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Service bulletin 21-025-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10121640
Published by NHTSA2017-11-03
Manufacturer's number21-025-16
Manufacturer's date2016-07-06
NHTSA componentPOWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

NHTSA's summary

Transmission Torque Converter Replacement After Drone Noise Verification This bulletin involves test driving the vehicle to listen for audible ?drone? noise at approximately 2,000 RPM. If drone noise is verified, normal torque converter replacement should be performed. The customer may describe a ?heavy droning noise? coming from the vehicle at an engine speed range of 1,800 RPM to 2,000 RPM with mid to deep throttle applied.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission, Torque converter

Vehicles listed
RAM 35002013, 2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V8210002017-12-20. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
1813022REVA2023-01-17. Service bulletin. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. P1C54 - SCR NOx Catalyst Missing. P229F - Aftertreatment NOx Sensor Circuit Performance - Bank 1 Sensor 2. P207F - Reductant Quality Performance. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P2201 - Aftertreatment NOx Sensor Circuit Performance - Bank 1 Sensor 1. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. P0300 - Multiple Cylinder Misfire. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P249E - Closed Loop SCR Reductant Injection Control At Limit - Flow Too High. P0128 - Thermostat Rationality. P218F - Reductant No Flow Detected. U0001-00 - CAN C BUS. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P1451 - Diesel Particulate Filter System Performance. P229E - NOx Sensor Circuit - Bank 1 Sensor 2. P0218 - Transmission High Temperature Operation Activated (68RFE Only). P0868 - Line Pressure Low, MIL Action (68RFE Only). U110E - Lost Ambient Temperature Message. P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). The following DTCs have been changed from a one trip fault to a two trip fault:P0421 - Catalyst 1 Efficiency Below Threshold Bank 1. P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. In addition to addressing the above DTCs,
21015142023-01-17. Service bulletin. Transmission Shift Enhancements
S17090000102023-01-09. Service bulletin. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
18076222022-12-19. Service bulletin. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one or more of thefollowing DTCs have been set: P064F - Unauthorized Software/Calibration Detected. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P1C55 - NOx Sensor Intermittent ? Bank 1 Sensor 1. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P020A - Fuel Injector 1 Performance. P020B - Fuel Injector 2 Performance. P020C - Fuel Injector 3 Performance. P020D - Fuel Injector 4 Performance. P020E - Fuel Injector 5 Performance. P020F - Fuel Injector 6 Performance. U0001 - Can C Bus. P1451 - Diesel Particulate Filter System Performance. P229E - NOx Sensor Circuit - Bank 1 Sensor 2. P218F - Reductant No Flow Detected. P242F - Diesel Particulate Filter Restriction - Ash Accumulation. P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor CircuitIntermittent (setting when the block heater is plugged in). U110E - Lost Ambient Temperature Message. P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P2281 - Air Leak Between MAF And Throttle Body. P1477 - Intake Air Diverter Valve Position Sensor Circuit Shorted To Ground. U1421 - Implausible Ignition Key Off Time Received. P026B - Injection Timing Performance. In addition, the following software enhancements are also available: A/C pressure sensor update. Improvements made to reduce misfire. wiTECH engine cooling fan actuation test update. Improved Exhaust Gas Recirculation (EGR) valve response. Over Running Clutch (ORC) software improvement. Unpleasantodor in the vehicle at low speeds during regeneration cycle.
V512022-12-19. Service bulletin. Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
1810822REVA2022-09-26. Service bulletin. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with updatedsoftware. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find oneor more of the following Diagnostic Trouble Codes (DTCs): P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P0456 - EVAP System Small Leak.
1810722REVA2022-09-26. Service bulletin. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find oneor more of the following Diagnostic Trouble Codes (DTCs): P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire.
18108222022-09-26. Service bulletin. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with updatedsoftware. The customer may describe extended cranking or starting times when the Compressed Natural Gas (CNG) tank level is low(DJ only) (Sales Code EZF only).Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation thetechnician may find one or more of the following Diagnostic Trouble Codes (DTCs): P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. P0456 - EVAP System Small Leak.
18107222022-09-26. Service bulletin. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. The customer may describe extended engine cranking or starting times when the Compressed Natural Gas (CNG) tank level is low(DJ only) (Sales Code EZF only).Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigationthe technician may find one or more of the following Diagnostic Trouble Codes (DTCs)P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak. P2610 - PCM Internal Engine Off Timer Performance. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P0308 - Cylinder 8 Misfire.
V722022-09-26. Service bulletin. Emissions Recall V72 Replace Powertrain Control Module