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Service bulletins for the 2013 Ram 3500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

535 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
14-001-14 REV. B2018-06-11. Service bulletin. FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM:SOFTWARE. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTCs, such as P0087, P0191 or P026B (or other DTCs) may have been set.frame mounted fuel filter heater not to function. The condition is due to a configuration setting in the Body Control Module (BCM).
08-015-14 REV. A2018-06-11. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. Flash: Diesel Message Display In the Cluster May Have Overlapping Text This Bulletin involves updating the Instrument Panel Cluster (IPC) software. A customer may notice that some of the text in the cluster for the Diesel Exhaust Fluid (DEF) reminder is overlapping.
08-021-14 REV. C2018-06-11. Service bulletin. PARKING BRAKE; SEATS; STEERING; ELECTRICAL SYSTEM; BACK OVER PREVENTION; WHEELS. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. DAB (Digital Audio Broadcast) is inoperative. Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. DAB preset list on the top of the screen doesn't change while scrolling with steering controls. Rear view camera jitter. Tuner reception software enhancements. HVAC temperature control enhancements. SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only). AM/FM steering wheel mode switch button not working (LATAM markets only). Navigation Lockout Disable while vehicle is in motion (EMEA markets only). Removed network status indicators for SRT/APPS. Voice Recognition (VR) says 'cancel' when starting (App) applications. iPod would not resume playing after a VR session or phone call. Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. rear camera may show a black screen for 3 seconds upon going to reverse. Navigation would not start or would lose position. Removal of parental control under Apps menu. Turn by Turn navigation in the cluster set to ON by default. Transfer button does not pick-up and transfer incoming call. Some Russian letters are caps when they should be lower-case. Touch screen locks up in navigation, when Russian is selected. Address search availably when the vehicle is moving (EMEA markets only). VR messages in Spanish talks to fast. Recognition enhancement for Russian VR. Hands free audio too low for non-amp vehicle (KL). Intermittently Registration expired pop-up appears on display screen. Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). Incorrect time to destination
18-030-142018-06-11. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN; FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE. Flash: Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Transmission Faults. These Faults Are Currently Tripped As A One Trip Fault And Should Have Been A Two Trip Fault: ? P0201 - P0206 - FUEL INJECTOR X CIRCUIT/OPEN ? P049D - EGR CONTROL POSITION EXCEEDED LEARNING LIMIT ? P0711 - TRANSMISSION TEMPERATURE SENSOR PERFORMANCE ? P0712 - TRANSMISSION TEMPERATURE SENSOR LOW ? P0713 - TRANSMISSION TEMPERATURE SENSOR HIGH ? P0714 - TRANSMISSION TEMPERATURE SENSOR INTERMITTENT ? P0740 - TCC OUT OF RANGE ? P0869 - LINE PRESSURE HIGH ? P0933 - HYDRAULIC PRESSURE SENSOR RANGE/PERFORMANCE ? P0934 - LINE PRESSURE SENSOR CIRCUIT LOW ? P0935 - LINE PRESSURE SENSOR CIRCUIT HIGH ? P1775 - SOLENOID SWITCH VALVE LATCHED IN TCC POSITION ? P1776 - SOLENOID SWITCH VALVE LATCHED IN LR POSITION ? U0100 - LOST COMMUNICATION WITH ECM/PCM ? U0002 - CAN C BUS OFF PERFORMANCE - BUS OFF ? U110E - LOST AMBIENT TEMPERATURE MESSAGE Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For: ? P026A - CHARGE AIR COOLER EFFICIENCY BELOW THRESHOLD ? P04DB - CRANKCASE VENTILATION SYSTEM DISCONNECTED ? P0544 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT - BANK 1 SENSOR 1 ? P0562 - BATTERY VOLTAGE LOW ? P0604 - INTERNAL CONTROL MODULE RAM ERROR ? P1451 - DIESEL PARTICULATE FILTER SYSTEM PERFORMANCE ? P20EE - SCR NOx CATALYST EFFICIENCY BELOW THRESHOLD - BANK 1 (Additional software enhancements to prevent false MIL) ? P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE ? P2201 - AFTERTREATMENT NOx SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 1 ? P2281 - AIR LEAK BETWEEN MAF AND THROTTLE BODY ? P24A5 - EGR COO
08-054-162018-06-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. · SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. · Navigation function may resets itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. · GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. · A false Pop-up message may appear Vehicle Phone Requires Service even though the vehicle?s phone works properly. · Back-up camera image may be unclear or jittery/stutters at times. · Enables Via Mobile software features when released to consumers (U.S. market only). · Able to adjust audio balance / fade settings during a VR session. · Correct condition where user could not exit screen off mode. · Mute button status was not being displayed correctly. · Presets where not shown correctly or were deleted. · Enhancements to POI. · ParkSense tone continuously on. · Enhancement to navigation routing. · Radio display may shows ?Please insert USB Stick?. · Enhancement made when video is display in radio when using PAL format video disks. · Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. · Navigation may not start or may lose position. · Rear camera may show a black screen for 3 seconds upon going to rev
68184926A$2018-05-21. Service bulletin. ELECTRICAL SYSTEM. Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~
05091960A$2018-05-21. Service bulletin. ELECTRICAL SYSTEM. Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
05066241A$2018-05-21. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.
