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Service bulletin 9003585

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10216280
Published by NHTSA2022-07-25
Manufacturer's number9003585
Manufacturer's date2017-11-29
NHTSA componentVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE; ELECTRICAL SYSTEM

NHTSA's summary

Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Glass, wipers and mirrors, Heating and air conditioning

Trouble codes named

P0542, P2609

Vehicles listed
DODGE RAM 25002012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 35002012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 45002012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 55002012 (the catalog's model; the bulletin names a series or trim of it)
RAM 25002013, 2014, 2015, 2016
RAM 35002013, 2014, 2015, 2016
RAM 45002013, 2014, 2015, 2016
RAM 55002013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V3320002018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
16V7390002016-10-13. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
20165002016-10-12. Electrical
20154212015-09-23. Electrical
15V5920002015-09-23. ELECTRICAL SYSTEM:IGNITION:MODULE; ENGINE AND ENGINE COOLING:ENGINE
13V4860002013-10-17. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20133442013-10-02. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
91009232026-09-30. Service bulletin. AIR CLEANER - NONE Instruction to Dealers while ordering the PN# 68137142AD. 1. If the Air Cleaner Assembly is functional and only the MAF Sensor has failed, the dealer should order and replace only the MAF Sensor(68002441AC). 2. If the Air Cleaner Assembly has failed and the MAF Sensor remains functional, the dealer should order the new Air Cleaner Assembly PN(68137142AD) and reuse the existing MAF Sensor(68002441AC) from the failed assembly. 3. If both the Air Cleaner Assembly and the MAF Sensor have failed, the dealer should order both the New Air Cleaner Assembly(68137142AD) and the MAF Sensor(68002441AC) as separate service parts.
S1623000028 Rev. K2026-06-18. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I2026-06-03. Service bulletin. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
1106032026-03-13. Service bulletin. SPEAKER - NONE
1106042026-03-13. Service bulletin. SPEAKER - NONE
91007352025-12-17. Service bulletin. Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
S25030000042025-11-13. Service bulletin. Front Axle Disconnect (FAD) Electrical Connector Design Change On Replacement Axle Assemblies.
1062412025-08-06. Service bulletin. LAMP - DOME
1049742025-06-26. Service bulletin. LAMP - DOME
1037742025-05-01. Service bulletin. LAMP - DOME