Service bulletins for the 2016 Subaru Outback
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
478 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Equipment and accessories are shown. Show all
| 15-196-16 | 2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Only those vehicles with Telematics. Provisioning is the process by which the DCM receives the subscription request and activates the related DCM features requested as outlined in the specific subscription contract. If provisioning is not successful then the DCM may remain in an inactive state and the requested services may not be activated for the customer. Field investigation has found that this may be a result of three possible conditions. |
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| 01-168-09R | 2018-06-11. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Revised TSB. The Subaru Lock Information Site (SLIS) is located at http://lockinfo.subaru.com, and provides information on how to obtain immobilizer codes and key cut codes for Subaru vehicles from the 2000MY to present. This bulletin identifies the equipment required to initialize (reset) the immobilizer code and cut the key blanks, for both immobilizer and non-immobilizer type keys. Subaru of America began using immobilizer systems in some 2005MY vehicles (please refer to Immobilizer Chart for more detailed information). |
| 15-194-16R | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Models Equipped with Navigation and Harman Kardon Power Amplifier Revised TSB. Fujitsu 10/ FTEN/ F10 Navigation Voice Guidance Instructions Getting Cut Off. This bulletin announces availability of an enhanced audio system power amplifier which contains software to address customer concerns of voice guidance instructions (words) being cut short or cut off. For example: instead of the instruction saying ?Turn right ahead?, it might be ?right ahead? or even just ?ahead?. This intermittent condition occurs after completing a Bluetooth hands-free phone call while using the navigation system?s voice guidance feature. |
| 15-177-14R | 2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Revised TSB. Models with "Gen 2" F10 Audio/Navigation Systems. ?Gen 2? & ?Gen 2.1? Operating Tips. This bulletin provides information to help diagnose and address different s relating to customer concerns which may arise when operating the new-generation ?Gen 2? F10 Audio / Navigation system. |
| WTD65AUI | 2018-06-04. Service bulletin. EQUIPMENT; STEERING. WTD-65 Stop Sale and Recall - Urgent Additional Information Urgent request for retailers to re-contact customers owning these cars: Provided just prior to 4:00 PM ET today. Also, update to "Inspection and repair procedures document," discussion of process to provide for loaner car reimbursement for customers who are awaiting new car delivery of a stop sale unit, and discussion of parts supply. |
| WTD65UI | 2018-06-04. Service bulletin. STEERING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The following is to provide you with updated information on the WTD 65 recall. 1. We are pleased to announce that based upon retailer input and comments, along with further study and analysis by FHI and SOA, we are increasing the labor time for repairs under this recall by 0.5 hour per vehicle. This is for both 2.5 and 3.6 liter vehicles and will be retroactive to the first repair claims processed. 2. An updated repair procedure document is attached (click here) and will be posted today to STIS. This includes these increased labor times and also provides updated repair procedures including a clarification on the possible need for toe adjustments. We have also reduced the parts retention period for this recall only. Once a claim has been submitted and APPROVED, the parts replaced to complete the repair may be scrapped. 3. We are also sharing that we are enhancing the SSLP daily reimbursement rate. The new reimbursement rate will be $40/day and takes effect retroactively back to May 9, 2016 to align with the announcement of the WTD65 campaign. Please note, although this enhancement is being made retroactively to support our retailer partners during the campaign, this new reimbursement rate will continue once the campaign is completed. 4. Parts Supply ? based upon the latest available supplier production and shipping schedules, we will have delivered at least 26,000 steering columns to retailers by Friday May 27. This will cover more than 100% of sold vehicles plus approximately 80% of the estimated total vehicles needing repair parts. |
| WTD65M1 | 2018-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STEERING. Memo: Stop Sale and Recall - WTD-65 Steering Column Shaft - Inspection and Repair Procedures |
| WTD65OP | 2018-06-04. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STEERING. WTD-65 Steering Column Recall - Ordering Process memo. Due to the substantial shipments which were processed this past weekend and an expected ample supply of incoming steering columns, the ordering restriction will be removed on Wednesday, (6/1) at 11 am ET for part numbers 34500AL02A and 34500AL03A. Retailers can order through the normal ordering process. Orders must be placed as a VOR until further notice. A requested ship method of Ground or Will Call will not incur a handling charge. Orders will be monitored for reasonableness. Order one bolt, part number 83140GA000, for each column ordered. |