14-001-142018-05-21. Service bulletin. FUEL SYSTEM, DIESEL; ELECTRICAL SYSTEM. Fuel Gelling in Cold Ambient Temperatures This bulletin involves reconfiguring the Body Control Module (BCM). Some customers may experience a Malfunction Indicator Lamp (MIL) due to fuel related Diagnostic Trouble Code (DTC) and/or may have a hard or no start condition due to fuel gelling in cold ambient temperatures (20°F or -7°C) or below. DTC?s, such as P0087, P0191 or P026B (or other DTC?s) may have been set. Ram Trucks equipped with a 6.7L Cummins Turbo Diesel included on the RRT VIN list exhibiting the above concerns have a condition that will cause the frame mounted fuel filter heater not to function. The condition is due to a configuration setting in the Body Control Module (BCM). NOTE: The engine mounted fuel filter heater is operating properly.
08-015-142018-05-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; FUEL SYSTEM, DIESEL. Diesel Message Display In the Cluster May Have Overlapping Text This Bulletin involves replacing the Instrument Panel Cluster (IPC). A customer may notice that some of the text in the cluster for the Diesel Exhaust Fluid (DEF) reminder is overlapping.
08-010-142018-05-21. Service bulletin. STEERING; ELECTRICAL SYSTEM. Cruise Control Slow Or No Response This bulletin involves upgrading the software on the Steering Column Control Module (SCCM). A customer may experience, no response or slow response to cruise control switch activations. Issues will be experienced by the customers that activate/press the switches in a very fast manner.
08-002-142018-05-21. Service bulletin. ELECTRICAL SYSTEM; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. Flash: Can Not Disable Comfort Auto On Feature This Bulletin involves updating the Heated Seat Module (HSM) software. A customer may experience not being able to turn off the ?Comfort Auto On? feature in the customer settings.
08-001-142018-05-21. Service bulletin. ELECTRICAL SYSTEM; SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE. Flash: Activate The Disable Feature For Hill Start Assist And PTO Enhancement This bulletin involves updating the Anit-Lock Brake System (ABS) module software. No DTC will be found.
18-018-13 REV. A2018-05-21. Service bulletin. FUEL SYSTEM, DIESEL; POWER TRAIN; ELECTRICAL SYSTEM. Flash: Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Transmission Faults. These Faults Are Currently Tripped As A One Trip Fault And Should Have Been A Two Trip Fault: ? P0711 - TRANSMISSION TEMPERATURE SENSOR PERFORMANCE ? P0712 - TRANSMISSION TEMPERATURE SENSOR LOW ? P0713 - TRANSMISSION TEMPERATURE SENSOR HIGH ? P0714 - TRANSMISSION TEMPERATURE SENSOR INTERMITTENT ? P0740 - TCC OUT OF RANGE ? P0869 - LINE PRESSURE HIGH ? P0933 - HYDRAULIC PRESSURE SENSOR RANGE/PERFORMANCE ? P0934 - LINE PRESSURE SENSOR CIRCUIT LOW ? P0935 - LINE PRESSURE SENSOR CIRCUIT HIGH ? P1775 - SOLENOID SWITCH VALVE LATCHED IN TCC POSITION ? P1776 - SOLENOID SWITCH VALVE LATCHED IN LR POSITION ? U0100 - LOST COMMUNICATION WITH ECM/PCM ? U0002 - CAN C BUS OFF PERFORMANCE - BUS OFF Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For: ? P026A - CHARGE AIR COOLER EFFICIENCY BELOW THRESHOLD ? P0544 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT - BANK 1 SENSOR 1 ? P0562 - BATTERY VOLTAGE LOW ? P20EE - SCR NOx CATALYST EFFICIENCY BELOW THRESHOLD - BANK 1 ? P2201 - AFTERTREATMENT NOx SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 1 ? P2281 - AIR LEAK BETWEEN MAF AND THROTTLE BODY ? P24A5 - EGR COOLER BYPASS BANK 1 CONTROL STUCK ? P2459 - DIESEL PARTICULATE FILTER REGENERATION TOO FREQUENT ? P249E - CLOSED LOOP SCR REDUCTANT INJECTION CONTROL AT LIMIT - FLOW TOO HIGH Other Updates: ? With the ignition in the ?Run? position, engine not running, a small number of customers may experience a message in the Vehicle Information Center that states ?Service Exhaust System - see dealer? erroneously. ? Add engine run time t
N350606132018-05-21. Service bulletin. ELECTRICAL SYSTEM. New Safety Recall Advanced Communication ? N35060613 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2013 model year (DS/DJ/D2) 1500/2500/3500 series RAM Trucks. Some of the above vehicles equipped with premium tail lamps may not give the driver notification of a turn signal malfunction. This condition does not conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 108 ? Lamps, Reflective Devices, and Associated Equipment. Chrysler will conduct a voluntary safety recall on all involved vehicles to reprogram the Central Body Controller (CBC) with new software. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
