Service bulletins for the 2019 Jaguar E-PACE
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
339 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| SSM73798 | 2019-01-07. Service bulletin. ELECTRICAL SYSTEM. Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1. InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation concern 4. Live and Web Browser concern 5. System Language concern |
|---|---|
| SSM73874 | 2019-01-07. Service bulletin. ELECTRICAL SYSTEM. When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. |
| SSM74188 | 2019-01-07. Service bulletin. ENGINE AND ENGINE COOLING. Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift over time. JLR has seen a recent increase in complaints about this issue. |
| SSM74131 | 2018-12-10. Service bulletin. ELECTRICAL SYSTEM. Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to understand the fixes that are included within this release. You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and ISC software should not be updated unless related to a reported customer concern. |
| NAS18-10-015 | 2018-12-10. Service bulletin. EQUIPMENT. Update Prior to Sale UPS10218-2b, affecting certain 2019MY Jaguar E-PACE vehicles, has been rescinded with immediate effect. Refer to Retailer Bulletins 181910.033 and 181910.040 for details of any necessary rework action. |
| H142NAS1 | 2018-12-10. Service bulletin. ELECTRICAL SYSTEM. Potential issues have been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range. The list of issues include the following: HMI stuck in installation for the entire drive cycle and there is no 'check for update' button shown within settings Comfort controller option is not available in the connectivity screen Installation failed pop-up should be removed for NGISOTA Voice command feature is unavailable in Mandarin, but other languages such as English, Cantonese, or Sichuanese are OK No response from HMI when 'check for update' is pressed and there is no connectivity HMI stuck in touchscreen throughout the cycle after abortive start-up NGI and TCU SOTA enable/disable option |
| NAS18-10-018 | 2018-12-10. Service bulletin. ELECTRICAL SYSTEM. Potential issues have been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range. The list of issues include the following: HMI stuck in installation for the entire drive cycle and there is no 'check for update' button shown within settings Comfort controller option is not available in the connectivity screen Installation failed pop-up should be removed for NGISOTA Voice command feature is unavailable in Mandarin, but other languages such as English, Cantonese, or Sichuanese are OK No response from HMI when 'check for update' is pressed and there is no connectivity HMI stuck in touchscreen throughout the cycle after abortive start-up NGI and TCU SOTA enable/disable option |
| NAS18-10-011 | 2018-12-10. Service bulletin. ELECTRICAL SYSTEM. A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which have been manufactured to a specification which is inconsistent with the standard feature set which forms the product offered for sale. WiFi connectivity and Personal Setting Centre along with the Connect Service Pack has not been specified for installation. |
| NAS18-10-006 | 2018-12-10. Service bulletin. ELECTRICAL SYSTEM. A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which have been manufactured to a specification which is inconsistent with the standard feature set which forms the product offered for sale. WiFi connectivity and Personal Setting Centre along with the Connect Service Pack has not been specified for installation. |
| SSM74092 | 2018-12-10. Service bulletin. POWER TRAIN. The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. |
| JTB00619NAS2.3 | 2018-11-13. Service bulletin. STRUCTURE:BODY:HOOD; LATCHES/LOCKS/LINKAGES:HOOD:LATCH. A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched. |
| JTB00619NAS2.2 | 2018-11-13. Service bulletin. LATCHES/LOCKS/LINKAGES:HOOD:LATCH; STRUCTURE:BODY:HOOD. A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched. |
| JTB00619NAS2.1 | 2018-11-13. Service bulletin. STRUCTURE:BODY:HOOD; LATCHES/LOCKS/LINKAGES:HOOD:LATCH. A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched. |
| SSM72498 | 2018-11-13. Service bulletin. WHEELS. Issue: Wheel stud failures (fractures). |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.