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Service bulletins for the 2015 Ram Promaster City

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

280 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
04610124A2018-11-26. Service bulletin. SEATS; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable. Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair
1UU47DX9A2018-11-26. Service bulletin. SEATS. Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
31-001-152018-11-26. Service bulletin. SEATS. Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat covers and seat cover repairs.
21-039-15 REV-A2018-11-26. Service bulletin. POWER TRAIN. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs). ? P1720 - Output Speed Sensor-Wheel Speed Rationality. ? P1634 - Output Speed Sensor-Wheel Speed Rationality. ? P1DCCD - TCM Monitoring Processor Performance Multiple Clutches Locked Up. ? P0887 - TCM Power Control Circuit High. ? P0711 - Transmission Fluid Temperature Sensor A Circuit Range-Performance. ? P1DAD - Input Shaft-Output Shaft Direction Correlation. ? P1CC9 - Unable To Engage Gear. In addition to the above conditions, this software release also includes improvements to: ? Transmission shift quality. ? Enable the capability to capture non Diagnostic Trouble Code (DTC) control module data through the Uconnect Data Recording system.
6th Edition 20152018-11-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. Warranty Operations Newsletter Volume 1, Issue 6
05-003-152018-11-26. Service bulletin. SERVICE BRAKES. Rear Brake Noise This bulletin involves replacing the rear brake shoes and wheel cylinders. The customer may describe a rear brake squeak/squeal noise when applying the brakes and/or a pop/click noise when applying and/or releasing the brakes.
08-028-162018-06-25. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.
BB048750A$2018-06-18. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Battery Prior to replacing the battery, please check the component to determine if there is any acid leaking from the unit. If the answer is yes, please contact Bruce Davis at Cell (248) 613-5637 for further instructions. If the answer is no, please proceed with the battery replacement.~
Z5091195A$2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
163882018-06-11. Service bulletin. EQUIPMENT. You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
163872018-06-11. Service bulletin. EQUIPMENT. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
18-023-162018-06-11. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:
163742018-06-11. Service bulletin. EQUIPMENT. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
161032018-06-11. Service bulletin. EQUIPMENT. You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.
21-013-162018-06-11. Service bulletin. POWER TRAIN. 948TE 9 Speed Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to improve a customer?s concern of poor shift quality. Customers may indicate that their transmission shift quality may be erratic.
156402018-06-11. Service bulletin. SEATS; LATCHES/LOCKS/LINKAGES. Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
206142018-06-11. Service bulletin. VEHICLE SPEED CONTROL. P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.
228422018-06-11. Service bulletin. ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE. 05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.
228432018-06-11. Service bulletin. EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING. Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.
206102018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
206242018-06-11. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. 68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
175982018-06-11. Service bulletin. STRUCTURE; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. 68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.
18-030-162018-06-11. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: · **P0456 - EVAP System Small Leak. · P0441 - EVAP Purge System Performance. · P0335 - Crankshaft Position Sensor Circuit. · P0133 - O2 Sensor 1/1 Slow Response. · P2610 - PCM Internal Engine Off Timer Performance. · P1607 - PCM Internal Shutdown Timer Rationality.** · P0506 - Idle Speed Performance Lower Than Expected. · P0507 - Idle Speed Performance Higher Than Expected. · U0402 - Implausible Data Received From TCM - (Transmission Control Module). · P0171 - Fuel System 1/1 Lean. · P050D - Cold Start Rough Idle. In addition, the following software enhancements are available: · Increased RPM on start up. · Reduced RPM when shifted into drive or reverse when cold.
172022018-06-11. Service bulletin. EQUIPMENT. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
171912018-06-11. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS; EQUIPMENT. You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.