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Service bulletins for the 2013 Jaguar XF

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

650 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Software are shown. Show all

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SSM728242017-04-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.
SSM706982017-04-19. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- • BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, • OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). • A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). • ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS “SUPPORT” WEB SITES."
SSM690782017-04-19. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."
JTB00325NAS12017-04-18. Service bulletin. ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: THE TRANSMISSION MAY EXPERIENCE POOR QUALITY GEAR SHIFTS AND/OR POOR ENGAGEMENT OF REVERSE AND DRIVE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE MISMATCH BETWEEN THE TRANSMISSION CONTROL MODULE (TCM) AND THE ENGINE CONTROL MODULE (ECM)."
SSM716782017-04-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STEERING:COLUMN. "ISSUE: A CUSTOMER MAY REPORT THEIR STEERING COLUMN DOES NOT MOVE WHEN TRYING TO ADJUST IN A UP/DOWN OR IN/OUT MOVEMENT. CAUSE: WHEN THE INSTRUMENT PANEL CLUSTER SOFTWARE IS UPDATED, THE STEERING COLUMN CALIBRATION WILL REVERT TO IT'S DEFAULT VALUES. THIS WILL RESULT IN NO STEERING COLUMN MOVEMENT."
SSM720122017-04-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. "ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE."
SSM726132017-04-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO
K309NAS12017-04-05. Service bulletin. ENGINE; ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: TO ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OXYGEN (O2) SENSORS, UPDATED ENGINE CONTROL MODULE (ECM) SOFTWARE IS REQUIRED ON THE MODELS, ENGINE VARIANTS, AND VEHICLE IDENTIFICATION NUMBER (VIN) RANGES AS LISTED IN THE AFFECTED VEHICLE RANGE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN."
JTB00415NAS32017-04-05. Service bulletin. ENGINE; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). "SITUATION: ONE OF THE FOLLOWING ISSUES MAY OCCUR: • THE GEAR SELECTOR LED INDICATOR FLASHES AND NEUTRAL IS INVOLUNTARILY ENGAGED WHEN COMING TO A STOP. • THE INSTRUMENT CLUSTER HAS SWITCHED OFF AFTER AN AUTOMATIC ENGINE STOP AND DRIVER EXIT CONDITIONS DO NOT EXIST AND THE VEHICLE DOES NOT AUTOMATICALLY RESTART THE ENGINE UPON RELEASEOF THE BRAKE PEDAL (NOTE: DIAGNOSTIC TROUBLE CODE [DTC] P162F-00 MAY BE STORED IN THE ENGINE CONTROL MODULE [ECM]). CAUSE: THIS MAY BE CAUSED BY THE ORIGINAL ENGINE CONTROL MODULE (ECM) AND TRANSMISSION CONTROL MODULE (TCM) SOFTWARE WHICH DID NOT PROVIDE OPTIMIZED SETTINGS FOR THE INTELLIGENT STOP/START FUNCTION IN ALL SITUATIONS."
6-248NAS (ISSUE2017-04-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. ADDRESS CONCERNS WITH THE CORRECT OPERATION OF THE OZYGEN (O2) SENSORS
JTB00445NAS12017-03-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. "SITUATION: A LOSS OF PERFORMANCE MAY BE EXPERIENCED AND/OR THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND ONE OR MORE MISFIRE DIAGNOSTIC TROUBLE CODES (DTC [P0300, P0301, P0302, P0303, P0304, AND/OR P1315]) STORED IN THE ENGINE CONTROL MODULE (ECM). THE ECM IS TO BE REPROGRAMMED IN ORDER TO PROTECT THE ENGINE AGAINST DAMAGING COMBUSTION EVENTS. CAUSE: THIS MAY BE CAUSED BY ECM SOFTWARE WHICH, UNDER CERTAIN CONDITIONS, COULD LEAD TO DAMAGING PRECOMBUSTION EVENTS THAT MAY LEAD TO POTENTIAL PISTON DAMAGE WITHIN THE ENGINE."
JTB00407NAS22017-03-31. Service bulletin. ENGINE; ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE C ODE (DTC ) P144C , P2178, AND/OR P2282 STORED IN THE ENGINE C ONTROL MODULE (EC M). CAUSE: THIS MAY BE CAUSED BY AN ENGINE MANAGEMENT SYSTEM (EMS) SOFTWARE ERROR OR AS A RESULT OF AN AIR LEAK IN THE ENGINE INTAKE SYSTEM."
JTB00392NAS12017-03-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. "SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) RELEVANT TO THE MID-CATALYST AND POST-CATALYST HEATED OXYGEN SENSORS (HO2S) -- P0036, P0037, P0038, P0042, P0043, P0044, P0054, P0055, P0056, P0057, P0058, P0060, P0061, P0062, P0063, P0064, P0136, P013A, P013C, P013E, P0141 , P0141, P0142, P0143, P0144, P0147, P014A, P0156, P0157, P0158, P0161, P0162, P0163, P0164, AND/OR P0167 -- STORED IN THE ENGINE CONTROL MODULE (ECM). CAUSE: THIS MAY BE CAUSED BY A POST-CATALYST HEATED OXYGEN SENSORS (HO2S) SOFTWARE ERROR."
