletin should be discarded. Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
T-SB-0061-15 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TSB: Revision Notice: Introduction has been updated. Any previous printed versions of this bulletin should be discarded. Some 2012 model year vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.1.0) may exhibit 1 or more of the following conditions; Some 2012 - 2013 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune (version less than 2.2.0) may exhibit 1 or more of the following conditions; Some 2012 - 2014 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune (version less than 3.2.0) may exhibit 1 or more of the following conditions; Some 2012 - 2015 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune (Version less than 4.1.0) may exhibit 1 or more of the following conditions; Some 2012 - 2015 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune? (Version less than 5.1.0) may exhibit 1 or more of the following conditions.
T-SB-0029-152017-08-14. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. TSB: Some 2010 - 2013 model year Highlander vehicles may exhibit a condition in which the driver side or passenger side Sun Visor may move from the stowed position, or may not completely stow flush against the headliner. Follow the Repair Procedure in this bulletin to address this concern.
T-SB-0083-13 Rev2017-08-14. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
T-TT-0309-14 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
T-SB-0005-13 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TSB: Obsolete Notice November 2, 2015: This bulletin is now obsolete. Please see T-SB-0101-15
T-SB-0101-152017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. TSB: Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Card Number (ACN) required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin.
T-SB-0051-13 Rev2017-08-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TSB: August 19, 2015: This bulletin is now obsolete. Please see T-SB-0061-15
T-SB-0043-14 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.
T-TT-0337-152017-08-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
T-TT-0234-13 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
T-SB-0142-13 Rev2017-08-14. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
T-TT-0268-13 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: Some customers may encounter Bluetooth® connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
TT-0307-14 Rev22017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
T-TT-0267-13 Rev2017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. TT: Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.
T-TT-307-14 Rev12017-08-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TT: Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
ZF1_CSP_Dealer L2017-08-14. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. DL: In our continuing efforts to help ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for Sun Visor Assemblies on Certain 2010 to 2013 Model Year Highlander vehicles. In these vehicles, Toyota has received some reports where the vehicle's sun visor does not retain the closed stored position and slowly rotates downward. Although the Sun Visor Assembly is covered by Toyota's New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers ownership experience. Toyota is now extending the warranty coverage for repairs related to the sun visor to address the condition described above. The following vital information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.