WenmarOpen by Wenmar Pro

Service bulletins for the 2016 Ram 3500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

490 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
21-005-162017-11-03. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM; POWER TRAIN. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience one or more of the following conditions: · A harsh 1-2 upshift. · Excessive gear shifting.
21-004-162017-11-03. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM; POWER TRAIN. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience one or more of the following conditions: · A harsh 1-2 upshift. · Excessive gear shifting.
08-080-16 REV. A2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.
08-046-16 REV. A2017-11-03. Service bulletin. ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM. Flash: Air Suspension Control Module (ASCM) System Enhancements This Bulletin involves updating the (ASCM) software. A customer may describe the following: Cluster stays awake after ignition is turned off for 10 minutes or more. False message ?Battery Voltage Low - Start Engine to Change Ride Height? which appears in the Electronic Vehicle Information Center (EVIC). This condition may occur when the vehicle is first started and the suspension is switched from alternate trailer ride height to normal ride height.
08-028-17 REV. B2017-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
23-040-172017-11-03. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. Gap at Center Stack at the Instrument Panel This bulletin involves rework to the center stack trim at the instrument panel. The customer may notice a large gap where the center stack meets the instrument panelFig. 1.Gap at Center Stack Trim
23-039-172017-11-03. Service bulletin. EQUIPMENT; VISIBILITY. Rear Door Fixed Glass Cover is Loose This bulletin involves rework to the rear door fixed glass cover trim. The customer may notice the glass cover trim is loose or shows a gap on either of the rear doorFig. 1.Gap Identified at Door
68210071A$2017-11-03. Service bulletin. ENGINE; ELECTRICAL SYSTEM. Intake Grid Heater Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (relay) and 05187880A$ (grid). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.
05175565A$2017-11-03. Service bulletin. FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS; FUEL SYSTEM, GASOLINE. High Pressure Connector Tube/Fuel Injector For 2016 6.7 Cummins - When replacing Fuel Injector for a Misfire Code (P0300- P0306), please also replace the High Pressure Connector Tube and return tube with the injectors.
21-027-16 REV. A2017-11-03. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Transmission Torque Converter Replacement Due To Dislodged Snap Ring This bulletin involves replacing the torque converter after verifying that an internal snap ring has dislodged. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the Transmission Control Module (TCM) memory: · P2757-00 - TCC Pressure Control Solenoid Control Circuit Performance.
08-073-162017-11-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves updating the Instrument Panel software and updating Radio Frequency Hub Module (RFHM) software to latest version. The customer may describe one or more of the following: · Instrument cluster backlighting may start flickering. This usually occurs when the dimming is in the lower settings (high-line instrument panels only). · The cruise control set speed does not match the digital speedometer (BUX vehicles only).
05086755A$2017-11-03. Service bulletin. ENGINE; ENGINE AND ENGINE COOLING. Rear Crank Shaft Oil Seal and retainer plate For Cummins equipped vehicles only;~ If replacing Rear Main Seal for oil leak, replace seal and retainer as a set PN; 9003466. Please do not disturb seal in retainer when removing from engine.~ Cummins Engineering is currently investigating the root cause of the oil leak concern. If there are any questions, please contact Chad Eichbrecht at cell (248) 309-2695~ If you do not receive a response within 15 minutes, please proceed with normal repair
68249986A$2017-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wireless network provider in order for Uconnect Apps to work properly.
68232786A$2017-11-03. Service bulletin. ENGINE AND ENGINE COOLING. Housing: Oil Filter Adapter Cummins equipped trucks ONLY; If you are replacing the oil filter adapter as a result of thread damage to the oil filter connector (Spud), DO NOT replace the entire adapter assembly. The oil filter connector is available separately (Part Number 04429355).~ If ordering an adapter due to some other issue, you must also order an oil bypass valve Mopar Part # 04797726AB, as these are not reusable. Please refer to all applicable published service information for oil bypass valve installation
68232614A$2017-11-03. Service bulletin. ENGINE AND ENGINE COOLING. Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
18-081-162017-11-03. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set: · **P0335 - Crankshaft Position Sensor Circuit. · P2610 - PCM Internal Engine Off Timer Performance.** · P0456 - EVAP System Small Leak.
