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Service bulletins for the 2017 Infiniti Q60

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

188 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
ITB18-040c2019-10-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB13-026J2019-08-19. Service bulletin. ELECTRICAL SYSTEM. 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB18-040b2019-04-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.
ITB17-017a2019-03-25. Service bulletin. ELECTRICAL SYSTEM. MIL ON WITH DTC P0101, P010B, AND/OR P0106 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB18-040a2019-02-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES This bulletin has been amended. Please see Amendment History on the last page. Please discard previous versions of this bulletin.
ITB18-0402019-02-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. INFINITI; SOFTWARE UPDATES FOR INFOTAINMENT ISSUES IF YOU CONFIRM Any one or a combination of the following on an applied vehicle: - Reverse camera is blank (vehicles manufactured before May 1, 2018) - Reverse camera remains ON when in Drive (vehicles manufactured before May 1, 2018) - Average fuel economy displays 99.9 MPG - Display screen flickers at higher ambient interior temperatures - SXM Info Apps (Weather, Stocks, Fuel Prices) inoperative ACTION 1. Refer to page 4, step 8 in the SERVICE PROCEDURE to confirm an update applies to the Display Control Unit (DCU) of the vehicle being worked on. - Confirmation is determined by comparing the DCU part number with those listed in Table on page 5. 2. If this bulletin applies, update the DCU software. - See REQUIRED SPECIAL TOOL on page 2. NOTE: The updated software resolves the items above along with improving software stability.
ITB19-0012019-02-19. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 - (DIRECT ADAPTIVE STEERING SYSTEM) - C1B92-00 - (BRAKE CONTROL SYSTEM) - C1B93-00 - (ENGINE/HEV SYSTEM) - C1B94-00 - (TRANSMISSION SYSTEM) And One or more additional DTCs, other than those above, are also stored in a control unit other than the Chassis Control Module. - Perform the diagnostic/repair procedures for the additional DTCs of the other control unit FIRST. - Refer to the Electronic Service Manual (ESM) for DTC specific diagnostic information. Do not replace the CHASSIS CONTROL MODULE (CONTROLLER ASSY-IDM) if additional DTCs are present.
ITB18-0212018-06-18. Service bulletin. STEERING; ELECTRICAL SYSTEM. DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for which a technician may need additional help: - While performing DAST CALIBRATION (MODE1), the calibration may stop or will not start. - DTC C13E9-00 (BOOTING ANGLE PROCESSING) and C13EB-00 (BOOTING ANGLE PROCESSING) are stored and cannot be erased. The above conditions may indicate that DAST CALIBRATION (MODE1) was not performed correctly or was not completed correctly. Use the SERVICE PROCEDURE in this bulletin as an aid to correctly perform and complete DAST CALIBRATION MODE 1. NOTE: - The SERVICE PROCEDURE in this bulletin does not contain all of the required steps. - The Electronic Service Manual (ESM) must be used together with this bulletin. - This bulletin contains additional clarification as an aid to perform DAST CALIBRATION MODE 1.
ITB12-011k2018-05-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bulletin.
ITB18-010a2018-05-07. Service bulletin. ELECTRICAL SYSTEM. INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. This bulletin has been amended to correct a DTC listed in the SERVICE INFORMATION. No other changes have been made. Discard all previous versions of this bulletin.
ITB12-011j2018-02-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
ITB17-0582018-01-29. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. INTRODUCTION Infiniti is conducting this voluntary emission recall campaign on certain specific model year 2016-2018 Q50 and 2017 Q60 vehicles. The Engine Control Module (ECM) will be reprogrammed so that in the event of an automatic transmission diagnostic issue, the diagnosis signals will be communicated properly and a Malfunction Indicator Light (MIL) will be properly illuminated to notify the driver. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number R1726 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer?s responsibility to check Service Comm or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary emissions recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer?s inventory.
ITB17-0602018-01-29. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE SERVICE INFORMATION When the initialization procedure being performed with a new or existing Intelligent Key to an applied vehicle is interrupted (the procedure stops or will not continue), the BCM may be left in learn mode and will not function until it returns to normal mode. Under this condition, the BCM and Intelligent Key(s) will not function normally. If this condition occurs, the BCM must be returned to normal mode and the initialization procedure started over. To get back to the beginning of the Initialization procedure, use one of the following procedures: - Successfully perform the initialization procedure using one of the original Intelligent Keys twice consecutively. - Each successful initialization will follow with two (2) quick tones. OR - When the initialization procedure cannot be successfully performed twice (more than two quick tones), perform the initialization procedure five (5) times using the inoperative ?failed? Intelligent Key. - Initialization does not need to be successful when performed five times. When returning to normal operating mode, the initialization procedure for all Intelligent Keys may be started again.
ITB13-026g2018-01-29. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.
ITB16-0412017-10-25. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. 2017 Q60; SUNROOF INOPERATIVE IF YOU CONFIRM The sunroof is inoperative (will not open and/or close electrically). ACTION 1. Turn the ignition OFF. 2. Wait at least 1 minute. 3. Disconnect both battery cables, negative first. 4. Wait at least 30 seconds. 5. Reconnect both battery cables, positive and then negative. 6. Recheck the sunroof for proper operation. - If the sunroof is still electrically inoperative, refer to the Electronic Service Manual (ESM), section RF ? Roof for further diagnosis. 7. Reset/reinitialize systems as needed. - Refer to the Electronic Service ESM, section PG ? Power Supply Ground & Circuit Elements, for a listing of systems that require reset/initialization after reconnecting the 12 V battery. - Look in the PG section index for ADDITIONAL SERVICE WHEN REMOVING BATTERY NEGATIVE TERMINAL. - This list often includes items such as radio, power windows, clock, sunroof, etc.
ITB13-026f2017-10-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
ITB09-015h2017-10-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
ITB17-0392017-08-25. Service bulletin. ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; STRUCTURE:BODY:DOOR. INTERIOR LAMPS INOPERATIVE IF YOU CONFIRM The interior lamps are inoperative (including map lamps, 2nd row personal lamps, door panel step lamps, and trunk lamps). NOTE: If this issue should occur, the outside door handle lamps will also be inoperative. ACTION 1. Set the parking brake. 2. Pull out the extended storage switch/fuse to the ?inventory/storage? position. 3. Start the engine. 4. Confirm the interior lamps are now working correctly. 5. Push in the extended storage switch/fuse to the ?customer delivery? position. NOTE: If the above steps do not resolve the issue, refer to the Electronic Service Manual (ESM) for further diagnostic and repair information.
ITB16-0342017-02-13. Service bulletin. ELECTRICAL SYSTEM. "2017 Q60; POWER WALK-IN MECHANISM INITIALIZATION SERVICE INFORMATION THE 2017 Q60 IS EQUIPPED WITH A POWER WALK-IN MECHANISM FOR EASY ACCESS TO THE REAR SEATS. NOTE: REFER TO THE OWNER’S MANUAL, SECTION 2 - SAFETY — SEATS, SEAT BELTS AND SUPPLEMENTAL RESTRAINT SYSTEM, FOR WALK-IN MECHANISM OPERATION INFORMATION. TO OPERATE CORRECTLY, THIS SYSTEM MUST BE INITIALIZED. IF THE POWER WALK-IN MECHANISM IS NOT OPERATING CORRECTLY, PERFORM THE INITIALIZATION PROCEDURE ON PAGE 2."

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.