WenmarOpen by Wenmar Pro

Service bulletins for the 2023 Lincoln Navigator

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

148 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
SSM 539662025-06-24. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC.
TSB 24-21802024-06-12. Service bulletin. ELECTRICAL SYSTEM. This article supersedes 24-2028 to update the vehicle symptom. Some 2022-2024 Expedition/Navigator vehicles may exhibit a random "Blind Spot Not Available Sensor Blocked" and/or "Cross Traffic Alert Not Available Sensor Blocked" warning messages in the IPC with no vehicle or objects near the vehicle. This condition may be intermittent, more noticeable in wet conditions. Diagnostic trouble codes B13F3:97 in the side obstacle detection control module - left (SODL) and/or B13F4:97 in the side obstacle detection control module - right (SODR) and/or U0233 and U0232 in the image processing module A (IPMA) may also be present. This may be due to a mud/snow/ice build-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness. To correct the condition, follow the Service Procedure to repair damage and install shields.
24B252024-06-06. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Certain 2022-2024 Model Year Expedition and Navigator Vehicles - Rear Seat Entertainment Screen Software Update
OTASU6.3.0SYNCNa2024-05-06. Service bulletin. ELECTRICAL SYSTEM. Quality improvements include: -Robustness action to improve the SYNC reboot issue that may occurs after 2 hours of continuous use
OTAPU0630CMRBCDN2024-05-06. Service bulletin. ELECTRICAL SYSTEM. Quality improvements include: Adds robustness to increase the availability of Blue Cruise and fix drop issue.
SSM 524452024-04-29. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Some 2022-2023 Expedition/Navigator vehicles may exhibit intermittent battery drain or no crank/no start concern. The concern may no longer be present after a battery reset. This may be due to the body control module (BCM) software. To correct the condition, reprogram the BCM using the latest version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 523452024-03-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 23-22662024-02-06. Service bulletin. ELECTRICAL SYSTEM. Some 2022-2023 Expedition/Navigator vehicles may exhibit a random BLIS warning with no vehicle or objects near vehicle. This condition may be intermittent, more noticeable in wet conditions. This may be due to a mud/snow/ice build-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness.
SSM 521742024-01-18. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SEAT HEATER:WIRING HARNESS. Some 2022-2023 Navigator vehicles may exhibit diagnostic trouble code (DTC) B1471:13 setting in the seat control module - G (SCMG) and/or seat control module - H (SCMH) after module reprogramming or replacement. This may be due to the module configuration. To correct the condition, perform the SCMG - Driver Multi-Contour Seat Module (SCMG) and/or SCMH - Passenger Multi-Contour Seat Module (SCMH) Configuration application on the module storing the DTC using the latest level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14F548 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 521332023-12-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Some 2022-2023 Expedition/Navigator vehicles equipped with a 1 speed transfer case may exhibit a concern where the 4x4 setting reverts to 2H after a key cycle. This may be due to the transfer case control module (TCCM) software. To correct the condition, reprogram the TCCM using the latest version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7E453 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
PU1009- SMN Nav2023-11-03. Service bulletin. SEATS; ELECTRICAL SYSTEM:SOFTWARE. Software Update PU10090-SMN for Navigator is now available. Quality improvements include: -Seats Modules enhancement to reduce Key Off Load.
SSM 519032023-10-04. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 Ford and Lincoln vehicles may exhibit DTCs U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. DTC U2100 may set when the module has not been properly configured after replacement. DTC U3002 may set when the module has been configured with the incorrect VIN. To correct this condition, verify that the module storing the DTC has been installed following the applicable Workshop Manual (WSM) Removal and Installation procedure. If the DTC is still stored, download and run the Vehicle Identification Number (VIN) Write application found under Toolbox, Multi-Module tab in the Ford Diagnosis and Repair System (FDRS).
SSM 518382023-09-04. Service bulletin. ELECTRICAL SYSTEM. In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
