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Service bulletins for the 2012 Jaguar XJ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

495 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
SSM725912017-04-07. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). "ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN NAVIGATION SPLIT SCREEN. THIS INDICATES GPS NOT AVAILABLE."
SSM725812017-04-07. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. "ISSUE CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT) CAUSE INSUFFICIENT RETENTION BETWEEN CUP HOLDER COVER BARS AND SUBSTRATE MATERIAL. MECHANICAL FIXINGS (PLUGS) TO THE LEADING HANDLE BAR AND SUBSTRATE HAVE BEEN ADDED TO IMPROVE THE BOND FROM VIN NO.V93401."
SSM726552017-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. INCONTROL TOUCH PRO, RADIO INOPERATIVE AND UNABLE TO TUNE OR CHANGE RADIO BANDS
SSM726422017-04-06. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. TPMS SYSTEM MIS DIAGNOSED
JTB00446NAS32017-04-06. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. • FAULTY GENERATOR • FAULTY BATTERY MONITORING SYSTEM (BMS) • THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS."
SSM727732017-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. "ISSUE A CUSTOMER MAY REPORT A CONCERN THAT, WHEN AN EXTERNAL MEDIA SOURCE IS CONNECTED TO THE IN CAR ENTERTAINMENT SYSTEM USING THE RELEVANT USB CABLE ONLY, THE DEVICE IS NOT CONNECTING TO THE VEHICLE."
JTB00482NAS12017-04-05. Service bulletin. SEATS; SEATS:BARRIERS; EQUIPMENT. SITUATION: THE FRONT SEATBACK BUSINESS / PICNIC TRAY LATCH MAY BE BROKEN.
SSM718032017-04-05. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. "ISSUED MAY 2014: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
SSM725102017-04-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. "ISSUE: DELAMINATION OF COVER TRIM CAUSE: INCORRECT MANUFACTURING PROCESS"
SSM724982017-04-05. Service bulletin. WHEELS; EQUIPMENT ADAPTIVE/MOBILITY. "ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT."
JTB00446NAS22017-04-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. • FAULTY GENERATOR • FAULTY BATTERY MONITORING SYSTEM (BMS) • THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE DIAGNOSTIC PROCEDURE BELOW."
JTB00357NAS12017-04-04. Service bulletin. ENGINE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. "SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: • ENGINE FAILS TO CRANK; • 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; • VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM)."
JTB00447NAS12017-04-01. Service bulletin. EQUIPMENT:ELECTRICAL. "SITUATION: THE INTERIOR ELECTRICAL SWITCHES AND/OR CENTER DIVISION TRIM PANEL MAY SHOW SIGNS OF PEELING OR ARE STICKY TO THE TOUCH. THE FOLLOWING MAY BE AFFECTED BY THIS CONCERN: • STEERING WHEEL SWITCHPACK - LEFT/RIGHT • AIR CONDITIONING/RADIO CONTROL PANEL • LUGGAGE COMPARTMENT LID RELEASE SWITCH • C ENTER DIVISION TRIM PANEL • TRANSMISSION CONTROL SWITCH • REAR CONSOLE CLIMATE CONTROL SWITCHPACK • FRONT DOOR GLASS LIFT SWITCH - DRIVER-SIDE • FRONT DOOR GLASS LIFT SWITCH - PASSENGER-SIDE • REAR DOOR GLASS LIFT SWITCH • FRONT SEAT CONTROL SWITCH CAUSE: THIS MAY BE CAUSED WHEN THE CLEAR LAQUER COATING PEELS OR BECOMES STICKY WHEN EXPOSED TO A COMBINATION OF HIGH TEMPERATURE AND HUMIDITY."
JTB00411NAS12017-03-31. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. "SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS."
JTB00342NAS22017-03-31. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). "SITUATION: ON START-UP, THE NAVIGATION SYSTEM MAY EXPERIENCE EITHER AN INTERMITTENT OR PERMANENT CONCERN AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL CONTINUE TO BE DISPLAYED. B. PERMANENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. THE CURRENT VEHICLE POSITION WILL CONTINUE TO BE INCORRECTLY DISPLAYED AS 'WASHINGTON D.C.' FOLLOWING AN IGNITION CYCLE ('OFF' / 'ON'). - ROUTE GUIDANCE IS AFFECTED DURING THIS PERMANENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL NOT RESUME AND THE DESTINATION WILL BE CANCELLED. - ALL PREVIOUS DESTINATIONS WILL BE DELETED (BUTTON 'GRAYED OUT'). CAUSE: THESE MAY BE CAUSED BY A SOFTWARE ISSUE OR HARD FAULT WITH THE INTEGRATED AUDIO MODULE (IAM)."
