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Service bulletins for the 2025 Kia Carnival

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

56 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
OTA_ELE413_NOTES_R22026-06-18. Over-the-air update. ELECTRICAL SYSTEM. RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 2) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, EV9, K5 and Sorento vehicles. This update is designed to improve the vehicle’s network communication performance.
TSB_ELE4222026-06-03. Service bulletin. ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).
OTA_ELE413_NOTES_R12026-05-01. Over-the-air update. ELECTRICAL SYSTEM. RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 1) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, 2025 - 2026MY K5 and 2025 - 2026MY Sorento vehicles. This update is designed to improve the vehicle’s network communication performance.
TSB_ELE4172026-05-01. Service bulletin. ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.
TSB_ELE4132026-03-31. Service bulletin. ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: DCU COMMUNICATION LOGIC IMPROVEMENT - This bulletin provides the procedure to upgrade the Data Connectivity Unit (DCU) system software on some 2025–2026MY vehicles listed in the table below. Kia has identified that Connected Car Services (CCS) functionality may intermittently fail due to temporary DCU communication issues. This condition can impact convenience and connectivity features by causing the Remote Start and Remote Climate functions to become inoperative, prevent vehicle status updates in the Kia Access app, and interrupt connected navigation routing services.
PS8072026-03-12. Service bulletin. ELECTRICAL SYSTEM. PITSTOP: TECHNICAL OPERATIONS: CCU FUSE OPEN AFTER WIRING HARNESS REPLACEMENT - This Pitstop provides information regarding a condition on 2022-2026MY Carnival (KA4 and KA4 HEV) vehicles in which the CCU 10A fuse may open and multiple warning lights may illuminate after replacement of the front dash wiring harness.
PS7982026-01-16. Other. ELECTRICAL SYSTEM. PITSTOP: TECHNICAL OPERATIONS: CCRC WITH DTC B281600 (PS798) - This Pitstop provides information regarding DTC B281600 stored on some 2025 - 2026MY Carnival (KA4, KA4 HEV) vehicles equipped with Connected Car Rear Cockpit ‘ccRC’ rear seat entertainment screens. When performing a diagnostic scan using the Kia Diagnostic System ‘KDS’, DTC B281600 can become stored but does not cause any concerns with functionality of the ccRC system. DTC B281600 does not trigger any warning lights and does not indicate any hardware malfunction within the ccRC system and does not perform any meaningful diagnostic function. No further diagnosis, Techline case and/or repairs are necessary for DTC B281600 unless there is an active customer complaint of the ccRC system. This issue is expected to be resolved through a future ccRC Over-The-Air ‘OTA’ update.
PSD_REMINDER_1032025-12-24. Other. STRUCTURE:BODY; ELECTRICAL SYSTEM. IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2 FLIGHT 103) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop and reversal feature in the Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.
SC352_OWNR2025-12-02. Service campaign. ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC352) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2025-2026 MY Carnival Hybrid (HEV) vehicles to update the Heating, Ventilation, and Air Conditioning (HVAC) control software to prevent excessive discharging of the 12V battery by the Positive Temperature Coefficient (PTC) heater under certain operating conditions.
SC352_DP2025-12-01. Service campaign. ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC352) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign on certain 2025-2026 MY Carnival Hybrid (HEV) vehicles manufactured from May 16, 2024 through September 8, 2025 to update the Heating, Ventilation, and Air Conditioning (HVAC) control software to prevent excessive discharging of the 12V battery by the Positive Temperature Coefficient (PTC) heater under certain operating conditions.
SC352_DPSM2025-12-01. Service campaign. ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC352) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign on certain 2025-2026 MY Carnival Hybrid (HEV) vehicles manufactured from May 16, 2024 through September 8, 2025 to update the Heating, Ventilation, and Air Conditioning (HVAC) control software to prevent excessive discharging of the 12V battery by the Positive Temperature Coefficient (PTC) heater under certain operating conditions.
SC352_QA2025-12-01. Service campaign. ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC352) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC352.
SC352_TSB2025-12-01. Service bulletin. ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: HVAC SOFTWARE UPGRADE FOR PTC OPERATION LOGIC IMPROVEMENT (SC352) - This bulletin provides information to upgrade the Heating, Ventilation, and Air Conditioning (HVAC) control software on certain 2025-2026MY Carnival HEV (KA4 HEV) vehicles produced from May 16, 2024 through September 8, 2025, to prevent excessive discharging of the 12V battery by the Positive Temperature Coefficient (PTC) heater under certain operating conditions. When the engine is below operating temperature, the PTC heater is used to provide additional heat to the cabin. In very cold environments and under high electrical load, the PTC heater in the subject vehicles may discharge the 12V battery faster than it can charge. If the 12V battery becomes excessively discharged, the vehicle may enter Limp Home Mode with speed temporarily limited to a maximum of 31mph until the vehicle reaches normal operating temperature. There are no warning lamps or warning messages associated with this condition.
