Service bulletins for the 2011 GMC Terrain
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1756 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIP5025E | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have excessive oil consumption and/or that they have to add oil between oil changes. Technician should reprogram the Engine Control Module with the latest TIS2web calibrations to adjust the engine oil life monitor to a maximum of 7,500 miles. Technician should also inspect for any obvious oil leaks that may explain the oil consumption complaint, and repair as necessary. |
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| PIP5025D | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that have excessive oil consumption and/or that they have to add oil between oil changes. Technician should reprogram the Engine Control Module with the latest TIS2web calibrations to adjust the engine oil life monitor to a maximum of 7,500 miles. |
| PIT5065E | 2017-08-15. Service bulletin. ENGINE; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P0690 set in the Engine Control Module. Technician should update the Engine Control Module with the latest calibration in Tis-2-Web to address the concern. |
| PIP4495D | 2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice. |
| PIP5025C | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that may have excessive oil consumption. Technician will need to update the Engine Control Module with the latest calibration in Tis-2-Web. Technician will also perform an oil consumption test by following the latest version of bulletin 01-06-01-011. |
| PIC5687C | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance. |
| PIC5492A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation. |
| PIT5187A | 2017-08-15. Service bulletin. SUSPENSION. This Preliminary Information communication provides information to the technician about vehicles that have a Stability indicator illumination or the DIC message; Service Traction or Service Stability. Technician may find Diagnostic Trouble Code C056D symptom 39 or 4A or 00 set in the Multi-Axis sensor. Technician should replace the Multi-Axis sensor. |
| PIT3173C | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center. |
| PIP5025B | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that may have excessive oil consumption. Technician will need to update the Engine Control Module with the latest calibration in Tis-2-Web. Technician will also perform an oil consumption test by following the latest version of bulletin 01-06-01-011. |
| PIC5161C | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation. |
| PIP5028D | 2017-08-15. Service bulletin. FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P01285 and or P0171. Technician will need to use published Service Information diagnostics first. Technician will update the Engine Control Module with the latest calibration in Tis-2-Web if published Service Information diagnostics do not resolve the concern. If the calibration did not repair the concern inspect the engine for oil leaks and insure the oil fill cap is properly closed. Technician will also use the CH-44175-1 handheld tester to test the ethanol content of the fuel. Technician should also inspect for unmetered air/vacuum leaks by using the Evaporative Emissions System smoke machine to induce smoke into the engine, exhaust, and air intake system as outlined in the latest version of PIP4925. Technician should inspect the air filter condition to ensure that it is a factory filter and that none of the pleats are damaged and the inside of the air cleaner opening before the Mass Air Flow sensor for any sign of casting flash. If the concern is currently happening while at a hot idle, plug all vacuum lines. |
| PIP5025A | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that may have excessive oil consumption. Technician will need to update the Engine Control Module with the latest calibration in Tis-2-Web. Technician will also perform an oil consumption test by following the latest version of bulletin 01-06-01-011. |
| PIC4801E | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance. |
| PIC4310H | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system. |
| PIT4733J | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system. |
| PIP3720D | 2017-08-15. Service bulletin. POWER TRAIN:AXLE ASSEMBLY. This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design. |
| PIC5687B | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance. |
| PIT5187 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; POWER TRAIN. This Preliminary Information communication provides information to the technician about vehicles that have a Stability indicator illumination or the Driver Information Center message; Service Traction or Service Stability. Technician may find Diagnostic Trouble Code C056D symptom 39 or 4A or 00 set in the Multi-Axis sensor. Technician should replace the Multi-Axis sensor. |
| PIP5078 | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication advises the technician that service replacement engine part number 12655766 may be received when a service replacement engine is ordered. Technician will need to part off the original engine. |
| PIT4945D | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously. |
| PIT4907A | 2017-08-15. Service bulletin. SERVICE BRAKES. This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
| PIP4959C | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician with information about vehicles that misfires or roughness on cold start up. Technician may find Diagnostic Trouble Code P0300 set. Technician will need to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. If coolant is found in the cylinder technician will need to contact General Motors Product Quality Center for engine replacement. |
| PIP4902F | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. |
| PIP5028C | 2017-08-15. Service bulletin. FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P01285 and or P0171. Technician will need to use published Service Information diagnostics first. Technician will update the Engine Control Module with the latest calibration in Tis-2-Web if published Service Information diagnostics do not resolve the concern. If the calibration did not repair the concern inspect the engine for oil leaks and insure the oil fill cap is properly closed. Technician will also use the CH-44175-1 handheld tester to test the ethanol content of the fuel. Technician should also inspect for unmetered air/vacuum leaks by using the Evaporative Emissions System smoke machine to induce smoke into the engine, exhaust, and air intake system as outlined in the latest version of PIP4925. Technician should inspect the air filter condition to ensure that it is a factory filter and that none of the pleats are damaged and the inside of the air cleaner opening before the Mass Air Flow sensor for any sign of casting flash. If the concern is currently happening while at a hot idle, plug all vacuum lines. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.