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Service bulletins for the 2020 Jeep Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

388 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
S2108000098 Rev.2021-06-28. Service bulletin. EQUIPMENT. Radio Screen Freeze, Blank Screen And Reset
S1809000007 Rev.2021-06-28. Service bulletin. ENGINE AND ENGINE COOLING. Customer Complaint May Include Engine Oil Leak Or Consumption
08-070-212021-05-24. Service bulletin. ELECTRICAL SYSTEM. ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2. If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then back on again. Park assist chime will continue to chime after the vehicle is turn off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. In addition the following enhancements are included:Voice Recognition (VR) and Bluetooth® improvements. Improvements for Off-road pages.
08-060-212021-05-24. Service bulletin. EXTERIOR LIGHTING:TAIL LIGHTS. Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate that a new procedure for rear tail lamp condensation clearing that is now available in the service information.
S21080000982021-05-24. Service bulletin. EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. Radio Screen Freeze, Blank Screen And Reset
S1708000118 Rev.2021-05-24. Service bulletin. EQUIPMENT:ELECTRICAL. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
S1908000107 Rev.2021-05-24. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
S2008000113 Rev.2021-05-24. Service bulletin. POWER TRAIN. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
S21080000932021-05-24. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT. Apple CarPlay Does Not Work Or Not Connecting
08-033-212021-04-26. Service bulletin. EQUIPMENT. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. The radio may need up tothree USB flash drivesto get the software level to 39.5 Customers may experience one or more of the following:No option to enable or disable the heated seat or steering wheel. Destination information will not clear. Voice Recognition (VR) stays in French while the language is set to English. Radio may reset after Bluetooth® phone receives two text messages one after another. False message displayed ?turn vehicle to run? or ? key on to access menu? when the ignition is already in the run position. Jeep off road page is missing. Latitude and Longitude values on the Jeep off road page is missing. Russian language missing. In addition, the following enhancement are included in this update:Add auto park brake functionality to the control setting in the radio.
S1809000007 Rev.2021-04-26. Service bulletin. ENGINE AND ENGINE COOLING. Customer complaint may include engine oil leak/consumption.
S21080000802021-04-26. Service bulletin. EQUIPMENT. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
90033572021-04-26. Service bulletin. ENGINE AND ENGINE COOLING. ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
18-021-212021-03-15. Service bulletin. POWER TRAIN. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC).P2610 - PCM Internal Engine Off Timer Performance. Customers may experience one or more of the following:An audible clunk after applying throttle from a coasting condition, predominantly in fifth and sixth gear while driving 48 - 72 kph (30 - 45 mph).Software was updated to better address this condition. A message on the instrument cluster stating ?Speed limiter ready? after the first press of the speed limiter button and the Active Vehicle Speed Limiter (AVSL) is inoperative(Equipped with NH2 Sales Code Only).Inform the customer after the software update that the proper operative will be when the customer presses the speed limiter button twice, a message on the instrument cluster stating ?Speed limiter ready? and the AVSL featurewill work correctly (Equipped with NH2 Sales Code Only).
S2108000002 Rev.2021-03-15. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. In Cold Temperatures The Customer May Complain Of An Intermittent No Crank, Cranks And Stalls, Stops Cranking Fails To Start
S2108000002 Rev.2021-03-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. In Cold Temperatures The Customer May Complain Of An Intermittent No Crank, Cranks And Stalls, Stops Cranking Fails To Start
S21080000452021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL. Favorite Song On-Air Alert List Empty
90043522021-03-15. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. RELAY, Micro **This applies to the 2020 KL and 2021 KL Only!!** Owner reports in colder temperatures the vehicle may exhibit a No Start or and/or a Start and Stall fail to Start condition. Vehicle will start normally when PDC or vehicle is warmed up. This symptom may also be accompanied by DTC P1279 -STARTER CONTROL CIRCUIT 2 OPEN. Refer to SOL Publication S2108000002 REV B to ensure it is applicable to the vehicle prior to moving forward. For SOL S2108000002 REV B, the Denso 68406797AA may not be available / may be on Backorder. In the event 68406797AA is on backorder, another validated Denso relay to use is 68244159AA. Quantities for this relay are limited, we kindly request to only order on an as needed basis until mid March 2021 so customer vehicles currently exhibiting this issue can be repaired. CAUTION: Denso relay part number 68244159AA can only be used in the Run/Start relay location. Premature relay failure will occur if used in other locations. Other locations require relays which can handle higher duty cycle requirements. Note: Only the Run/Start relay will require replacement for the issue identified in S2108000002 REV B. No other Song Chuan relays should be replaced for this condition.
23-026-20 REV. A2021-03-01. Service bulletin. WHEELS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. Rear Tires Rubbing On Splash Shields/Wheel Liners This bulletin involves inspecting for the wrong size tire and wheel assemblies and possibly replacing all five wheel assemblies, Tire Pressure Monitoring (TPM) sensors, flashing the Electronic Power Steering (EPS) and performinga Proxi alignment. Customers may experience the following condition: The rear 17 in. tires are rubbing on the wheel liners. This conditionis due to an incorrect 17 in. tire and wheel size, for the North Edition packages that require 18 in. tires and wheels.
S20230000472021-03-01. Service bulletin. STRUCTURE; VISIBILITY:WINDSHIELD. Water Leak From A Pillar / Windshield Area
08-015-212021-02-16. Service bulletin. ELECTRICAL SYSTEM. Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
23-003-212021-02-16. Service bulletin. WHEELS; SERVICE BRAKES; POWER TRAIN; STEERING. Rear Tires Rubbing On Splash Shields/Wheel Liners This bulletin involves inspecting for the wrong size tire and wheel assemblies and possibly replacing all five wheel assemblies, Tire Pressure Monitoring (TPM) sensors, flashing the Electronic Power Steering (EPS) and performing a Proxi alignment. Customers may experience the following condition: The rear 17 in. tires are rubbing on the wheel liners. This condition is due to an incorrect 17 in. tire and wheel size, for the North Edition packages that require 18 in. tires and wheels.
18-001-212021-02-16. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM; PARKING BRAKE. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC.P1614-00 - ECU Reset-Recovery Occurred(North America Only). Customers may experience a message on the instrument cluster stating "Speed Limiter Ready" after the first press of thespeed limiter button and the Active Vehicle Speed Limiter (AVSL) is inoperative(Sales Code NH2).Inform the customer after the software update that the proper operative will be when thecustomer presses the speed limiter button twice a message on the instrument cluster stating "Speed limiter ready" and the AVSL feature will workcorrectly(Sales Code NH2).
W43 Rev 1 Combo2021-02-16. Service bulletin. TIRES. Customer Satisfaction Notification W43 Tire Rub & Chrome Exhaust
S2108000002 Rev.2021-02-16. Service bulletin. ENGINE AND ENGINE COOLING. In Extremely Cold Temperatures The Customer May Complain Of An Intermittent No Crank, Cranks And Stalls, Stops Cranking Fails To Start

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.