Service bulletins for the 2013 Ram 4500
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
417 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| 18-062-14 | 2022-08-22. Service bulletin. SERVICE BRAKES, HYDRAULIC; POWER TRAIN; FUEL SYSTEM, GASOLINE; BACK OVER PREVENTION; FUEL SYSTEM, DIESEL; EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L Turbo Diesel. These improvements are separated into the following categories.Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Diagnostic Trouble Codes (DTCs). These DTCs Are Currently Set As A One Trip Fault And Should Be A Two Trip Fault: P0201 - P0206 - Fuel Injector X Circuit/Open. U110E - Lost Ambient Temperature Message. P049D - EGR Control Position Exceeded Learning Limit.These DTCs Are Currently Set As A Two Trip Fault And Should Have Been A One Trip Fault: U12A4 - LOST COMMUNICATION WITH AMMONIA SENSOR Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (Mil) Illumination For: P2281 - Air Leak Between MAF and Throttle Body. U3017 - Control Module Timer/Clock Performance. U1421 - Implausible Ignition Key Off Time Received. P0128 - Thermostat Rationality. In cold ambient temperatures. P0087 - Fuel Rail Pressure Too Low. P0544 - Exhaust Gas Temperature Sensor Circuit - Bank 1 Sensor 1. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P061A - Level 2 Torque Performance. P0234 - Turbocharger Over boost condition. P026A - Charge Air Cooler Efficiency Below Threshold. P0299 - Manifold Pressure Sensor Out of Range Low. P0544 - Exhaust Gas Temperature (EGT) Sensor Circuit - Bank 1 Sensor 1. P0562 - Battery Voltage Low. P20EE - SCR NOX Catalyst Efficiency Below Threshold - Bank 1. P2201 - Aftertreatment NOX Sensor Circuit Performance - Bank 1 Sensor 1. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P2459 - Diesel Particulate Filter Regeneration Too Frequent. P249E - Closed Loop SCR Reductant Injection Control At Limit - Flow Too High. |
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| 18-010-14 | 2022-08-22. Service bulletin. POWER TRAIN; FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL. Flash: Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. Software improvements are available for the Diesel Exhaust Fluid (DEF) DCU on vehicles equipped with a Cummins 6.7L turbo Diesel. The software contains improvements for the following: Increase in DEF thaw time when ambient and DEF tank temperatures are below -14°C. (7°F.). P208D - (DIESEL EXHAUST FLUID) REDUCTANT PUMP CONTROL CIRCUIT HIGH P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE |
| 08-097-14 | 2022-08-22. Service bulletin. VISIBILITY. Mirror Tilt In Reverse Feature Is Not Functioning Correctly This bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. The customer may describe one mirror tilting in reverse and the other mirror not tilting and/or the customer may describe not being able to turn the tilt in reverse feature on/off. |
| 9001762 | 2022-08-22. Service bulletin. POWER TRAIN; ENGINE AND ENGINE COOLING. Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat. When replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature has been increased to 200 degrees requiring thermostat 68067109AA.~ 2009, 2013, and 2014 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature is 190 degrees requiring thermostat 68005464AA.~ These thermostats are not interchangeable and doing so will result in reduced engine performance. |
| 1803816 | 2022-08-22. Service bulletin. FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE. This bulletin involves verifying the proper operation of the Diesel Exhaust Fluid (DEF) system and, |
| 0810815 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM. This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the |
| 0801716 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Incorrect Instrument Cluster Displays. |
| 0501315 | 2022-08-22. Service bulletin. PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARE; SEAT BELTS; ELECTRICAL SYSTEM. Anti Lock Brake (ABS) Module System Enhancements. |
| 08-008-14 REV. B | 2022-08-22. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent. |
| 9003081 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. |
| 08-036-14 REV. A | 2022-08-15. Service bulletin. EQUIPMENT; PARKING BRAKE; BACK OVER PREVENTION; ELECTRICAL SYSTEM. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. (U.S. market only) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on. Enhancement to navigation routing. Radio display may shows ?Please insert USB Stick?. Enhancement made when video is display in radio when using PAL format video disks. Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. Enhancements for iPod or iPhone devices that may not start playing after connecting. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system response time. Compass indicator turns off. Touch screen shut down message. Radio surround sound will not stay ON. Driver memory feature causes Sirius XM failure. Loss of radio presets. Battery drain - due to radio remains on. Uconnect apps don't load. AM/FM popping noises and/or static. Backup camera display is blank |
| 18-038-14 | 2022-08-15. Service bulletin. ENGINE AND ENGINE COOLING. Engine Shutdown Timer Feature Function Improvement This bulletin involves setting the Engine Auto Shutdown Time Limit in the EVIC. |
| 23-018-14 | 2022-08-15. Service bulletin. EQUIPMENT; STRUCTURE. Armrest Storage Compartment Lid Difficult To Latch This bulletin involves replacing the front center seat armrest storage compartment lid bumpers. Front center seat armrest storage compartment lid is difficult to latch due to hard lid bumpers. |
| 25-001-17 | 2022-08-08. Service bulletin. FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE. Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines. |
| 9003694 | 2022-08-08. Service bulletin. FUEL SYSTEM, GASOLINE. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system |
| 9003693 | 2022-08-08. Service bulletin. ENGINE AND ENGINE COOLING. Gasket, Rocker Cover If you are replacing this gasket for an oil leak, please call Steve Alvarado @ (866) 799-1695 ext: 4720271 to arrange for Fastrac shipper |
