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Service bulletins for the 2020 Mercedes-Benz Sprinter

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

188 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
LI54.30-N-0713752020-07-27. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. Speed limit assist display in the instrument cluster and MBUX navigation display shows incorrect speed as compared to actual roadway speed limit. Parameterization of the Multifunction Camera control unit 1. Verify customer complaint in the specific area where the complaint occurs 2. Review vehicle equipment codes, if option IT9 (4.0-tonner) OR IT5 (5.0 tonner) are equipped in the vehicles data card 3. Open a PTSS case for processing and include an initial quicktest log & control unit log for the Multifunction Camera control unit (B84/13). Additionally please provide details of the posted speed limit and the limit displayed by Speed Limit Assist. The PTSS case agent will review the provided data and adjust vehicle coding accordingly if necessary. 4. After replay from PTSS case agent, preform SCN coding of the Multifunction Camera control unit (B84/13) 5. Perform roadtest in the affected area and verify proper system operation
LI80.50-N-0695662020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE. Anti-theft alarm system (ATA) operates without obvious cause.
LI82.70-N-0710042020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL. The mobile phone address book is not transferred completely to the multimedia system (COMAND or MBUX). In some cases, the call list shows just the telephone numbers but no names. The problem only occurs in conjunction with the iPhone and software version iOS 13.x.
LI82.85-N-0706182020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL. 1. During the journey, the audio/COMAND display (A40/8) temporarily goes dark. 2. The audio/COMAND display (A40/8) is permanently dark. 3. Vertical or horizontal stripes on the display. 4. Sporadic failure of the touchscreen function on the audio/COMAND display (A40/8).
LI82.85-N-0711472020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. The customer complains that the volume of the center speaker is predominantly louder than the other speakers. The volume cannot be adjusted/adapted.
LI82.85-N-0705982020-07-27. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. The driver does not understand the person he/she is speaking to because the volume of the hands-free system is too low. Volume in the Sources menu of the MBUX multimedia system control unit (A26/17) is already set to maximum. The problem becomes increasingly apparent during the journey. Note: Not a Bluetooth connection or reception issue.
LI83.10-N-0712912020-07-27. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:MECHANICAL. Fault Code B105C07 the actuator motor for the air recirculation flap has a malfunction. There is a mechanical fault current and stored in the AAC and / or B113600 the measurement run for actuator motors for air flaps has a malfunction.
LI82.62-P-0675262020-02-24. Service bulletin. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. Burmeister High-End 3D Surround: Speakers may temporarily not emit sound
LI82.85-N-0706162020-01-21. Service bulletin. EQUIPMENT. MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc
LI82.85-N-0704582019-12-23. Service bulletin. EQUIPMENT:ELECTRICAL. MBUX multimedia system: Linguatronic does not operate correctly, the other party hears an echo of themselves when telephoning, Infotainment outputs are only audible from one speaker (NTG6)
LI82.85-N-0703952019-12-23. Service bulletin. EQUIPMENT. MBUX multimedia system: Various problems (NTG6)

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.