18-082-162017-11-03. Service bulletin. SERVICE BRAKES, HYDRAULIC; ELECTRICAL SYSTEM; POWER TRAIN. Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs: · **P0335 - Crankshaft Position Sensor Circuit. · P2610 - PCM Internal Engine Off Timer Performance.** · P0456 - EVAP System Small Leak. · P3402 - Cylinder 1 Deactivation Control Performance. · P3426 - Cylinder 4 Deactivation Control Performance. · P3442 - Cylinder 6 Deactivation Control Performance. · P3450 - Cylinder 7 Deactivation Control Performance. · P2610 - PCM Internal Engine Off Timer Performance set in the PCM memory. In addition to the DTCs listed above, the software update will improve: · **Correct an issue related to rounding of the cruise control set speed displayed in the cluster. · Brake Throttle Override calibration has changed to be less sensitive. · Throttle Body supplier change has caused a widening of the minimum and maximum voltage limits · Correct a software issue with oil pressure light function at key-up. · Correct a software issue related to idle timer. · Correct a software issue with inconsistent engine RPM increments/decrements with operator idle speed.(DD/DF/DP ONLY).** · Improved Cruise Control Acceleration mode. · Improved Multi Displacement System operation 6-Speed Automatic 66RFE transmission (Sales Code DFP). · Multi Displacement System function improved while in PTO stationary mode. 6-Speed Auto Aisin AS66RC transmission (Sales Code DF3). · Potential small improvement in fuel economy at higher altitudes. · Potential improvement in high altitude engine idle RPM stability. · EGR monitor status function.
21-025-162017-11-03. Service bulletin. POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. Transmission Torque Converter Replacement After Drone Noise Verification This bulletin involves test driving the vehicle to listen for audible ?drone? noise at approximately 2,000 RPM. If drone noise is verified, normal torque converter replacement should be performed. The customer may describe a ?heavy droning noise? coming from the vehicle at an engine speed range of 1,800 RPM to 2,000 RPM with mid to deep throttle applied.
21-005-16 REV. A2017-10-21. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience one or more of the following conditions: · A harsh 1-2 upshift. · Excessive gear shifting.
68234041A$2017-07-14. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. "Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair."
21-027-162017-07-14. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER. "Transmission Torque Converter Replacement Due To Dislodged Snap Ring This bulletin involves replacing the torque converter after verifying that an internal snap ring has dislodged. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the Transmission Control Module (TCM) memory: · P2757-00 - TCC Pressure Control Solenoid Control Circuit Performance."
RL300150A$2016-09-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. "AS69RC TRANSMISSION FOR DD, DF, AND DP MODELS ONLY; CODE P2757 – TCC PRESSURE CONTROL SOLENOID CONTROL CIRCUIT PERFORMANCE~ TRANSMISSION PART NUMBERS: RL300150AA [4X4], OR RL300149AA [4X2 LHS PTO], RL300152AB 4X2 RHS PTO]~ IF YOU ARE ORDERING AN AISIN TRANSMISSION AS69RC [SALES CODE DF2] FOR REPLACEMENT DUE TO CODE P2757 PRESENT [FOR 2016MY ONLY] WITH THE FOLLOWING SYMPTOMS:~ 1. CODE P2757 WITH MIL ON [CHECK ENGINE LIGHT ON]~ 2. HARNESS CHECK IS GOOD~ 3. VEHICLE BUILD DATES ARE FROM 10/15/2015 TO 4/17/2016~ 4. LOW MILES - APPROXIMATELY BELOW 1500 MILES.~ SUGGESTED REPAIR ACTIONS:~ 1. CLEAR THE CODE AND TEST DRIVE WITH LIGHT THROTTLE ATTEMPTING TO ENGAGE TORQUE CONVERTER LOCK UP. THE CODE P2757 WILL SET, IF TORQUE CONVERTER LOCK UP FAILS.~ 2. IF THE CODE P2757 RETURNS: REPLACE TORQUE CONVERTER [PART NUMBER RL335702AA] ONLY.~ 3. RETURN THE SUSPECT TORQUE CONVERTER TO FCA FOR REVIEW. [FOLLOW PART RETENTION PROCESS]"
68206041A$2016-09-15. Service bulletin. POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. "FAN SUPPORT ASSEMBLY, FAN SUPPORT BEARING, FAN PULLEY IF YOU ARE REPLACING THIS PART DUE TO FAN HUB BEARING FAILURE, PLEASE ALSO REPLACE THE FAN CLUTCH ASSEMBLY USING CURRENT MOPAR STOCK (PART NUMBER 52014729A$).~ ONCE INSTALLED, CONTACT CHRISTINE DONEGAN AT (866) 799-1692 EXT 1257 TO INITIATE A FAST TRACK REQUEST FOR THE RETURN OF THE PARTS FOR ANALYSIS."
23-017-162016-07-14. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS. SYMPTOM/CONDITION: The customer may describe scratches on the driver’s side of roof.
23-001-16 REV.D2016-07-14. Service bulletin. EQUIPMENT. SYMPTOM/CONDITION: The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.