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Service bulletins for the 2020 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

535 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
S20080000942020-08-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Uconnect Market Place APP Fatal Error Message
S20080001002020-08-24. Service bulletin. EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:SERVICE CONNECTION; ELECTRICAL SYSTEM. Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification
S20080000102020-08-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
90042792020-08-24. Service bulletin. EQUIPMENT:OTHER:LABELS. Exterior Emblems/Badging For exterior emblems/badges that appear to be loose, crooked, or missing, please document the VIN and provide the following information: 1.) Take image of customer concern 2.) Email images of concerns to FCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
S20080000112020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL. Customer Cannot Change Cluster Display Unit Settings
S20080000892020-07-27. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
S20080000022020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Speaker Makes Crackle Popping Noise
S19080001742020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL. Radio Screen Black At Vehicle Startup After A Sleep Cycle
S20080000832020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL. Clusters Distance To Turn Value Do Not Match The Radio Head Unit Value
S20080000772020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. VP2R Radio Clock Not Keeping Time
S19090000022020-06-22. Service bulletin. EQUIPMENT; ENGINE. Customer complaint may include an overfilled engine crankcase after an oil change.
S20080000732020-06-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
S20080000552020-06-22. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. Battery Vent Tube Does Not Align With Some New Battery Installations
S19080001742020-06-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Screen Black At Vehicle Startup After A Sleep Cycle
S20230000262020-06-22. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT:ELECTRICAL. Liftgate Will Not Power Close Liftgate Ajar Light Will Be On. Liftgate Will Not Power Open.
90042582020-06-22. Service bulletin. SERVICE BRAKES; EQUIPMENT. SENSOR, Park Assist For diagnostic issues relating to any of the following Park Assist error conditions: ·SERVICE PARK TRONICS ON CLUSTER ·VEHICLE WITH FAULT B1297-12-PTS SENSOR. ·CUSTOMER STATES PARK ASSIST NOT WORKING WITH SENSOR INOP The Product Development team requests that photos be taken of any suspected failed sensors before any repair to the sensor is started on the vehicle. Also, please email a copy of the VSR and sensor photos to the following FCA engineers: FCA Redacted Content We will review the scan report and photos, and let you know the next steps as soon as we can. If no response in 15 minutes, proceed with repair.
23-015-202020-05-26. Service bulletin. STRUCTURE; EQUIPMENT. Disinfectant Solution Recommended for COVID-19
08-049-202020-05-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
S20080000602020-05-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. Radio Issues With iPhone 11
S20080000592020-05-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. Error Code 20 Message On the Radio Screen
S20080000312020-05-26. Service bulletin. EQUIPMENT. Low Charging Voltage Displayed On Cluster
90042132020-05-26. Service bulletin. EQUIPMENT:ELECTRICAL. HEADLAMP After performing the headlamp condensation clearing service procedure, If the headlamp is being replaced for Moisture / Condensation issue, please e-mail pictures of the Moisture / Condensation issue to FCA Redacted Content
S19080002082020-05-26. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Satellite Radio Inoperative Radio Has Code B156B-13.
S19080002082020-05-18. Service bulletin. EQUIPMENT. Satellite Radio Inoperative Radio Has Code B156B-13.
08-037-202020-04-27. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.