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Service bulletin 15-177-14R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10139508
Published by NHTSA2018-06-04
Manufacturer's number15-177-14R
Manufacturer's date2016-05-18
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
SUBARU BRZ2015, 2016, 2017
SUBARU CROSSTREK2015
SUBARU CROSSTREK2016, 2017
SUBARU CROSSTREK HYBRID2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
SUBARU FORESTER2015, 2016, 2017
SUBARU IMPREZA2015, 2016, 2017
SUBARU IMPREZA WRX2015 (the catalog's model; the bulletin names a series or trim of it)
SUBARU LEGACY2015, 2016, 2017
SUBARU OUTBACK2015, 2016, 2017
SUBARU WRX2015, 2016, 2017
SUBARU WRX STI2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
SUBARU XV CROSSTREK2015
SUBARU XV CROSSTREK2016 to 2017
SUBARU XV CROSSTREK HYBRID2015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20152492015-06-04. Accessories
20152062015-05-15. Accessories
20144132014-09-22. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
FAQ 15-317-24R2024-05-02. Service bulletin. T16 Warranty Extension (15-317-24R) Frequently Asked Questions.
15-317-24R2024-05-02. Service bulletin. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first.
15-312-23R2024-04-03. Service bulletin. This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles equipped with Gen 1 Data Control Modules.
15-321-23R2024-04-03. Service bulletin. This bulletin provides a repair procedure when diagnosing dark current draw on vehicles with GEN 1 Data Control Modules.
12-321-21R2024-04-03. Service bulletin. This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated.
09-51-08R2024-04-02. Service bulletin. "The purpose of this bulletin is to advise of SOA’s revised Catalytic Converter Recycling Program shipping procedure. "
15-317-24R2024-04-02. Service bulletin. Subaru has extended the Data Communication Module (DCM) warranty from 3 years 36,000mi to 8 years or 100,000mi. In rare cases, customers may experience a dead battery as a result of the DCM continually trying to access the 3G network.
Subaru notice to2024-03-04. Service bulletin. This letter provides information regarding the warranty extension for the Telematics Data Communications Module (DCM).
SubaruNet Announ2024-03-04. Service bulletin. This announcement provides information in regard to the extension of the basic new car limited warranty for the Telematics Data Communication Module (DCM). This coverage will apply to the vehicles listed for vehicles sold or leased in the United States.
15-317-242024-03-04. Service bulletin. Subaru of America, Inc. (Subaru) is extending the Data Communication Module (DCM) warranty from three years (36 months or 36K miles) to eight years (96 months or 100K miles), whichever comes first. This extension is in light of the rare cases of dead batteries experienced by customers.