SSM722062017-03-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. "ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000- 63/U3000-63, CONTROL MODULE - CIRCUIT/ COMPONENT PROTECTION TIME-OUT IS LOGGED. CAUSE THIS DTC IS SET WHEN THE KVM HAS GONE THROUGH A “SELF RESET”"
JTB00415NAS22017-03-29. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). "SITUATION: AFTER COMING TO A STOP, THE VEHICLE WILL NOT MOVE OFF AND THE TRANSMISSION MAY APPEAR TO BE IN NEUTRAL EVEN THOUGH THE TRANSMISSION CONTROL SWITCH HAS NOT BEEN MOVED. THE TRANSMISSION GEAR POSITION INDICATOR ON THE GEAR SELECTOR AND IN THE INSTRUMENT CLUSTER MESSAGE CENTER MAY BE FLASHING 'D' OR 'S'. IF THE ENGINE IS STOPPED AND RESTARTED OR NEUTRAL (N) OR PARK (P) AND THEN DRIVE (D) OR SPORT (S) IS SELECTED, VEHICLE OPERATION RETURNS TO NORMAL. CAUSE: THIS MAY BE CAUSED BY A TRANSMISSION CONTROL MODULE (TCM) SOFTWARE ISSUE."
SSM721532017-03-28. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: FOR THE MODELS IDENTIFIED ABOVE, A CONCERN HAS BEEN IDENTIFIED WITH THE LATEST TCM SOFTWARE RELEASED ON DVD 139 PATCH 15. CAUSE: CURRENTLY UNDER INVESTIGATION WITH JLR ENGINEERING."
JTB00407NAS12017-03-27. Service bulletin. ENGINE; ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P144C, P2178, AND/OR P2282 STORED IN THE ENGINE CONTROL MODULE (ECM) OR AFTER A LEAK IS FOUND AND REPAIRED IN THE ENGINE INTAKE AIR SYSTEM. CAUSE: THIS MAY BE CAUSED BY AN ENGINE MANAGEMENT SYSTEM (EMS) SOFTWARE ERROR."
SSM718032017-03-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. "ISSUE THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
SSM718532017-03-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. "ISSUE THE REMOTE FUNCTION ACTUATOR (RFA) ALSO KNOWN AS THE KEYLESS VEHICLE MODULE (KVM), MAY FAIL TO CORRECTLY DOWNLOAD SOFTWARE ON OCCASIONS. THIS CAN RESULT IN SDD REPORTING THAT THE RFA IS OFF BUS BY DISPLAYING A RED CROSS IN THE NETWORKS INTEGRITY SCREEN AND SDD NOT BEING ABLE TO RECOVER THE MODULE. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD OR A CORRUPTED SOFTWARE DOWNLOAD FILE."
SSM713612017-03-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: DA-DONGLE/DA-VINA/DA-ST512 - J2534 VEHICLE COMMUNICATION INTERFACE DEVICE (VCI) SOFTWARE REQUIRES UPDATING TO THE LATEST LEVEL. DA J2534 SOFTWARE DRIVER LEVEL – V4.0 (MUST BE UPDATED TO THIS LEVEL ON ALL SDD MACHINES THAT USE THIS DEVICE) DA APP HUB LEVEL – V2.4.0 (MUST BE UPDATED TO THIS LEVEL ON ALL SDD MACHINES THAT USE THIS DEVICE) DA FIRMWARE LEVEL – V57. (ONLY NEEDS TO BE UPDATED ONCE TO EACH DEVICE, BECAUSE THIS IS HELD ON THE DEVICE ITSELF)"
JTB00342NAS12017-03-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: ON START-UP, THE NAVIGATION SYSTEM MAY EXPERIENCE EITHER AN INTERMITTENT OR PERMANENT CONCERN AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL CONTINUE TO BE DISPLAYED. B. PERMANENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. THE CURRENT VEHICLE POSITION WILL CONTINUE TO BE INCORRECTLY DISPLAYED AS 'WASHINGTON D.C.' FOLLOWING AN IGNITION CYCLE ('OFF' / 'ON'). - ROUTE GUIDANCE IS AFFECTED DURING THIS PERMANENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL NOT RESUME AND THE DESTINATION WILL BE CANCELLED. - ALL PREVIOUS DESTINATIONS WILL BE DELETED (BUTTON 'GRAYED OUT'). CAUSE: THESE MAY BE CAUSED BY A SOFTWARE ISSUE OR HARD FAULT WITH THE INTEGRATED AUDIO MODULE (IAM)."
SSM-706982016-09-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- • BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, • OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). • A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). • ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS “SUPPORT” WEB SITES."
SSM-690782016-09-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. "ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."
DVD 136 – 032016-05-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD 135 – 072016-05-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.