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Service bulletins for the 2014 Infiniti QX60

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

262 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
PC3582021-05-10. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Infiniti is informing affected clients that their vehicles (non-Hybrid models) are eligible for Continually Variable Transmission (CVT) Transmission Control Module (?TCM?) software programming update to improve CVT service diagnostics
ITB150132021-05-10. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). INFORMATION If this bulletin applies by checking Service COMM (PC358), and the TCM?s current part number is listed in Table A of this bulletin, then reprogram the TCM. See this bulletin for further detail.
ITB99043G2021-05-10. Service bulletin. EQUIPMENT. SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain,iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.
ITB14036B2021-05-10. Service bulletin. EQUIPMENT; LANE DEPARTURE. IF YOU CONFIRM: If the customer states the mileage displayed for Distance To Empty (DTE) changes abruptly or unexpectedly, up or down. - The customer may also describe the issue as DTE mileage does not match or "agree with" the fuel gauge reading. For example, DTE shows 175 miles while the fuel gauge shows ΒΌ full. NOTE: This issue does not affect the operation of the low fuel warning system indicators or primary fuel gauge. ACTION: Replace the combination meter assembly. - Refer to the Electronic Service Manual (ESM), section MWI-Meter, Warning Lamp & Indicator, for replacement information. See this bulletin for further detail.
ITB14061A2021-05-10. Service bulletin. AIR BAGS; POWER TRAIN. IF YOU CONFIRM: When driving an applied vehicle a judder (shudder or multiple bumps or vibrations) happens during one of the following conditions: * during light acceleration below 20 mph with less than 20% throttle opening Or * during constant throttle application at constant speed between 50 ? 60 mph ACTION: 1. Refer to step 20 and TABLE A on page 8 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the EV/HEV (Hybrid Power Control Module) and the TCM (Transmission Control Module). Please see this bulletin for further details.
ITB00031D2021-05-10. Service bulletin. AIR BAGS; EQUIPMENT; BACK OVER PREVENTION. SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
ITB150032021-05-10. Service bulletin. EQUIPMENT; POWER TRAIN. IF YOU CONFIRM: One or more of the following with the engine idling, the transmission in Drive, and the air conditioning on: - Low/rough idle - High idle - Idle fluctuation ACTION: 1. Compare the vehicle?s current ECM part number to those listed in Table A (see page 4). 2. If the ECM part number matches one listed in Table A, reprogram the ECM. - If there is NOT an ECM part number match, this bulletin does not apply. Refer to ASIST and the Electronic Service Manual (ESM) for further diagnosis. See this bulletin for further detail.
ITB13002A2021-05-10. Service bulletin. EQUIPMENT. SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.
ITB11003E2021-05-10. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.
ITB12041C2021-05-10. Service bulletin. SUSPENSION. SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.
ITB13057A2021-05-10. Service bulletin. COMMUNICATION: VEHICLE TO INFRASTRUCTURE. SERVICE INFORMATION If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle, refer to the applicable section of this bulletin for Intelligent Key registration instructions. - One (1) Intelligent Key Is Lost ----- Page 2 - Two (2) Intelligent Keys Are Lost ----- Page 3 See this bulletin for further detail.
PC3312021-05-10. Service bulletin. WHEELS; SUSPENSION. Infiniti is conducting a retailer inventory inspection to inspect the front axle hub and torque member bolts on 20 specific 2014 QX60 vehicles identified in SERVICE COMM.
ITB140562021-05-10. Service bulletin. ENGINE; ELECTRICAL SYSTEM. SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.
ITB140552021-05-10. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
ITB140532021-05-10. Service bulletin. ENGINE; STRUCTURE. SERVICE INFORMATION A two-piece design front engine mount is currently being used for the applied vehicles listed. A single thunk noise may be heard on the first acceleration of the day from this type of mount and is considered normal operation. The mount has also been designed with built in free-play that is normal. Under normal driving conditions: * A "thunk" noise may be heard on the first acceleration of the day. And * Does not occur again, or at any other time. DO NOT REPLACE THE MOUNT: * If it has free play or a "single event" thunk sound on the first acceleration of the day. This is considered a normal characteristic of this type of engine mount. * If a shift shock condition is present when shifting from park into gear or between any combination of gears. This condition is due to transmissions line pressures and not movement of the mount. NOTE: Refer to the Electronic Service Manual section TM - Transaxle & Transmission for further diagnostic information on shift shock. See this bulletin for further details.