18-091-162018-05-14. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; POWER TRAIN; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID. Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set. Several software improvements are available for the following conditions. The Following DTC has been changed from a two trip fault to a one trip fault: · U1A24 - Lost Communication With Ammonia Sensor. Prevent or reduce MIL illumination when no defect is present for the following DTCs. These faults have been changed from a one trip fault to a two trip fault: · P0201 - P0206 - Fuel Injector X Circuit/Open. · P049D - EGR Control Position Exceeding Learning Limit. · P0711 - Transmission Temperature Sensor Performance. · P0712 - Transmission Temperature Sensor Low. · P0713 - Transmission Temperature Sensor High. · P0714 - Transmission Temperature Sensor Intermittent. · P0740 - TCC Out Of Range. · P0869 - Line Pressure High. · P0933 - Hydraulic Pressure Sensor Range/Performance. · P0934 - Line Pressure Sensor Circuit Low. · P0935 - Line Pressure Sensor Circuit High. · P1775 - Solenoid Switch Valve Latched In TCC Position. · P1776 - Solenoid Switch Valve Latched In LR Position. · U0100 - Lost Communication With ECM/PCM. · U0002 - CAN C Bus Off performance - Bus Off. Improvements to prevent or reduce MIL illumination when no defect is present for: · **P2281 - Air Leak Between MAF And Throttle Body. · P218F - Reductant No Flow Detected. · P242F - Diesel Particulate Filter Restriction - Ash Accumulation. · P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. · P202E - Diesel Exhaust Fluid) Reductant Injector Performance. · P209F - Diesel Exhaust Fluid) Reductant Tank Heater Control Circuit Performance. · P218F - Reductant No Flow Detected.**
08-002-13 REV. A2018-02-21. Service bulletin. ELECTRICAL SYSTEM. How To Activate The Navigation Maps On A RA3 Radio
08-094-172017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4). Clock does not automatically update to local time (2014 MY WK and KL with RG4). Poor or no connection to cellular network (2014 MY WK and KL with RG4). HVAC temperature out of sync with radio display (2014 MY KL with RG4). Some Uconnect App remote commands do not execute with the vehicle (2014 MY WK and KL with RG4). Display goes blank/black (2014 MY WK and KL with RG4).Cyrillic keyboard is missing in phone book (2014 MY WK and KL with RG4).Incorrect speed limit on NAV speed camera indication (2014 MY WK and KL with RG4). Poor reception for AM/FM radio.Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played.SD, USB or BTSA modes may become non-functional for a given ignition cycle.Track names may be displayed twice in USB or SD media modes.Voice Recognition (VR) command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK)Vehicle only.DAB is inoperative.Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed camera UK&Spain complaining that the speed camera feature was not available with the latest MY14 software.SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only).AM/FM steering wheel mode switch button not working (LATAM markets only).Navigation Lockout Disable while vehicle is in motion (EMEA markets only).Removed network status indicators for SRT/APPS.VR says 'cancel' when starting (App) applications.iPod would not resume playing after a VR session or phone call.Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.Rear camera may show a black screen for 3 secon
08-028-17 REV. B2017-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
68210071A$2017-11-03. Service bulletin. ENGINE; ELECTRICAL SYSTEM. Intake Grid Heater Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (relay) and 05187880A$ (grid). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.
18-022-16 REV. A2017-11-03. Service bulletin. ELECTRICAL SYSTEM; ENGINE. Flash: 6.7L Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Engine Control Module (ECM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L Turbo Diesel. These improvements are separated into the following categories: NOTE: There will be a choice between two calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have had the ammonia sensor removed. Be sure to select the correct software based on vehicle configuration.
08-054-162016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and updating the radio software, if required. SYMPTOM/CONDITION: **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.**
18-100-152016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
18-078-152016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-017-162016-06-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.