Service bulletin TSB_ELE303_R2
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10250517 |
| Published by NHTSA | 2024-03-02 |
| Manufacturer's number | TSB_ELE303_R2 |
| Manufacturer's date | 2024-02-09 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| KIA CADENZA | 2020 |
|---|---|
| KIA CADENZA | 2021 |
| KIA CARNIVAL | 2021 |
| KIA CARNIVAL | 2022, 2023, 2024 |
| KIA EV6 | 2022, 2023, 2024 |
| KIA EV9 | 2024 |
| KIA FORTE | 2020, 2021, 2022, 2023, 2024 |
| KIA K5 | 2021, 2022, 2023, 2024 |
| KIA K900 | 2020 |
| KIA K900 | 2021 |
| KIA NIRO | 2020, 2021, 2022, 2023, 2024 |
| KIA NIRO EV | 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| KIA NIRO PHEV | 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| KIA OPTIMA | 2020 |
| KIA OPTIMA HYBRID | 2020 (the catalog's model; the bulletin names a series or trim of it) |
| KIA OPTIMA PHEV | 2020 (the catalog's model; the bulletin names a series or trim of it) |
| KIA RIO | 2020, 2021, 2022, 2023 |
| KIA SEDONA | 2020, 2021 |
| KIA SELTOS | 2021, 2022, 2023, 2024 |
| KIA SORENTO | 2020, 2021, 2022, 2023, 2024 |
| KIA SORENTO HYBRID | 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| KIA SORENTO PHEV | 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| KIA SOUL | 2020, 2021, 2022, 2023, 2024 |
| KIA SOUL EV | 2020 (the catalog's model; the bulletin names a series or trim of it) |
| KIA SPORTAGE | 2020, 2021, 2022, 2023, 2024 |
| KIA SPORTAGE HYBRID | 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| KIA SPORTAGE PHEV | 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| KIA STINGER | 2020, 2021, 2022, 2023 |
| KIA TELLURIDE | 2020, 2021, 2022, 2023, 2024 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2026327 | 2026-07-03. Electrical |
|---|---|
| 26V431000 | 2026-07-02. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 25V874000 | 2025-12-17. TRAILER HITCHES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 25V649000 | 2025-09-25. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS |
| 25V024000 | 2025-01-17. SEATS; ELECTRICAL SYSTEM:WIRING |
| 25V006000 | 2025-01-13. ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING:HEADLIGHTS |
| 24V867000 | 2024-11-18. ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| 24V757000 | 2024-10-10. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 2024323 | 2024-06-06. Electrical |
| 24V358000 | 2024-05-21. ELECTRICAL SYSTEM:PROPULSION SYSTEM:SHOCK PROTECTION |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| WTY046_REIMB | 2026-10-01. Warranty extension. WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY046) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the Warranty Extension Campaign program launch. |
|---|---|
| WTY046_QA | 2026-09-30. Warranty extension. WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY046) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY046. |
| WTY046_OWNR | 2026-09-30. Warranty extension. WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY046) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning (HVAC) blower motor in certain 2022 MY Stinger vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. |
| WTY046_DPSM | 2026-09-30. Warranty extension. WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY046) - This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning (HVAC) blower motor in certain 2022 MY Stinger vehicles, manufactured from January 6, 2021 through December 24,2021, from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. |
| WTY046_DP | 2026-09-30. Warranty extension. WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY046) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning (HVAC) blower motor in certain 2022 MY Stinger vehicles, manufactured from January 6, 2021 through December 24, 2021, from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. |
| TSB_ELE328_R1 | 2026-09-30. Service bulletin. TECHNICAL SERVICE BULLETIN: CLUSTER SOFTWARE LOGIC IMPROVEMENT FOR LOWER THAN ACTUAL FUEL LEVEL INDICATION - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the software on the instrument cluster ‘CLU’ on some 2023-2025MY Telluride (ON) vehicles equipped with a 12.3” in. TFT display, produced from August 31, 2022 through December 17, 2025, which may intermittently show a lower fuel level than what is actually remaining in the vehicle upon starting the engine after refueling. |
| SC370_REIMB | 2026-09-30. Service campaign. VOLUNTARY SERVICE CAMPAIGN: REIMBURSEMENT FORM (SC370) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the Voluntary Service Campaign program launch. |
| SC370_QA | 2026-09-30. Service campaign. VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC370) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC370. |
| SC370_OWNR | 2026-09-30. Service campaign. VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC370) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to relocate and install an improved blower motor 50-ampere fuse, with an increased terminal width, within the front wiring harness fuse box assembly in certain 2022 MY Stinger vehicles that were originally sold in or are currently registered in one of the 7 high-heat states (AZ, FL, HI, LA, MS, NV, and TX) to improve blower motor performance. |
| SC370_DPSM | 2026-09-30. Service campaign. VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC370) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign on certain 2022 MY Stinger vehicles, manufactured from February 22, 2021 through July 21, 2021, that were originally sold in or are currently registered in one of the 7 high-heat states (AZ, FL, HI, LA, MS, NV, and TX) to improve blower motor performance. |