| WTD65AP | 2018-06-04. Service bulletin. STEERING; EQUIPMENT. Subaru has decided to loosen the restrictions on the $250 PAR allowance and let retailers decide on extenuating circumstances, including for customers that were inconvenienced by the inspection only and for customers that had to wait to purchase their vehicles due to the WTD65 Steering Column Recall. This should be only for customers that have experienced extenuating circumstances as a result of this recall. |
| WTD65TC | 2018-06-04. Service bulletin. EQUIPMENT; STEERING. It has been brought to our attention that some retailers are receiving invoices for towing charges after the initial claim submission for the WTD65 Steering Column recall. This is a reminder that approved and paid claims can be appended by the retailer to add any missing charges such as towing. Additional details relating to claim appends are available in the Claims Policies and Procedures Manual, Section 13.7. |
| WTD-65RAU | 2018-06-04. Service bulletin. STEERING; EQUIPMENT. WTD-65 Rental Authorization Form- No longer needed.. Due to large volume of rental requests for WTD65 and administrative time, the rental authorization form is no longer required. |
| WTD-65R6-02 | 2018-06-04. Service bulletin. EQUIPMENT; STEERING. Additional Customer Accomodations for the WTD65 Recall- 2016 Legacy / Outback Steering Column repair. |
| WTD-65R6 | 2018-06-04. Service bulletin. STEERING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly. |
| WTD65-LO | 2018-06-04. Service bulletin. EQUIPMENT; STEERING; EQUIPMENT ADAPTIVE/MOBILITY. A new labor operation has been created specifically for H6 vehicles affected by WTD-65 Steering Column Inspection/Repair. This labor operation has been added to the WTD-65R bulletin located in STIS. (A165-803 - 1.8 for H6 Models) SOA will reprocess all previously submitted claims for WTD-65 H6 vehicles that were shorted 0.2 labor hours. We will make every effort to complete these corrections as quickly as possible. Claims entered effective 5/24/16 will require the new labor operation number for all H6 vehicle claims. |
| WTD65-C | 2018-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This is to clarify the recent message announcing an increase specific to the labor time and rental amounts for the WTD65 recall. While this increase is retroactive to the beginning of this recall, the low volume of claims that were entered prior to the change in rates will need to be reentered by the retailer as an appended claim to receive the new calculation. Also, we are experiencing a reimbursement issue for the 3.6L vehicles. We are working to correct the system and will advise when the correction is completed. |
| WTD-65CG | 2018-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some good news! Subaru of America has decided to arrange a gift for each customer that was driving an impacted sold unit at the start of this recall. For customers that do not have an added security maintenance plan, we will be providing a $100 Subaru gift coupon, redeemable for parts, service, accessories or Subaru Gear. For those customers with the added security maintenance plan, we will be providing a $100 prepaid debit card. Details and timing on this will be forthcoming. |
| SSLP-R | 2018-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Subaru is pleased to announce an enhancement to the Subaru Service Loaner Program daily reimbursement rate. The new reimbursement rate will be $40/day and takes effect retroactively back to May 9, 2016 to align with the announcement of the WTD-65 campaign. |
| 15-177-14R | 2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems. |
| WTD65-RA | 2018-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. WTD-65 Rental Authorization Form. Due to large volume of rental requests for WTD65, the attached Excel form can be used as an alternative to calling the PICS for a WTD-65 Rental Authorization. |
| WTD65-OF | 2018-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. WTD-65 Time and Mileage Reimbursement for Off-Site Inspections |
| WTD65-LC3 | 2018-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. WTD65 Recall. 2nd revision reimbursement amount. As part of the current Stop Sale, Subaru of America, Inc. will assist retailers with a rental car reimbursement program. |
| WTD65-LC2 | 2018-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. WTD65 Recall. Revised reimbursement amount. As part of the current Stop Sale, Subaru of America, Inc. will assist retailers with a rental car reimbursement program. |
| WTD65-LC | 2018-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. WTD65 Recall. As part of the current Stop Sale, Subaru of America, Inc. will assist retailers with a rental car reimbursement program. |
| 15-199-16 | 2018-06-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. |
| 18-186-16 | 2018-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.