Service bulletins for the 2013 Ram 2500
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
490 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| 18-010-14 | 2022-08-22. Service bulletin. POWER TRAIN; FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL. Flash: Doser Control Unit (DCU), Heater Thaw Time Improvements And MIL Illumination This bulletin involves selectively erasing and reprogramming the Doser Control Unit (DCU) with new software. Software improvements are available for the Diesel Exhaust Fluid (DEF) DCU on vehicles equipped with a Cummins 6.7L turbo Diesel. The software contains improvements for the following: Increase in DEF thaw time when ambient and DEF tank temperatures are below -14°C. (7°F.). P208D - (DIESEL EXHAUST FLUID) REDUCTANT PUMP CONTROL CIRCUIT HIGH P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE |
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| 08-097-14 | 2022-08-22. Service bulletin. VISIBILITY. Mirror Tilt In Reverse Feature Is Not Functioning Correctly This bulletin involves reconfiguring the vehicle for proper mirror tilt in reverse operation. The customer may describe one mirror tilting in reverse and the other mirror not tilting and/or the customer may describe not being able to turn the tilt in reverse feature on/off. |
| 9001762 | 2022-08-22. Service bulletin. POWER TRAIN; ENGINE AND ENGINE COOLING. Part Description: Thermostat, Engine Issue Description: Important! There has been an application change to the Cummins turbo diesel thermostat. When replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature has been increased to 200 degrees requiring thermostat 68067109AA.~ 2009, 2013, and 2014 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature is 190 degrees requiring thermostat 68005464AA.~ These thermostats are not interchangeable and doing so will result in reduced engine performance. |
| 1810015 | 2022-08-22. Service bulletin. POWER TRAIN. Powertrain Diagnostic And System Enhancements. |
| 0900416REVA | 2022-08-22. Service bulletin. ENGINE AND ENGINE COOLING. This bulletin involves replacing the engine assembly. |
| 0810815 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM. This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the |
| 0801716 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Incorrect Instrument Cluster Displays. |
| 0501315 | 2022-08-22. Service bulletin. PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARE; SEAT BELTS; ELECTRICAL SYSTEM. Anti Lock Brake (ABS) Module System Enhancements. |
| 08-008-14 REV. B | 2022-08-22. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent. |
| 18-030-14 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo Diesel. Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For The Following Transmission Faults. These Faults Are Currently Tripped As A One Trip Fault And Should Have Been A Two Trip Fault: ? P0201 - P0206 - FUEL INJECTOR X CIRCUIT/OPEN ? P049D - EGR CONTROL POSITION EXCEEDED LEARNING LIMIT ? P0711 - TRANSMISSION TEMPERATURE SENSOR PERFORMANCE ? P0712 - TRANSMISSION TEMPERATURE SENSOR LOW ? P0713 - TRANSMISSION TEMPERATURE SENSOR HIGH ? P0714 - TRANSMISSION TEMPERATURE SENSOR INTERMITTENT ? P0740 - TCC OUT OF RANGE ? P0869 - LINE PRESSURE HIGH ? P0933 - HYDRAULIC PRESSURE SENSOR RANGE/PERFORMANCE ? P0934 - LINE PRESSURE SENSOR CIRCUIT LOW ? P0935 - LINE PRESSURE SENSOR CIRCUIT HIGH ? P1775 - SOLENOID SWITCH VALVE LATCHED IN TCC POSITION ? P1776 - SOLENOID SWITCH VALVE LATCHED IN LR POSITION ? U0100 - LOST COMMUNICATION WITH ECM/PCM ? U0002 - CAN C BUS OFF PERFORMANCE - BUS OFF ? U110E - LOST AMBIENT TEMPERATURE MESSAGE Improvements To Prevent Or Reduce Unnecessary Malfunction Indicator Lamp (MIL) Illumination For: ? P026A - CHARGE AIR COOLER EFFICIENCY BELOW THRESHOLD ? P04DB - CRANKCASE VENTILATION SYSTEM DISCONNECTED ? P0544 - EXHAUST GAS TEMPERATURE SENSOR CIRCUIT - BANK 1 SENSOR 1 ? P0562 - BATTERY VOLTAGE LOW ? P0604 - INTERNAL CONTROL MODULE RAM ERROR ? P1451 - DIESEL PARTICULATE FILTER SYSTEM PERFORMANCE ? P20EE - SCR NOx CATALYST EFFICIENCY BELOW THRESHOLD - BANK 1 (Additional software enhancements to prevent false MIL) ? P202E - (DIESEL EXHAUST FLUID) REDUCTANT INJECTOR PERFORMANCE ? P2201 - AFTERTREATMENT NOx SENSOR CIRCUIT PERFORMANCE - BANK 1 SENSOR 1 ? P2281 - AIR LEAK BETWEEN MAF AND THROTTLE BODY ? P24A5 - EGR COO |
