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Service bulletin JTB00357NAS1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10096844
Published by NHTSA2017-04-04
Manufacturer's numberJTB00357NAS1
Manufacturer's date2015-11-02
NHTSA componentENGINE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

NHTSA's summary

"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: • ENGINE FAILS TO CRANK; • 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; • VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM)."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine, Equipment and accessories

Vehicles listed
JAGUAR F-TYPE2014, 2015, 2016
JAGUAR XF2013, 2014, 2015
JAGUAR XJ2010, 2011, 2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20144862014-10-30. Engine
14V6730002014-10-27. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
20143292014-08-06. Accessories
20141062014-04-01. Engine
14V1810002014-03-31. ENGINE AND ENGINE COOLING
14V1230002014-03-14. EQUIPMENT:OTHER:LABELS
13V3410002013-08-05. ENGINE AND ENGINE COOLING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
NAS24.01.0012024-02-07. Service bulletin. Potential manufacturing issue with replacement thermostats
BIG5JAN24_272024-02-07. Service bulletin. POTENTIAL MANUFACTURING ISSUE WITH REPLACEMENT THERMOSTATS.
SSM760102023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_472023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM759722023-04-05. Service bulletin. 3.0L AJ126 Misfire on New Replacement or REMAN units.
SSM720122023-02-06. Service bulletin. Incorrect diagnosis of Bluetooth connectivity
SSM720022023-02-06. Service bulletin. coolant pipe leak
SSM719982023-02-06. Service bulletin. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
SSM71951Attachme2023-02-06. Service bulletin. Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
SSM71951Attachme2023-02-06. Service bulletin. Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.