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Service bulletins for the 2014 Freightliner Cascadia

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

904 on file from NHTSA, as of 2026-10-19.

By type

By component

Bulletins, newest first
SB42-0782020-07-31. Service bulletin. SERVICE BRAKES, AIR:DRUM:SHOES/LININGS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS. Freightliner Service Bulletin for Meritor Steer Axle Drum Brake Squeal. Some Cascadia and New Cascadia vehicles equipped with Meritor steer axle drum brakes with a front axle rating less than 13,300 lb (6038 kg) have experienced brake squealing noise when the service brakes are applied at lower speeds. NOTE: This is a nuisance noise issue and not a failure. The solution given in this service bulletin may fix this issue.
SB31-0432020-07-31. Service bulletin. EQUIPMENT; SUSPENSION:REAR. Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8 - 18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
SB60-1712020-07-28. Service bulletin. STRUCTURE:BODY:DOOR. Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
SB31-0442020-07-28. Service bulletin. VISIBILITY. Service Bulletin for Reflective Tape Installation. If a truck tractor is ordered without mudflaps and/or mudflap support brackets, the rear reflective tape applied to the mudflaps or mudflap brackets during production is delivered loose with the vehicle. FMVSS/CMVSS 108 S5.7.1.4.3 requires reflective tape on all truck tractors domiciled in the United States and Canada.
SB31-0412020-07-02. Service bulletin. LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS. Service Bulletin for Chassis Side-Fairing Kickplate Magnet Replacement. On Freightliner Cascadia and New Cascadia vehicles manufactured before May 20, 2019, and equipped with side-fairings, the magnets that hold the kickplate closed may corrode and prevent the kickplate from staying in the closed position.
SB60-1582020-04-29. Service bulletin. EXTERIOR LIGHTING. Service Bulletin for Marker Light Gasket Leaks, Cascadia. This bulletin replaces the version dated June 17, 2019. A procedure has been added for inspection, repair, and replacement of damaged or spun rivet nuts.
WI20-0082020-04-28. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
D20M12020-04-24. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING. Updated DDC Field Service Campaign for GHG14 DETROIT DD13 with Two-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in California will require reprogramming to a minimum of the MCM software version and fuel map version listed below: MCM Software Version 4.7.0.0 ZGS 005. Certain sections have been updated for clarity.
WP20-0072020-04-23. Service bulletin. EQUIPMENT. Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
WP20-0062020-04-23. Service bulletin. EQUIPMENT. Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
WP20-0052020-04-23. Service bulletin. EQUIPMENT. Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
WI20-0042020-04-23. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
SB60-1672020-04-22. Service bulletin. STRUCTURE. Service Bulletin for Draining Water Trapped in the Upper A-Pillar. A water leak in the seams between the cab roof and cab side wall or back wall can result in water becoming trapped in the upper A-pillar area in some Cascadia and New Cascadia vehicles. This water may migrate inside the cab and eventually spill through the marker light fastener clearance holes and drip on the dash.
SB60-1692020-04-18. Service bulletin. VISIBILITY. Service Bulletin for Replacing Windshield Gasket. Different types of cab leaks can result in water dripping from the top of the windshield, onto the dash. Replacing a windshield gasket unnecessarily may create new leak issues. Do not replace a windshield gasket unless it has been confirmed to leak, using the cab pressure test.
SB54-3272020-04-17. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM. Service Bulletin for Lengthening the Backup Light Harness. Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.
02.2020 Campaign2020-03-04. Service bulletin. EQUIPMENT. Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
CALHIGHCURRENT2020-03-03. Service bulletin. ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS. Customer Advisory Letter that an inspection to determine if the high current breaker has been bypassed.
SS10340682020-01-19. Service bulletin. ELECTRICAL SYSTEM. Service Solution for Meritor Wabco OnGuard Radar Service Alignment. If the radar sensor needs to be aligned, the radar sensor mounting system has become damaged or has loosened, or new radar sensor software has been installed, a Radar Sensor Service Alignment will need to be performed.
SS10345982020-01-03. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING; EQUIPMENT. Service Solution for Legacy Cascadia, where trailer turn signals or 4-way flashers used in applications with high duty cycles, the left and right turn signals may experience shortened relay life.
SB54-2392019-11-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM. Service Bulletin for Cascadia Cabin CAN ECU Compatibility. Compatible software levels are required for the proper operation of the vehicle.
SB54-2392019-11-02. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Service Bulletin describing Cascadia cabin CAN ECU compatibility. This document replaces version from July 2015.
SB54-3082019-11-02. Service bulletin. EQUIPMENT. Service Bulletin revision to an earlier submission of SB54-308 for October 2019 (19MC2968). The prior submission added new screenshots. This revision adds clarification for vehicle programming.
SB54-3082019-10-30. Service bulletin. EQUIPMENT. Service bulletin describing that the DiagnoticLink screen images for Chassis ECU programming have ben updated.
ICI19-0532019-10-29. Service bulletin. ENGINE AND ENGINE COOLING. Important Campaign Information notice for field service campaign D18M3 being revised which added additional repair information,
D18M3REV12019-10-29. Service bulletin. ENGINE AND ENGINE COOLING. Field Service Campaign Revision for heavy duty engine platform oil suction manifold. Additional repairs section added.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.