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Service bulletins for the 2021 Ram 5500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

369 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Backup camera are shown. Show all

Bulletins, newest first
1032892025-03-04. Service bulletin. BACK OVER PREVENTION: WARNINGS; LANE DEPARTURE: BLIND SPOT DETECTION. CAMERA - REAR VIEW
S2208000045 REV.B2024-12-11. Service bulletin. BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING. Backup Camera Poor Image Quality Inspection
08064232024-01-02. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
18017232024-01-02. Service bulletin. POWER TRAIN; BACK OVER PREVENTION; ELECTRICAL SYSTEM; AIR BAGS. Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. ? Multiple Displacement System (MDS) transition causing a transmission clunk noise under light throttle when coasting in fourth gear. This bulletin involves reprogramming the PCM with the latest available software.
S18080000972023-10-02. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION. Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
18017232023-04-17. Service bulletin. BACK OVER PREVENTION; AIR BAGS; POWER TRAIN; ELECTRICAL SYSTEM. Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. ? Multiple Displacement System (MDS) transition causing a transmission clunk noise under light throttle when coasting in fourth gear. This bulletin involves reprogramming the PCM with the latest available software.
S2118000001RevB2023-01-17. Service bulletin. EXTERIOR LIGHTING; SERVICE BRAKES, HYDRAULIC; BACK OVER PREVENTION. Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.
0807621-12023-01-17. Service bulletin. BACK OVER PREVENTION. Flash: Amplifier (AMP) Diagnostic and System Updates This bulletin involves reprogramming the AMP with the latest available software. The following software enhancement is available:Amplifier update to eliminate static noise from the instrument panel mounted speakers.
90043752023-01-17. Service bulletin. BACK OVER PREVENTION. RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software release is scheduled for later June, 2021.
08-234-222023-01-17. Service bulletin. ENGINE AND ENGINE COOLING; STEERING; PARKING BRAKE; WHEELS; ELECTRICAL SYSTEM; BACK OVER PREVENTION. UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal
S22080000802023-01-09. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM. Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High
22001222022-12-19. Service bulletin. BACK OVER PREVENTION; LANE DEPARTURE; SERVICE BRAKES, HYDRAULIC; EXTERIOR LIGHTING. TPMS Does Not Read Tire Pressure For The Rear Tires This bulletin involves adding a sales code and performing a restore vehicle configuration. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Code (DTC) has been set: C15CE-31 - Tire Pressure Sensor 7-No Signal. Customers may also comment on the following: Instrument Panel Cluster (IPC) warning is illuminated for the tire pressure sensors.
S18080000972022-11-07. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION; ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR; BACK OVER PREVENTION. Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
90043752022-10-17. Service bulletin. BACK OVER PREVENTION; EQUIPMENT:ELECTRICAL:INFOTAINMENT. RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with "check entire surroundings" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software release is scheduled for later June, 2021.
S18080000972022-10-17. Service bulletin. BACK OVER PREVENTION. Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
S228A000004RevB2022-09-26. Service bulletin. BACK OVER PREVENTION. Panasonic VP4R Wi-Fi New Enrollment Pause
S22080000802022-09-26. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High
S2008000042RevA2022-09-26. Service bulletin. BACK OVER PREVENTION. Radio Display Is Black After Replacing The Rear View Camera
08-138-212022-08-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; WHEELS; STEERING; BACK OVER PREVENTION. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel changes by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. ?Device Not Supported? message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD) Truck USB HUB improvements. HD Truck heated steering wheel improvements.
18-072-212022-08-22. Service bulletin. EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; FUEL SYSTEM, DIESEL; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM; BACK OVER PREVENTION; SERVICE BRAKES, HYDRAULIC. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0607-00 - ECU Internal Performance. P0299-00 - Turbocharger Underboost. P1451-00 - Diesel Particulate Filter System Performance. The following improvements are also included in this update: Oil pressure switch modifications. Urea (DEF fliud) level sensor calibration update, to help prevent bumps in DEF level gauge.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.