Service bulletins for the 2024 Peterbilt 389
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
41 on file from NHTSA, as of 2026-10-19.
By type
By component
Only bulletins with component: Engine are shown. Show all
| P001 | 2026-09-29. Service bulletin. ENGINE. "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list." |
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| E343 | 2026-09-23. Service bulletin. ENGINE. An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines. |
| 43-088 | 2026-08-20. Service bulletin. ENGINE. The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification. |
| E316 | 2026-08-01. Service bulletin. ENGINE. 235 chassis have been removed from the chassis list and unflagged in PRWS due to expiration of applicable warranty coverage. 5 chassis have been added to the chassis list. The total chassis population is now 15,637. |
| 43-088 | 2026-07-23. Service bulletin. ENGINE. This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance. |
| E318 | 2026-07-22. Service bulletin. ENGINE. The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-division repairs. |
| E316 | 2026-07-21. Service bulletin. ENGINE. The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. |
| 43-088 | 2026-07-21. Service bulletin. ENGINE. "The software is not yet available. The bulletin will be updated when more information is available." |
| 43-088 | 2026-07-02. Service bulletin. ENGINE. "An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software is being offered to customers in alignment withrecently updated regulatory agency guidance." |
| 43-087 | 2026-05-06. Emissions. ENGINE. EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation. |
| 45-070 | 2026-05-06. Service bulletin. ENGINE. The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes. |
| E338 | 2026-05-06. Service campaign. ENGINE. Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIA’s manufacturing specifications. |
| E326 | 2026-05-06. Emissions. ENGINE; ELECTRICAL SYSTEM. EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines. |
| CE031 | 2026-03-05. Warranty extension. ENGINE. Fuel Injection Pump part number 2344776PEX for MX-13 engines has been added to this warranty policy. |
| 45-070 | 2026-02-05. Service bulletin. ENGINE. Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556. |
| CE033 | 2025-08-05. Warranty extension. ENGINE. 32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy. |
| E318 | 2025-07-02. Service bulletin. ENGINE; FUEL/PROPULSION SYSTEM. Newly designed fuel injectors are available for EPA2021 compliant PACCAR MX-series engines to optimize engine performance. Injectors must be replaced as a full set (6 injectors) and associated software must be updated at the same time. |
| E327 | 2025-03-04. Emissions. ELECTRICAL SYSTEM; ENGINE. "Vehicles equipped with PACCAR MX engines with Engine Software Version NA202 or NA206 may display a dash STOP lamp incorrectly. PCI-2 software on these chassis must be reverted from NA202 to NA201 (Pack 2 injectors) or from NA206 to NA191 (Pack 1 injectors) to prevent incorrect STOP lamp display. |
| 32-025 | 2024-12-03. Service bulletin. ENGINE. Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied. |
| E316 | 2024-09-10. Service bulletin. ENGINE. Bulletin updated to include oil pan drain plug in parts list and incorporated QR code to direct dealers to informational resources for new Programmable Torque Tool. |
| E290 | 2023-12-02. Service bulletin. ENGINE AND ENGINE COOLING. Updated procedures and SRT time to include Fuel Filter replacement during cleaning process. Removed in-tank additive references. |
| E300 | 2023-05-05. Service bulletin. ENGINE AND ENGINE COOLING. PACCAR will reimburse customers for the local purchase of in-tank fuel additive for EPA2021 compliant MX engines. This is a one-time reimbursement. Only customers who have received E290 injector cleaning qualify for this reimbursement. See bulletin for limits and purchase tracking requirements. |
| 03-087(E295) | 2023-03-01. Service bulletin. ENGINE AND ENGINE COOLING. Certain Model Year 2021-2024 chassis with PACCAR MX engines and optional fuel filter restriction virtual gauge may display incorrect restriction levels. The virtual gauge will be temporarily disabled until are vised sensor strategy is developed. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.