SSM 518992023-09-04. Service bulletin. ELECTRICAL SYSTEM. Some 2022-2023 Expedition/Navigator vehicles may exhibit intermittent no crank/no start concern. The concern may no longer be present after a battery reset. This may be due to the body control module (BCM) software. To correct the condition, reprogram the BCM using the latest version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 518602023-09-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; VISIBILITY:REARVIEW MIRRORS/DEVICES. Some 2022-2023 Navigator vehicles equipped with auto fold exterior mirrors may exhibit an intermittent condition with the mirrors not opening completely during vehicle start up. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 518592023-09-02. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES; ELECTRICAL SYSTEM:SOFTWARE. Some 2022-2023 Navigator vehicles may exhibit one or both of the power fold mirrors not fully opening when starting the vehicle. This may be due to drivers door module (DDM) and passenger door module (PDM) software. To correct this condition, reprogram the DDM and PDM using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use casual part 14B291 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 518272023-08-14. Service bulletin. ELECTRICAL SYSTEM:IGNITION; UNKNOWN OR OTHER; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Some 2022-2023 F-150 and 2023 Expedition/Navigator vehicles built on or after 01-Oct-2022 equipped with a 3.5L GTDI engine may exhibit reduced engine power on startup and an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2101 stored in the powertrain control module (PCM). This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers they can remove this condition and continue to drive the vehicle by turning off the vehicle and leaving the vehicle in Key OFF, Engine OFF for at least 30 seconds, then restarting the engine. Engineering is working on a solution that is expected in October 2023. Monitor OASIS for additional information and schedule service appointments once the repair becomes available.
SSM 517892023-07-18. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STRUCTURE:BODY:HATCHBACK/LIFTGATE. Some 2022-2023 Expedition/Navigator vehicles built on or before 13-May-2023 may exhibit the power liftgate not fully opening when the vehicle is locked. This may be due to rear gate trunk module (RGTM) software. To correct this condition, reprogram the RGTM using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use casual part 14b291 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 517622023-07-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in September 2023. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in September 2023. Monitor OASIS for additional information.
SSM 517372023-06-30. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING. Some 2022-2023 Navigator vehicles may exhibit the power running boards defaulting to OFF after a key cycle. This condition does not affect vehicle durability and no additional diagnosis or service is recommended for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. The customer can temorarily reset to Auto by entering the Power Running board Setting in the center display screen - Settings > Power Running Board > Runing Board Mode > Auto. Replacement or reprogramming of the SYNC module (APIM) is not recommended for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 517142023-06-30. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. 2023 Navigator vehicles may exhibit the power running boards defaulting to OFF after a key cycle. This condition does not affect vehicle durability and no additional diagnosis or service is recommended for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. Replacement or reprogramming of the SYNC module (APIM) is not recommended for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 516012023-05-24. Service bulletin. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; TRAILER HITCHES. Some 2021-2023 F-150 and 2022-2023 F-Super Duty/Expedition/Navigator/Maverick vehicles equipped with an integrated trailer module (iTRM) may exhibit a trailer lamp fault message with various related diagnostic trouble codes (DTC). Most trailer emulator testers will not draw enough current to correctly diagnose these concerns. They may be used to diagnose basic functionality of the iTRM, however, some trailer emulator testers may cause false trailer lamp fault messages to appear. The customer's trailer should be used for diagnosis instead of a trailer emulator tester. Refer to Workshop Manual (WSM), Section 417-01 for normal diagnostics.
TSB 23-21222023-05-04. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 F-150/Mustang Mach-E and 2023 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability and/or BlueCruise/ActiveGlide inoperative and/or diagnostic trouble code (DTC) U2400:00 in the gateway module (GWM) and advanced driver assistance system (ADAS) modules with no other DTCs present. This may be due to an expired BlueCruise/ActiveGlide map file in the GWM and/or the customer's BlueCruise/ActiveGlide map subscription being expired. To correct the condition, follow the Service Procedure to update the GWM.
SSM 513062023-02-02. Service bulletin. ELECTRICAL SYSTEM. Some 2018-2023 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Inspect FPCM connector, applicable grounds (F-150 - G401, Expedition/Navigator - G403, Transit - G401, 2018-2019 Explorer G302, 2020-2022 Explorer/Aviator - G407) and confirm FPCM connector (F-150 - C4336, Expedition/Navigator - C433, Transit - C433, 2018-2019 Explorer - C3239, 2020-2022 Explorer/Aviator - C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.