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Service bulletins for the 2021 Peterbilt 389

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

74 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
E3272025-03-04. Emissions. ELECTRICAL SYSTEM; ENGINE. "Vehicles equipped with PACCAR MX engines with Engine Software Version NA202 or NA206 may display a dash STOP lamp incorrectly. PCI-2 software on these chassis must be reverted from NA202 to NA201 (Pack 2 injectors) or from NA206 to NA191 (Pack 1 injectors) to prevent incorrect STOP lamp display.
24PBL2025-02-05. Service bulletin. FORWARD COLLISION AVOIDANCE: WARNINGS; UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Safety Recall Updated software and procedures are now available. Certain Vehicle Model Year 2021-2025 Peterbilt chassis configured for trailer towing require a software update for the Bendix EC80 ABS ECU. Software update procedures for certain Battery-Electric Vehicles (BEV) and EC80 ABS ECU part numbers are not yet available. This bulletin will be updated when software update procedures are available for these chassis. Safety Recall publish date: 1/10/25
32-0252024-12-03. Service bulletin. ENGINE. Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.
02-1942024-12-02. Service bulletin. POWER TRAIN. Fix-As-Fail The window switch fails prematurely due to excessive amperage flowing through the window switch circuit. A new door harness design has been developed to prevent failures. Fix-As-Fail start date is 11/11/2024.
7-7002024-11-05. Warranty extension. POWER TRAIN; ENGINE. 7/700 Service Agreement - Letter Only.
E2902024-10-05. Service bulletin. FUEL/PROPULSION SYSTEM. FIX-AS-FAIL Updated to include EPA2024 compliant engines. Fuel Filters must be changed before first cleaning. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Discard any previous versions of E290 procedures – always use the most current document from the link in the bulletin.
E3162024-09-10. Service bulletin. ENGINE. Bulletin updated to include oil pan drain plug in parts list and incorporated QR code to direct dealers to informational resources for new Programmable Torque Tool.
16-0442024-08-02. Service bulletin. SUSPENSION. Fix As Fail The height control valve (HCV) rod on vehicles with low air leaf suspensions is prone to toggling over center during rough road conditions. With full suspension articulation, HCV bracket flexes and toggles over center the HCV linkage, which results in either deflated airbags or makes them unable to inflate. Fix-as-fail start date is 07/30/2024.
E3162024-06-04. Service campaign. ENGINE. Campaign Certain PACCAR MX-13 engines contain bolts for the main bearing caps which may fail under certain conditions.
24PBE2024-04-03. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. INTERIM Safety Recall Parts are not currently available for this safety recall. This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.
R21052024-03-04. Service bulletin. ELECTRICAL SYSTEM; STEERING:COLUMN. Peterbilt has determined that certain model year 2021, pre-production chassis are eligible to have specific parts updated to production level.
E2732023-12-02. Service bulletin. ENGINE AND ENGINE COOLING. Fix As Fail Updated: Two part numbers added: 1818119 DPF Delta Pressure Sensors for MX-13-2 EMY18 2200138 DPF Delta Pressure Sensors for MX-13 -2, EMY19 Per Environment and Climate Change Canada (ECCC) regulations and guidance (Canadian Environmental Protection Act, 1999 (CEPA)), a letter has been provided to owners of Canadian registered chassis that provides a list of emissions components that have been reported (to ECCC) as having a defect.
E2902023-12-02. Service bulletin. ENGINE AND ENGINE COOLING. Updated procedures and SRT time to include Fuel Filter replacement during cleaning process. Removed in-tank additive references.
E292 PB2023-11-10. Service bulletin. ENGINE AND ENGINE COOLING. Campaign Certain EPA2021 chassis equipped with PACCAR MX engines have Selective Catalytic Reduction (SCR) Catalyst contamination that occurred during manufacturing. SCR Catalyst assemblies will be inspected and replaced as necessary.
E3062023-11-10. Service bulletin. FUEL SYSTEM, DIESEL. Incorrect fuel filter drain and replacement procedures on EPA21 MX-11 and MX-13 engines can result in the following: .Debris and contaminants introduced into the high-pressure fuel system. .Denial of warranty claims for injector and/or fuel system faults. .Misfire, rough running, engine knock, and other associated faults and symptoms. Correct fuel filter procedures are outlined in attached service documentation.
E2832023-07-05. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE. UPDATE - 06-09-2023 - This Campaign is being extended to December 30, 2023.
E3002023-05-05. Service bulletin. ENGINE AND ENGINE COOLING. PACCAR will reimburse customers for the local purchase of in-tank fuel additive for EPA2021 compliant MX engines. This is a one-time reimbursement. Only customers who have received E290 injector cleaning qualify for this reimbursement. See bulletin for limits and purchase tracking requirements.
E2902023-05-05. Service bulletin. ENGINE AND ENGINE COOLING. FIX-AS-FAIL – Updated procedures and claim filing information. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Refer to E300 for in-tank additive information.
03-087(E295)2023-03-01. Service bulletin. ENGINE AND ENGINE COOLING. Certain Model Year 2021-2024 chassis with PACCAR MX engines and optional fuel filter restriction virtual gauge may display incorrect restriction levels. The virtual gauge will be temporarily disabled until are vised sensor strategy is developed.
01-0822022-12-07. Service bulletin. VISIBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR. Certain model 389 chassis are experiencing freezing of the A/C evaporator or frosting of the compressor and suction line. A field resolution is available to solve this issue.
34-0932022-12-05. Service bulletin. ELECTRICAL SYSTEM. 34-093 Model 389 78-inch Sleeper 12V Power Port Supplier Change
23-0052022-11-04. Service bulletin. POWER TRAIN; VEHICLE SPEED CONTROL. Clutch pedal linkage lubrication service interval information is missing from the Service manual for Model 365, 367, and 389 chassis.
45-0642022-11-02. Service bulletin. ENGINE AND ENGINE COOLING. Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This will reduce downtime and save on maintenance costs for eligible vehicles.
14-0432022-10-05. Service bulletin. SUSPENSION. Fix-As-Fail On certain chassis with Low Air Leaf Suspension or Low-Low Air Leaf Suspension, the Height Control Valve (HCV) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the HCV arm inboard prevents the rub.
13-0602022-09-06. Service bulletin. SERVICE BRAKES. The service information for Bendix Air Dryer maintenance is being updated to include new procedures.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.