JTB00438NAS12017-03-31. Service bulletin. SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM; SERVICE BRAKES, AIR:SUPPLY:COMPRESSOR; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS. "SITUATION: THE AIR SUSPENSION SYSTEM WARNING LIGHT MAY BE ILLUMINATED AND THE AIR SUSPENSION SYSTEM MAY BE INACTIVE. CAUSE: THIS MAY BE CAUSED BY SPECIFIC DAMAGE TO THE AIR SUSPENSION SYSTEM COMPRESSOR CONNECTOR AND COMPRESSOR."
SSM723072017-03-30. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. "ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, “DRIVER INTERVENE” AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE ""RADAR SENSOR BLOCKED"" INDICATES THAT THE ADAPTIVE SPEED CONTROL SYSTEM'S VISIBILITY HAS BEEN REDUCED DUE TO AN OBSTRUCTION. ACC CONTINUALLY SCANS FOR OBJECTS AHEAD AND, IF IT SEES NO OBJECTS I.E. VEHICLES, ROAD SIGNS, LAMPPOSTS, GUARD RAILS ETC, IT WILL INDICATE A BLOCKAGE EVEN IF THE ACC IS NOT USED. THE C1A67-97 DTC FLAGS A RADAR BLOCKAGE SITUATION AND NOT A SYSTEM FAULT."
JTB00433NAS12017-03-30. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS; EXTERIOR LIGHTING; EQUIPMENT:ELECTRICAL; EQUIPMENT. "SITUATION: THE ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING LAMP MAY BE ILLUMINATED/FLASHING ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) B1D64-87 AND/OR B1D65-87 STORED IN THE HEADLAMP LEVELING CONTROL MODULE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR WITHIN THE HEADLAMP LEVELING CONTROL MODULE."
SSM722012017-03-28. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:DOOR. "ISSUE: JLR ENGINEERING ARE CURRENTLY RECEIVING A NUMBER OF EPQR’S REGARDING X351 REAR DOOR ELECTRIC SUNBLIND’S NOT OPERATING AT PDI OR FOLLOWING BATTERY DISCONNECT CAUSING THE LOSS OF THE SINGLE PRESS FUNCTION AND ALSO THE SUNBLIND MATERIAL WILL APPEAR DISTORTED ON THE FRONT EDGE. PLEASE VIEW EXAMPLE PDF ATTACHMENT. CAUSE: REAR DOOR SUNBLIND MODULE IS NOT INITIALIZED AT PDI OR THE MODULE HAS LOST THE POWER FEED/EARTH FEED."
SSM646572017-03-28. Service bulletin. EQUIPMENT. "ISSUED MARCH 2015. ISSUE: COOLANT LEAK FROM 5.0L V8 (AJ133) WATER PUMP. CAUSE: A NUMBER OF CHANGES TO THE WATER PUMPS HAVE BEEN MADE TO IMPROVE PRODUCT QUALITY."
SSM721142017-03-28. Service bulletin. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. "ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."
SSM720022017-03-28. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. "ISSUE: LOW COOLANT MESSAGE DISPLAYED. A COOLANT LEAK IS FOUND FROM THE SEAM ON COOLANT PIPE (AJ8 9664). SEE THE ATTACHED FILE FOR AN EXAMPLE OF THE LEAK LOCATION. CAUSE: A PROCESS ISSUE AT COMPONENT SUPPLIER"
JTB00396NAS12017-03-27. Service bulletin. SEATS; EQUIPMENT. "SITUATION: A 'CREAK' NOISE FROM THE BASE OF THE FRONT SEAT MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY INSUFFICIENT LUBRICANT DURING THE ASSEMBLY PROCESS."
JTB00380NAS22017-03-27. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. "SITUATION: INADEQUATE A/C PERFORMANCE, LOW PRESSURE RECORDED ON THE HIGH PRESSURE SYSTEM, AND/OR HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM MAY BE EXHIBITED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. CAUSE: THIS MAY BE CAUSED BY THE A/C COMPRESSOR DIRECT PRESSURE SENSING (DPS) VALVE BEING WORN."
JTB00380NAS12017-03-27. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. "SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED. UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PROPERLY. CAUSE: THIS MAY BE CAUSED BY THE A/C COMPRESSOR DIRECT PRESSURE SENSING (DPS) VALVE BEING WORN."

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.