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Service bulletin NAS18-10-006

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10151653
Published by NHTSA2018-12-10
Manufacturer's numberNAS18-10-006
Manufacturer's date2018-10-05
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which have been manufactured to a specification which is inconsistent with the standard feature set which forms the product offered for sale. WiFi connectivity and Personal Setting Centre along with the Connect Service Pack has not been specified for installation.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
JAGUAR E-PACE2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SFCC_DEC2023_322024-01-09. Service bulletin. Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_NOV2023_302023-12-07. Service bulletin. Startup battery keeps draining / Vehicle will not start
SSM758132023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_62023-10-06. Service bulletin. Battery low warning displayed on instrument cluster and/or no-start
SFCC_JUL2023_312023-08-02. Service bulletin. Battery low warning displayed on instrument cluster and/or no-start.
SSM760232023-07-11. Service bulletin. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SFCC_JUN2023_342023-07-10. Service bulletin. Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.
SFCC_APR2023_322023-05-03. Service bulletin. Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.