Service bulletins for the 2020 Infiniti Q60
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
124 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Equipment and accessories are shown. Show all
| ITB19-030 | 2019-11-07. Service bulletin. EQUIPMENT. AV CONTROL UNIT INFORMATION SERVICE INFORMATION The applied vehicles listed above are equipped with a NEW AV control unit that controls the display, audio, Bluetooth®, and navigation systems. This new system uses the AV control unit as the main controller for most functions of the display(s), audio, navigation, and Bluetooth® systems. The display unit(s) only provide input and output to the AV control unit. |
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| ITB19-029 | 2019-11-07. Service bulletin. EQUIPMENT. TELEMATICS (IVC) SERVICE INFORMATION See ITB12-011 for models built before those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti InTouch Services™ the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. • - A table has been provided on the next page that lists the model and year-specific steps required to successfully configure a TCU after it has been replaced. • - A check OFF sheet has been provided on page 13 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.