Service bulletins for the 2020 Jeep Compass
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
408 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Equipment and accessories are shown. Show all
| 08-080-21 | 2021-06-28. Service bulletin. EQUIPMENT; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; EQUIPMENT:ELECTRICAL. UGG and UGM Connectivity Activation This bulletin involves updating the radio software level to 23.02.64.12. Customers may experience the following: Full Connectivity feature is missing. |
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| S2108000127 Rev. | 2021-06-28. Service bulletin. EQUIPMENT. Radio Reboot Continually |
| S2108000130 | 2021-06-28. Service bulletin. EQUIPMENT. Bubbles Or Delamination On The Radio Display |
| S2108000127 | 2021-06-28. Service bulletin. EQUIPMENT. Radio Reboot Continually |
| S2108000119 | 2021-06-28. Service bulletin. EQUIPMENT. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected |
| S2108000120 | 2021-06-28. Service bulletin. EQUIPMENT. Radio Volume Uncontrollable Or Changing On Its Own |
| S2108000098 Rev. | 2021-06-28. Service bulletin. EQUIPMENT. Radio Screen Freeze, Blank Screen And Reset |
| S2108000098 | 2021-05-24. Service bulletin. EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. Radio Screen Freeze, Blank Screen And Reset |
| S2108000093 | 2021-05-24. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT. Apple CarPlay Does Not Work Or Not Connecting |
| 08-044-21 | 2021-04-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Body Control Module (BCM) Reconfigure for Service Interval Counter This bulletin involves reconfiguring the BCM for the service counter in the Instrument Panel Cluster (IPC). Customers may notice that the owners manual information shows a different service interval than what the vehicle shows when the message appears on the IPC:(Russia vehicles)Service maintenance interval counter starts at 15,000 km (9320 miles) but states 12,000 km (7456 miles) in the owner's manual service documentation. (Middle East vehicles)Service maintenance interval counters starts at 15,000 km (9320 miles) but states 10,000 km (6213 miles) in the owner's manual service documentation. |
| S2108000080 | 2021-04-26. Service bulletin. EQUIPMENT. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out |
| S2108000059 | 2021-03-15. Service bulletin. EQUIPMENT. RKE Fobik Cannot Be Linked To Memory |
| S2108000045 | 2021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL. Favorite Song On-Air Alert List Empty |
| 23-003-20 REV. A | 2021-03-01. Service bulletin. SEATS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Driver Side Seat Trim Panel Replacement This bulletin involves inspecting and if necessary replacing the driver?s side seat trim panel. The customer may describe that the driver's side seat trim is loose or broken for their power seat switch. |
| 08-068-20 REV. C | 2021-03-01. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. UGQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs one or two USB flash drive(s) to update the radio software level to 39.2.It is critical that every step of the bulletin is reviewed and performed properly. If any steps are missed the radio can be damaged and may need to be replaced. Customers may comment on one or more of the following:If the language is set in Spanish, and the customer tries to search for an address with Voice Recognition (VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Indicator, the ?Current? meter will display the incorrect amperage readings.The battery current indicator will display the incorrect value, it will show the number 65536, stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform (CVP) portal, nor any valid vehicle, will be detected in Eco drive section. No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable. Disabled Carplay® for rear facing second row USB ports (2018). Radio may reset, turn itself off and then back on again (2018). Radio display screen lock up (2018). Park assist chime will continue to chime after the vehicle is turned off (2018). Radio will display the incorrect speed limit in kph when approaching a road speed camera (2018). After a key cycle, the radio language may change to Italian (2018). |
| S2008000031 Rev. | 2021-02-16. Service bulletin. EQUIPMENT. Low Charging Voltage Displayed On Cluster |
| 08-068-20 REV. B | 2020-12-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; STEERING; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2. Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations. VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom, the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings. The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly in the full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform (CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience one or more of the following: No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts (audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable. |
| 9004319 | 2020-12-28. Service bulletin. EQUIPMENT; SEATS:BARRIERS. SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take photos of the condition and/or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair. |
| 08-068-20 REV. B | 2020-12-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2. Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition(VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this symptom,the radio SW has to be at QR39.2 and the Nav map SW version has to be at 19Q2. In the Uconnect App, under Live>Jeep Skills>Customer will see ?Current? meter which is displaying incorrect amperage readings.The battery current indicator indicates an incorrect value, it is showing the number 65536 stating that it is exactly inthe full range scale. The list of previous trips on both mobile app and Connected Vehicle Platform(CVP) portal, nor any valid vehicle, will be detected in Eco drive section. After software update 28.31 was performed, the radio may experience oneor more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts(audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio display are grayed out and are inoperable. |
| S2008000172 | 2020-12-21. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Screen Flickering When Using Apple CarPlay Or Android Auto. |
| S2008000170 | 2020-12-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Apple CarPlay Malfunctioning Or Does Not start, Radio Stuck When An IPhone Is Connected Via Cable |
| 9004319 | 2020-12-21. Service bulletin. SEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take photos of the condition and/or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair. |
| 05-001-20 | 2020-11-30. Service bulletin. EQUIPMENT; SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR; WHEELS; ELECTRICAL SYSTEM. Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs).B1 vehicles may have the following DTCs:C0031-01 - Left front speed sensor - General electrical failure. C0031-29 - Left front speed sensor - Invalid signal. C0034-01 - Right front speed sensor - General electrical failure. C0034-29 - Right front speed sensor - Invalid signal. C0037-01 - Left rear speed sensor - General electrical failure. C0037-29 - Left rear speed sensor - Invalid signal. C003A-01 - Right rear speed sensor - General electrical failure. C003A-29 - Right rear speed sensor - Invalid signal. M1 vehicles may have the following DTCs:C0031-1D - Left Front Wheel Speed Sensor-Circuit Current Out of Range. C0034-1D - Right Front Wheel Speed Sensor-Circuit Current Out of Range. C0037-1D - Left Rear Wheel Speed Sensor-Circuit Current Out of Range. C003A-1D - Right Rear Wheel Speed Sensor-Circuit Current Out of Range. C0031-62 - Left Front Wheel Speed Sensor-Signal Compare Failure. C0034-62 - Right Front Wheel Speed Sensor-Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor-Signal Compare Failure. C003A-62 - Right Rear Wheel Speed Sensor-Signal Compare Failure. C0031-2F - Left Front Wheel Speed Sensor-Signal Erratic. C0034-2F - Right Front Wheel Speed Sensor-Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor-Signal Erratic. C003A-2F - Right Rear Wheel Speed Sensor-Signal Erratic. |
| 08-068-20 REV. A | 2020-10-26. Service bulletin. EQUIPMENT. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 34.21. Customers may comment on one or more of the following: The list of previous trips on both mobile app and Connected Vehicle Platform(CVP) portal, nor any valid vehicle, will be detected in Ecodrive section. After software update 28.31 was performed, the radio may experience oneor more of the following:No audio from any media source and from navigation prompts. No audio as well from cell or initial message prompts (audio chimes will continue to function along with the touchscreen beeps). The volume may be inoperable at times. The heated steering wheel and heated seat buttons on radio displayare grayed out and are inoperable. |
| S2008000141 | 2020-10-26. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Navigation Shows Incorrect Location |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.