Service bulletins for the 2014 Jeep Cherokee
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
563 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 02-001-14 REV. B | 2018-06-11. Service bulletin. STEERING. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up. |
|---|---|
| 08-064-14 | 2018-06-11. Service bulletin. EQUIPMENT. RJ4 Navigation Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Peru maps not available. When using navigation route guidance with Spanish language selected the customer will have English voice guidance presented when it should be in Spanish. |
| 21-020-14 | 2018-06-11. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Improved Transmission 5-3 Coast Down Shift Quality This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software.Vehicles that are being updated from TCM software p/n 682411$$AA, 682235$$AN or 682354$$AN ($$ are wild cards for any number) will not require the transmission Adaptation Learn Procedure as indicated in Service Bulletin 21-013-13. However, vehicles that are being updated from any other TCM software may require the transmission Adaptation Learn Procedure. Refer to Service Bulletin 21-013-13 for detailed procedures. Failure to perform the procedures outlined in Service Bulletin 21-013-13 on vehicles that were updated from any other TCM software besides p/n 682411$$AA, 682235$$AN or 682354$$AN may result in undesirable shift quality. Customers may indicate that they experience poor shift quality during a 5-3 coast down. |
| 08-054-14 | 2018-06-11. Service bulletin. EQUIPMENT. Flash: RM4 UCONNECT AM/FM/BT/NAV/Voice Navigating Resets When Driving This bulletin involves update the radio with new software. Customer may experience the navigation resets while driving. |
| 18-034-14 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit |
| 08-008-14 REV. B | 2018-06-11. Service bulletin. EQUIPMENT. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent. |
| 18-031-14 | 2018-06-11. Service bulletin. POWER TRAIN; ENGINE AND ENGINE COOLING. Flash: MIL Illumination P1239- Engine Oil Temperature Too Low. Includes Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P1239 - Engine Oil Temperature Too Low The following system improvements have also been included in this software release: ? Corrected a generic scan tool display issue regarding Mode 6 data accuracy |
| 02-001-14 REV. A | 2018-06-11. Service bulletin. SUSPENSION; STEERING. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up. |
| 09-005-14 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Replace Engine Drive Belt This bulletin involves replacing the engine serpentine belt. The engine drive belt may exhibit a noise. |
| 21-027-14 | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: MIL Illumination For P0733, P061B, P1DB8 This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration improvements are available. ? P0733 Gear 3 Shift Incorrect Ratio ? P061B Internal Control Module Torque Calculation Performance ? P1DB8 Due to erroneous DTC ? Improved downshift response in Adaptive Cruise Control (ACC) operation when there is a driver override. |
| 18-031-14 REV. A | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Flash: MIL Illumination P1239, P0298- Engine Oil Temperature Too Low Or High, P0300 Multiple Cylinder Misfire, Includes Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: P1239 - Engine Oil Temperature Too Low, set in cold ambient temperatures. P0298 - Engine Oil Temperature Too High, set in cold ambient temperatures. P0300 - Multiple Cylinder Misfire, may set at a 1-2 upshift above 6000 RPM. Possible rough idle when engaging Drive while in 4 LOW after a cold start .The following system improvements have also been included in this software release: Corrected a generic scan tool display issue regarding Mode 6 data accuracy. |
| 08-054-16 | 2018-06-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. · SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. · Navigation function may resets itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. · GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. · A false Pop-up message may appear Vehicle Phone Requires Service even though the vehicle?s phone works properly. · Back-up camera image may be unclear or jittery/stutters at times. · Enables Via Mobile software features when released to consumers (U.S. market only). · Able to adjust audio balance / fade settings during a VR session. · Correct condition where user could not exit screen off mode. · Mute button status was not being displayed correctly. · Presets where not shown correctly or were deleted. · Enhancements to POI. · ParkSense tone continuously on. · Enhancement to navigation routing. · Radio display may shows ?Please insert USB Stick?. · Enhancement made when video is display in radio when using PAL format video disks. · Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. · Navigation may not start or may lose position. · Rear camera may show a black screen for 3 seconds upon going to rev |
| 08-029-16 REV. A | 2018-06-04. Service bulletin. EQUIPMENT; STRUCTURE. Accessory Kit to Enhance Flat Tow Performance The customer may describe that their vehicle shakes or bounces while being flat towed. If the customer describes the symptom/condition listed above, a Mopar Accessory kit is available to improve flat tow towing behavior. Ensure that all instructions included in the kit (#K6862569), are followed during the install process. |
| 08-022-16 | 2018-06-04. Service bulletin. EQUIPMENT; STRUCTURE. Accessory Kit to Enhance Flat Tow Performance The customer may describe that their vehicle shakes or bounces while being flat towed. Only perform this repair procedure if the customer?s VIN is listed in VIP or your RRT VIN list. Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all engine systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. |
| 23-027-16 | 2018-05-21. Service bulletin. SEATS:MID/REAR ASSEMBLY. Rattle/Squeak From Lower Rear Seat This bulletin involves inspecting the rear seat track adjuster bar speed nut fasteners. The customer may describe a rattling/ticking noise from rear seat track(s)/seat track adjuster bar area. |
