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Service bulletins for the 2024 Kia Sorento

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

60 on file from NHTSA, as of 2026-10-19.

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By component

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Bulletins, newest first
TSB_ELE334_R12024-05-06. Service bulletin. ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRELESS POWER CHARGER OPERATION LOGIC IMPROVEMENT (SA563) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the wireless power charger (WPC) (also referred to as wireless phone charger) operation logic on certain 2024MY Sorento (MQ4a PE) vehicles produced from December 7, 2023 through February 20, 2024. The WPC controller can switch from 'standby mode' to 'active mode' potentially causing the 12V auxiliary battery to discharge while the vehicle is parked. If this occurs, the vehicle might not be able to be started.
SC298_OWNR2024-05-06. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY. VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC298) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to apply additional body seam sealer to prevent potential water intrusion into the blower motor in certain 2023-2024 MY Sorento vehicles. Kia dealers will also inspect and, if necessary, replace the blower motor.
OTA_ELE3342024-04-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. OVER-THE-AIR SOFTWARE UPDATE: WIRELESS PHONE CHARGER (SA563) - This Over-the-Air (OTA) software update is designed to update the wireless phone charger control logic of certain 2024 Sorento vehicles to help improve power usage.
TSB_ELE3342024-04-02. Service bulletin. ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRELESS POWER CHARGER OPERATION LOGIC IMPROVEMENT (SA563) - This bulletin provides information to improve the wireless power charger (WPC) (also referred to as wireless phone charger) operation logic on certain 2024MY Sorento (MQ4a PE) vehicles produced from December 7, 2023 through February 20, 2024. The WPC controller can switch from 'standby mode' to 'active mode' potentially causing the 12V auxiliary battery to discharge while the vehicle is parked. If this occurs, the vehicle might not be able to be started.
SC298_TSB2024-04-02. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY. TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: COWL WATER INTRUSION REPAIR (SC298) - This bulletin provides information to apply additional body seam sealer and also to inspect and, if necessary, replace the blower motor on certain 2023-2024MY Sorento (MQ4a) vehicles produced at Kia Georgia (KaGA)from October 25, 2023 through February 11, 2024. The HVAC (Heating, Ventilation, and Air Conditioning) system uses cooling and heating to help maintain a pleasant environment inside the vehicle. The blower motor controls the airflow for the HVAC system. Due to improper body seam sealer application at the HVAC fresh air intake, water may enter through the HVAC fresh air intake and onto the blower motor, potentially causing the blower motor to be noisy, operate more slowly, and eventually become inoperative. If this occurs, customers may experience reduced HVAC fan speed, noise and, in some cases, wet carpets.
SC298_QA2024-03-02. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC298) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC298.
SC298_DPSM2024-03-02. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC298) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign on certain 2023-2024 Sorento vehicles manufactured from October 25, 2023 through February 11, 2024 to apply additional body seam sealer to prevent potential water intrusion into the blower motor. Kia dealers will also inspect and, if necessary, replace the blower motor.
SC298_DP2024-03-02. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC298) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign on certain 2023-2024 Sorento vehicles manufactured from October 25, 2023 through February 11, 2024 to apply additional body seam sealer to prevent potential water intrusion into the blower motor. Kia dealers will also inspect and, if necessary, replace the blower motor.
TSB_ELE303_R22024-03-02. Service bulletin. ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
TSB_ENG2472023-08-03. Service bulletin. ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE. TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters. Note that a “Web Based” KDS IUMPR Data Collection procedure is outlined.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.