| 9003585 | 2022-08-08. Service bulletin. ELECTRICAL SYSTEM. Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary. |
| 18-078-15 | 2022-08-08. Service bulletin. BACK OVER PREVENTION; EXTERIOR LIGHTING; SERVICE BRAKES, HYDRAULIC; FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L Turbo Diesel. These improvements are separated into the following categories. WARNING:There will be a choice between 2 calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have had the ammonia sensor removed. Be sure to select the correct software based on vehicle configuration. Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Diagnostic Trouble Codes (DTCs). These DTCs Are Currently Set As A One Trip Fault And Should Be A Two Trip Fault: ? P0201 - P0206 - Fuel Injector X Circuit/Open. ? P049D - EGR Control Position Exceeded Learning Limit. These DTCs Are Currently Set As A Two Trip Fault And Should Have Been A One Trip Fault: ? U12A4 - Lost Communication With Ammonia Sensor. Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (Mil) Illumination For: ? P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). ? U110E - Lost Ambient Temperature Message. ? P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. ? P2281 - Air Leak Between MAF and Throttle Body. ? U3017 - Control Module Timer/Clock Performance. ? U1421 - Implausible Ignition Key Off Time Received. ? P0128 - Thermostat Rationality. In cold ambient temperatures. ? P0087 - Fuel Rail Pressure Too Low. ? P0544 - Exhaust Gas Temperature Sensor Circuit - Bank 1 Sensor 1. ? P2002 - Diesel Particulate Filter Efficiency Below Threshold. ? P061A - Level 2 Torque Performance. ? P0234 - Turbocharger Overboost condition. ? P026A - Charge Air Cooler Efficiency Below Threshold. ? P0299 - Manifold Pressure Sensor Out of Range Low. ? P0544 - Exhaust Gas Temperature (EGT |
| 68085740A$ | 2022-08-08. Service bulletin. EQUIPMENT. Part Description: Engine Out NOx Sensor 1/1, System Out NOx Sensor 1/2 Issue Description: If you receive a DJ/D2 with a MIL illumination and DTC P229F, please do not replace any parts at this time. Cummins Engineering is currently investigating the root cause of the concern and is requesting to visit a dealership with this DTC to gather valuable information. Please contact Christine Donegan at (866) 799-1692 ext 1257~ If causal part replacement is the System Out NOx sensor (Bank 1, Sensor 2) PNs 68085740AA, or 68197109AA, please file claim under LOP 250810. If for the Engine Out NOx Sensor (Bank 1, Sensor 1) use LOP 250809. |
| 56046094A$ | 2022-08-08. Service bulletin. EQUIPMENT:ELECTRICAL. Part Description: Cruise Control Switch Issue Description: Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair |
| 08-002-13 REV. A | 2022-07-25. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). How To Activate The Navigation Maps On A RA3 Radio |
| 07-004-12 REV. A | 2022-07-25. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. Attention! Release Of New Engine Coolant Organic Additive Technology (OAT) Chrysler Corporation LLC. has released a new engine coolant for the 2013 model year vehicles and beyond, for all engine applications except the ones listed in the note above. This new coolant is an Organic Additive Technology (OAT) (Fig. 1). OAT coolants have a service interval of 10 years or 150,000 miles. For heavy duty truck and extreme duty cycle applications refer to the Service Information or Owner's Manual for proper maintenance schedules. |
| 9003585 | 2022-07-25. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE; ELECTRICAL SYSTEM. Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary. |
| 18-078-15 | 2022-07-25. Service bulletin. FUEL SYSTEM, GASOLINE; BACK OVER PREVENTION; FUEL SYSTEM, DIESEL; EXTERIOR LIGHTING; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC. Flash: 6.7L Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L Turbo Diesel. These improvements are separated into the following categories. WARNING:There will be a choice between 2 calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have had the ammonia sensor removed. Be sure to select the correct software based on vehicle configuration. Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Diagnostic Trouble Codes (DTCs). These DTCs Are Currently Set As A One Trip Fault And Should Be A Two Trip Fault: ? P0201 - P0206 - Fuel Injector X Circuit/Open. ? P049D - EGR Control Position Exceeded Learning Limit. These DTCs Are Currently Set As A Two Trip Fault And Should Have Been A One Trip Fault: ? U12A4 - Lost Communication With Ammonia Sensor. Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (Mil) Illumination For: ? P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). ? U110E - Lost Ambient Temperature Message. ? P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. ? P2281 - Air Leak Between MAF and Throttle Body. ? U3017 - Control Module Timer/Clock Performance. ? U1421 - Implausible Ignition Key Off Time Received. ? P0128 - Thermostat Rationality. In cold ambient temperatures. ? P0087 - Fuel Rail Pressure Too Low. ? P0544 - Exhaust Gas Temperature Sensor Circuit - Bank 1 Sensor 1. ? P2002 - Diesel Particulate Filter Efficiency Below Threshold. ? P061A - Level 2 Torque Performance. ? P0234 - Turbocharger Overboost condition. ? P026A - Charge Air Cooler Efficiency Below Threshold. ? P0299 - Manifold Pressure Sensor Out of Range Low. ? P0544 - Exhaust Gas Temperature (EGT |
| 68085740A$ | 2022-07-25. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING:ENGINE. Part Description: Engine Out NOx Sensor 1/1, System Out NOx Sensor 1/2 Issue Description: If you receive a DJ/D2 with a MIL illumination and DTC P229F, please do not replace any parts at this time. Cummins Engineering is currently investigating the root cause of the concern and is requesting to visit a dealership with this DTC to gather valuable information. Please contact Christine Donegan at (866) 799-1692 ext 1257~ If causal part replacement is the System Out NOx sensor (Bank 1, Sensor 2) PNs 68085740AA, or 68197109AA, please file claim under LOP 250810. If for the Engine Out NOx Sensor (Bank 1, Sensor 1) use LOP 250809. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.