Service bulletin PC358

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10192541
Published by NHTSA	2021-05-10
Manufacturer's number	PC358
Manufacturer's date	2015-03-13
NHTSA component	POWER TRAIN; ELECTRICAL SYSTEM

NHTSA's summary

Infiniti is informing affected clients that their vehicles (non-Hybrid models) are eligible for Continually Variable Transmission (CVT) Transmission Control Module (?TCM?) software programming update to improve CVT service diagnostics

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline

Vehicles listed
INFINITI JX35	2013
INFINITI QX60	2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2021613	2021-10-05. Powertrain
14V138000	2014-03-25. AIR BAGS:FRONTAL; ELECTRICAL SYSTEM:SOFTWARE
13V445000	2013-10-17. ELECTRICAL SYSTEM:SOFTWARE; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ITB12-011R	2026-04-29. Service bulletin. TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti Connection® or Infiniti InTouch Services™, the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. Ø A table has been provided on the next page that lists the model and year specific steps required to successfully configure a TCU after it has been replaced. Ø A check OFF sheet has been provided on page 21 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order.
ITB13-052E	2024-06-28. Service bulletin. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006D	2024-06-28. Service bulletin. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029C	2024-06-14. Service bulletin. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-011Q	2024-02-08. Service bulletin. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-023B	2024-01-09. Service bulletin. TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-001E	2024-01-09. Service bulletin. FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-055D	2023-05-24. Service bulletin. CVT/TCM CALIBRATION DATA “WRITE” PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008D	2023-04-04. Service bulletin. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-040	2022-12-06. Service bulletin. 3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&T’s 3G network connection, including Nissan Group, have had connectivity services affected. INFINITI Connection with InTouch™ Services are no longer available on the APPLIED VEHICLES listed above.