PC3282021-05-10. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); ELECTRICAL SYSTEM; ENGINE. Infiniti is conducting an inventory inspection on 5,809 specific 2014-15 Infiniti QX60 vehicles and requesting retailers perform a software check on the OCS ECU on specific vehicles identified in SERVICE COMM.
ITB13035A2021-05-10. Service bulletin. EQUIPMENT. SERVICE INFORMATION Applied vehicles equipped with a CVT have a "cap" that appears to be a fluid level gauge. This "cap" will NOT have a gauge or "dipstick". This is normal. Do NOT replace the "cap" because it is thought to have a "dipstick". The fluid level is not checked from this location. The fluid level for applied vehicles is checked from the oil pan (refer to the appropriate section of the Electronic Service Manual (ESM)). Whenever checking, filling, or topping off a CVT's fluid level of an applied vehicle for any reason, use the procedure outlined in the appropriate section of the ESM. See this bulletin for further detail.
ITB140402021-05-10. Service bulletin. POWER TRAIN; EQUIPMENT. SERVICE INFORMATION The purpose of this bulletin is to clarify language contained in the owner?s manual language for the APPLIED VEHICLES. For the APPLIED VEHICLES, the below language supersedes similar language in existing owner?s manuals. Future printings of owner?s manuals for the APPLIED VEHICLES will also contain the below language. For the APPLIED VEHICLES: INFINITI recommends using Genuine NISSAN NS-3 CVT Fluid ONLY in INFINITI CVTs. Do not mix with other fluids. Do not use Automatic transmission fluid (ATF) or Manual Transmission fluid in an INFINITI CVT, as it may damage the CVT. Damage caused by the use of fluids other than as recommended is not covered under INFINITI's New Vehicle Limited Warranty. Using fluids that are not equivalent to Genuine NISSAN NS-3 CVT Fluid may also damage the CVT. Damage caused by the use of fluids other than as recommended is not covered under INFINITI's New Vehicle Limited Warranty. See this bulletin for further detail.
ITB14031A2021-05-10. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER. This bulletin has been cancelled. Please discard all previous copies of this bulletin and refer to the Electronic Service Manual for the procedure to replace the supercharger.
ITB140352021-05-10. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM. IF YOU CONFIRM: With the ignition turned ON, the following Automatic Drive Positioner (ADP) related items operate as stated below: - The driver?s seat, outside mirrors, and steering wheel will not adjust to preset positions. - Memory positions 1 and 2 do not work when their buttons are pressed. - The LED memory position and set indicator light does not come on. - The outside mirrors can NOT be adjusted with the power mirror switch. - The driver?s seat and steering wheel can be adjusted with the steering wheel switch. ACTION: Replace the BCM. - For BCM replacement procedure, refer to the M ELECTRICAL & POWER CONTROL > BCS Body Control System section of the appropriate Electronic Service Manual (ESM). See this bulletin for further detail.
ITB10029A2021-05-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.
PC284A2021-05-10. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT; EQUIPMENT. As a result of delayed retail delivery reporting and some other factors, some retailers received CVTs they do not need. The attached excel file shows the CVTs that were shipped and also include the retailer inventory on 5/23/14 for reference.
ITB140252021-05-10. Service bulletin. SEAT BELTS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. IF YOU CONFIRM: The front Pre-Crash Seat Belt System suddenly cinches down the front seat belts (only belts that are buckled) for a few seconds and then releases them while moving forward in drive under the following conditions: * After the vehicle has been cold soaked overnight. And * After the vehicle has been placed in reverse and briefly backed and then placed in drive. And * During the first initial slow acceleration after being shifted into drive. And * No DTCs are set. And * The Brake Pedal Stroke Sensor signal is not between 1.0V and 1.3V. ACTION Adjust the Brake Pedal Stroke Sensor with service procedure starting on page 2. Please see this bulletin for further details.
PC2842021-05-10. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE. Infiniti is conducting a Retailer Service Action to replace the CVT and reprogram/calibrate the TCM on a limited number of certain specific 2013-14 JX35/QX60 vehicles that are currently in retailer inventory.
ITB140242021-05-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been lost and needs to be replaced. Or * When additional I-Keys are being added to the vehicle. Always use the following steps to insure proper registration of the I-Keys: 1. First Initialize the BCM. 2. Register all of the vehicle?s ?previously registered? I-Keys to the vehicle first. And then 3. Register any new (additional) I-Keys only after all of the pre-existing I-Keys have been registered. 4. Confirm operations of all I-Keys. Please see this bulletiln for further details.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.