TSB_ELE4032025-12-01. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY/WIPER. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: A/C COMPRESSOR REPLACEMENT (SA632) - This bulletin provides information to address air conditioning performance issues reported on certain 2025- 2026 model year Carnival (KA4) vehicles produced between December 1, 2024, and June 12, 2025. Customers may experience intermittent cooling or insufficient cooling at low blower speeds. The cause may be excessive clearance between the compressor piston and cylinder, which reduces refrigerant compression and results in inconsistent or weak cooling performance.
PSD_REMINDER2_1022025-10-08. Other. ELECTRICAL SYSTEM; STRUCTURE:BODY. IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2 FLIGHT 102) - This document is the owner notification advising Kia's ongoing commitment to providing Kia Carnival vehicle owners with a superior ownership experience. This is reminder about the proper use of the power sliding door and its automatic stop and reversal feature in your Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.
PSD_REMINDER22025-07-31. Other. STRUCTURE:BODY; ELECTRICAL SYSTEM. IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2) - This document is the owner notification advising Kia's ongoing to providing you with a superior ownership experience, we’d like to remind you about the proper use of the power sliding door and its automatic stop and reversal feature in your Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.
TSB_ELE3862025-07-01. Service bulletin. ELECTRICAL SYSTEM; ENGINE. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MCU DTC LOGIC IMPROVEMENT (SA617) - This bulletin provides information to upgrade the Motor Control Unit ‘MCU’ system software on certain 2025MY Carnival HEV (KA4 HEV) vehicles produced from June 27, 2024, through March 19, 2025. The affected vehicles may exhibit an intermittent Malfunction Indicator Lamp ‘MIL’ illuminated on the instrument cluster with DTC P0C7300. The DTC is caused by a software logic error within the Integrated Thermal Management Module ‘ITM’, which controls the coolant flow rate according to the coolant temperature.
OTA_SA6172025-06-19. Over-the-air update. ELECTRICAL SYSTEM; ENGINE. RELEASE NOTES: OVER-THE-AIR: SERVICE ACTION SOFTWARE UPDATE FOR ELECTRIC WATER PUMP (SA617) - This Over-the-Air (OTA) software update is designed to update the Motor Control Unit (MCU) logic of certain 2025 Carnival vehicles. This update is designed to improve the control logic of the Electric Water Pump to reduce the unintended display of warning lights.
TSB_ELE341_R42025-03-08. Service bulletin. ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: COMBINATION TSB/SERVICE ACTION: CCNC – DEALER MODE, FACTORY & NETWORK RESET (SA613) - This bulletin has been revised as a Combination TSB/SA and includes additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.
TSB_ELE3662025-02-05. Service bulletin. ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DRIVE MODE BUTTON COVER REPLACEMENT (SA597) - This bulletin provides the procedure to replace the ‘Drive Mode’ button cover on certain 2025MY Carnival HEV (KA4 HEV) vehicles produced from August 23, 2024 through October 19, 2023, which may exhibit a stuck or “sticky” ‘Drive Mode’ button operation. Due to variations in ambient temperature, the ‘Drive Mode’ button cover material may expand or contract, preventing the button from returning to the default position.
TSB_ELE368_R12025-01-30. Service bulletin. ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT ACTIVATION FAILURE (SA600) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function and perform a ‘Reset Network’ on certain 2025MY Multiple Model vehicles listed on page 7 equipped with a Connected Car Navigation Cockpit (ccNC) head unit to address customer concerns related to activation of Kia Connect due to missing modem data caused by a data transmission error.
TSB_ELE3682025-01-23. Service bulletin. ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT ACTIVATION FAILURE (SA600) - This bulletin provides information to access the ‘Dealer Mode’ function and perform a ‘Reset Network’ on certain 2025MY Multiple Model vehicles listed on page 7 equipped with a Connected Car Navigation Cockpit (ccNC) head unit to address customer concerns related to activation of Kia Connect due to missing modem data caused by a data transmission error.
OTA_SA5932024-11-21. Over-the-air update. ELECTRICAL SYSTEM. OVER-THE-AIR: SOFTWARE UPDATE FOR CENTRAL COMMUNICATION UNIT (SA593) - This Over-the-Air (OTA) software update is designed to update the Central Communication Unit (CCU) logic of certain 2025 Carnival vehicles. This update is designed to help reduce auxiliary battery power consumption while the vehicle is turned off.
TSB_ELE3602024-11-20. Service bulletin. ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CCU LOGIC IMPROVEMENT (SA593) - This bulletin provides the procedure to update the software logic of the Central Communication Unit (CCU) system on certain 2025MY Carnival (KA4) vehicles produced from April 15, 2024 through August 26, 2024 and Carnival HEV (KA4 HEV) vehicles produced from July 8, 2024 to September 23, 2024. The affected vehicles may experience a ‘dark current” draw from the 12V battery while the vehicle is parked, potentially resulting in low battery voltage and no-start condition.
TSB_ELE341_R32024-10-23. Service bulletin. ELECTRICAL SYSTEM. TECHNICAL SERVICE BULLETIN: CCNC – DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.