| 08-050-14 | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Flash: Instrument Panel Cluster Translation Update For Japan And South Korea This bulletin involves flashing the instrument cluster to repair incorrect characters appearing in the cluster display. The customer may experience Korean characters in the instrument cluster for a few seconds when the door is opened and when the engine is turned off. The wrong characters only appear for a few seconds then the cluster displays the correct characters. |
| 21-018-14 | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Transmission Shift and Diagnostic Enhancements This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. NOTE: Vehicles that are being updated from TCM software p/n 682235$$AN or 682354$$AN ($$ are wild cards for any number) will not require the transmission Adaptation Learn Procedure as indicated in Service Bulletin 21-013-13. However, vehicles that are being updated from any other TCM software may require the transmission Adaptation Learn Procedure. Refer to Service Bulletin 21-013-13 for detailed procedures. Failure to perform the procedures outlined in Service Bulletin 21-013-13 on vehicles that were updated from any other TCM software besides p/n 682235$$AN or 682354$$AN may result in undesirable shift quality. Diagnostic Trouble Code (DTC) robustness improvements are included in this software release. These improvements apply to the following DTC?s: ? P072F- Stuck in Gear 4 ? P076F- Gear 7 shift incorrect ratio ? P0810- Clutch position control error ? P1CC9- Unable to engage gear ? P0734- Gear 4 shift incorrect ratio ? P061B- Internal control module torque calculation performance NOTE: Diagnostic Trouble Code (DTC) robustness improvements were included in TCM software p/n 682235$$AN or 682354$$AN ($$ are wild cards for any number). Standard diagnostic trouble shooting procedures should be followed for any vehicle equipped with TCM software p/n 682235$$AN or 682354$$AN exhibiting any of the previous codes. Transmission shift improvements are included in this software release. These improvements apply to the following: ? Garage shifts (Park to Reverse or Drive). ? Coastdown shift quality. ? Shift quality. ? Throttle response and performance feel. ? Management and prevention of busy shifting. ? Lift foot/change mind shift quality. |
| 08-047-14 | 2018-05-21. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE. Flash: Crank No Start When Using Remote Start In Very Cold Temperatures This bulletin involves updating the software in the Body Control Module (BCM). The customer may experience when using the remote start in very cold weather, (-20 F -29 C) the vehicle will crank but will not start. The vehicle will only crank for a short time then stops. The BCM will see that the RPM is to low and will disengage the starter. The updated software will increase the time the BCM looks at the RPM and lower the RPM threshold from 400 to 300 RPM. |
| 08-036-14 | 2018-05-21. Service bulletin. EQUIPMENT. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Navigation display enhancement. ? Enables Via Mobile software features when released to consumers. ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Compass indicator turns off. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank. ? Compass direction may be incorrect. ? Vehicle's Icon changes on the navigation map. ? Loss of vehicle position on NAV map. ? ?Vehicle Phone Requires Service? message appears on 8.4? screen. ? Nav turn-by-turn enhancements. ? Nav map guidance enhancements. ? Nav text overlaps in detour menu. ? Nav map, vehicle location enhancements in areas with low GPS signals. ? Navigation shows vehicle in San |
| 08-033-14 | 2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA2 RJ2 Or RG2 Radio With B2204 ECU Configuration Mismatch - Not Configured After Proxi This bulletin involves updating the radio's software and performing a proxi alignment. The Technician may experience, when trying to add a sales code to the vehicle and then performing a BCM Proxi configuration, a DTC may set, DTC B2204-55 ECU Configuration Mismatch - Not Configured. |
| 02-001-14 | 2018-05-21. Service bulletin. STEERING. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel when the vehicle is stationary. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up. |
| 18-013-14 REV. A | 2018-05-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Flash: MIL Illumination P2251- O2 Sensor 1/1 Negative Current Control Circuit Open and/or P0031- O2 Sensor 1/1 Heater Circuit Low This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTC?s) have been set: P2251 - O2 Sensor 1/1 Negative Current Control Circuit Open P0031 - O2 Sensor 1/1 Heater Circuit Low |
| 08-026-14 | 2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: RK4 RM4 RL4 UCONNECT 8.4N AM/FM/BT/NAV This bulletin provides software to fix the following issues: Simplified Chinese handwriting recognition issue applicable to China CIP radio, (RK4) eCall message related battery drain issue applicable to China/Japan/S.Korea (RK4,RM4,RL4) Simplified Chinese handwriting recognition issue applicable to China CIP radio, (RK4) eCall message related battery drain issue applicable to China/Japan/S.Korea (RK4,RM4,RL4) |
| 08-021-14 REV. A | 2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RG3 RG4 RJ3 RJ4 RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when ignition is cycled. ? Volume adjustment for navigation prompts, for phone call. ? Incorrect rear to center fade displayed at start up. ? Translation enhancements for French German and Spanish. ? Right arrow doesn't work for advancing through preset. ? Map zoom level reduced. ? Park sense audio tone stuck on. ? |
| 18-013-14 | 2018-05-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Flash: MIL Illumination P2251- O2 Sensor 1/1 Negative Current Control Circuit Open and/or P0031- O2 Sensor 1/1 Heater Circuit Low This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes (DTC?s) have been set: ? P2251 - O2 Sensor 1/1 Negative Current Control Circuit Open ? P0031 - O2 Sensor 1/1 Heater Circuit Low |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.