| 9003081 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. |
| 08-036-14 REV. A | 2022-08-15. Service bulletin. EQUIPMENT; PARKING BRAKE; BACK OVER PREVENTION; ELECTRICAL SYSTEM. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. (U.S. market only) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on. Enhancement to navigation routing. Radio display may shows ?Please insert USB Stick?. Enhancement made when video is display in radio when using PAL format video disks. Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. Enhancements for iPod or iPhone devices that may not start playing after connecting. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system response time. Compass indicator turns off. Touch screen shut down message. Radio surround sound will not stay ON. Driver memory feature causes Sirius XM failure. Loss of radio presets. Battery drain - due to radio remains on. Uconnect apps don't load. AM/FM popping noises and/or static. Backup camera display is blank |
| 08-021-14 REV. B | 2022-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; ELECTRICAL SYSTEM. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when |
| 18-034-14 REV. A | 2022-08-15. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit |
| 23-018-14 | 2022-08-15. Service bulletin. EQUIPMENT; STRUCTURE. Armrest Storage Compartment Lid Difficult To Latch This bulletin involves replacing the front center seat armrest storage compartment lid bumpers. Front center seat armrest storage compartment lid is difficult to latch due to hard lid bumpers. |
| 08-028-17 | 2022-08-08. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). |
| 25-001-17 | 2022-08-08. Service bulletin. FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE. Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines. |
| 9003694 | 2022-08-08. Service bulletin. FUEL SYSTEM, GASOLINE. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system |
| 9003585 | 2022-08-08. Service bulletin. ELECTRICAL SYSTEM. Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary. |
| 9003779 | 2022-08-08. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN. Diesel Particulate Filter (DPF) Assembly For Cummins equipped vehicles ONLY: If a customer comes in with a check engine light for P2002 which has led to replacing the DPF, please contact Dean Armstrong at cell (248) 202-8148. Cummins engineering is currently investigating the root cause to this condition. If you do not receive an answer or call back within 15 minutes, proceed with the repair. |
| 08-103-15 | 2022-08-08. Service bulletin. SEATS; STEERING; WHEELS; BACK OVER PREVENTION; PARKING BRAKE; ELECTRICAL SYSTEM. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho |
| 68085740A$ | 2022-08-08. Service bulletin. EQUIPMENT. Part Description: Engine Out NOx Sensor 1/1, System Out NOx Sensor 1/2 Issue Description: If you receive a DJ/D2 with a MIL illumination and DTC P229F, please do not replace any parts at this time. Cummins Engineering is currently investigating the root cause of the concern and is requesting to visit a dealership with this DTC to gather valuable information. Please contact Christine Donegan at (866) 799-1692 ext 1257~ If causal part replacement is the System Out NOx sensor (Bank 1, Sensor 2) PNs 68085740AA, or 68197109AA, please file claim under LOP 250810. If for the Engine Out NOx Sensor (Bank 1, Sensor 1) use LOP 250809. |
| 56046094A$ | 2022-08-08. Service bulletin. EQUIPMENT:ELECTRICAL. Part Description: Cruise Control Switch Issue Description: Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair |
| 08-002-13 REV. A | 2022-07-25. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). How To Activate The Navigation Maps On A RA3 Radio |
| 09-001-13 | 2022-07-25. Service bulletin. SEATS. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.