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Service bulletins for the 2016 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

408 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
08-046-172022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. HVAC temperature out of sync with radio display (KL vehicles). Improvements:Adds Apple Siri Eyes Free capability for iPhone owners. Add the ability to drag and drop icons into the menu bar. Enhanced Voice Recognition (VR) performance. Media devices, phone pairing, and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (Yelp®, Pandora®, Aha®, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature. Satellite radio reception improvements.
05064358A2022-09-15. Service bulletin. EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
68240156A2022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Frequency Module.
Z5091195A2022-08-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
23-014-162022-08-22. Service bulletin. EQUIPMENT; STRUCTURE. Incorrect Jeep Emblem On Liftgate This bulletin involves inspecting and if necessary, replacing the affected Jeep emblem on the liftgate. The vehicle may have the incorrect Jeep emblem installed on the vehicle. The liftgate may have a chrome emblem instead of high gloss black emblem.
05064358A2022-08-22. Service bulletin. EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
08-028-172022-08-08. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
5LC23DX9A2022-07-05. Service bulletin. EQUIPMENT. Load Floor Handle.
23-014-162022-04-04. Service bulletin. EQUIPMENT. The vehicle may have the incorrect Jeep emblem installed on the vehicle. The liftgate may have a chrome emblem instead of high gloss black emblem.
S21230000102021-03-15. Service bulletin. ELECTRICAL SYSTEM:WIRING; EQUIPMENT. Vehicle Sway While Being Flat Towed Behind A RV
S1708000055 Rev.2021-03-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop
23-018-20 REV. E2021-03-01. Service bulletin. SEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.
23-018-20 REV. D2020-12-28. Service bulletin. EQUIPMENT; SEATS. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
S1625000005 Rev.2020-12-28. Service bulletin. EQUIPMENT; FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. (Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
S2025000001 Rev.2020-12-28. Service bulletin. EXTERIOR LIGHTING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT. (Rev. B) Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
S1908000028 Rev.2020-12-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. (Rev. A) Power Inverter Load Ratings
23-018-20 REV. D2020-12-21. Service bulletin. SEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
699212020-12-21. Service bulletin. SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT; EQUIPMENT ADAPTIVE/MOBILITY; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; EQUIPMENT. Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
08-092-202020-11-30. Service bulletin. STEERING; EQUIPMENT; POWER TRAIN. Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
68253994A$2020-10-26. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN; ELECTRICAL SYSTEM; EQUIPMENT. Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ Ayed Hadaad CELL (248) 941-8707~ Patrick Walster CELL (248) 890-3561~ Issue 1:~ 2016 WK - Auto Stop/Start complaints affecting Integrated Center Stacks (ICS)~ Chrysler engineering is requesting to review in-person a 2016 WK before it is disturbed with the above-mentioned complaint (anywhere in SouthEast Michigan).~ The issue in question is Auto Stop/Start disable ? PCM - Switch Correlation Fault Code B23C3~ We need the vehicle to remain undisturbed so that the team can perform progressive disassembly and determine if there is an impact of the ICS to I/P mounting on this issue.~ Issue 2:~ On a 2016MY WK (Grand Cherokee) and WD (Durango), the Integrated Center Stack (ICS) may experience a lock-up condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~
68225378A$2020-10-26. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. 3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the engine. The tool will be replaced with the engine block plug from the engine being removed. The engine will not turn over with this tool installed.~
23-018-20 REV. C2020-09-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; SEATS. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
S20080001002020-08-24. Service bulletin. EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:SERVICE CONNECTION; ELECTRICAL SYSTEM. Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification
90037042020-08-24. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; POWER TRAIN. Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
18-049-202020-06-22. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT; SERVICE BRAKES, HYDRAULIC; ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set:P06EF - Engine Restart Performance(3.0L and 3.6L Only). P0556 - Brake Booster Pressure Sensor Circuit Performance. P040B - Exhaust Gas Recirculation Temperature Sensor 1 Circuit Performance(3.6L Only). U1424 - Implausible Engine Torque Signal Received(2017 MY Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open(3.6L Only). P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation(3.0L and 3.6L Only). The following DTCs have been changed from a one trip fault to a two trip fault for(3.0L and 3.6L Only):P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. In addition, customers may experience one or more of the following conditions:A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light(3.6L Only). Other enhancements included in this update:Improvements to vehicle drivability during a cam or crank sensor MIL condition(2017 MY Only). Improved knock sensor performance.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.