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Service bulletins for the 2020 Ram 5500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

391 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
08119212022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM® button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.
S21080001692022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Display Abnormality
S228A000004RevA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. Panasonic VP4R Wi-Fi New Enrollment Pause
S2008000151RevA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Outside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
S2008000059RevB2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Error Code 20 Message On the Radio Screen
S2008000059RevA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Error Code 20 Message On the Radio Screen
S2108000098RevB2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Radio Screen Freeze, Blank Screen And Reset
08052212022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
S21080000982022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Radio Screen Freeze, Blank Screen And Reset
S16080002262022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
S160800022612022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Battery Tester Warranty Code Procedures, Medtronic Update Process
S21080000932022-09-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Apple CarPlay Does Not Work Or Not Connecting
08052212022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may experience the following:The key fob won't unlock the doors while the vehicle is running and after a remote start.
S21080000802022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S1908000022RevB2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Navigation Search Feature Does Not Work
S21240000042022-09-26. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
S21080000692022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. SXM Channels Inoperative Above Channel 450
S22080000112022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE; UNKNOWN OR OTHER. Wireless Qi Charger Not Charging
S21080000452022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Favorite Song On-Air Alert List Empty
S2008000041RevA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Device Not Supported Message On Radio Screen
S21080002042022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
S21080001982022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S21080002042022-08-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
S21080001982022-08-22. Service bulletin. EQUIPMENT:ELECTRICAL. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
S228A0000042022-06-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Panasonic VP4R Wi-Fi New Enrollment Pause

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.