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Service bulletins for the 2013 Dodge Journey

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

248 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
08-038-132018-05-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. Radio RB5 RE2 RE6 RB6 RE3 RB4 RE4 RE9 RE7 Headlamp Delay Off Option Missing From Menu This Bulletin involves updating the radio's software. A customer may note that the Headlamp delay off option is missing from the customer settings menu.
08-020-132018-05-14. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Cluster Language Gets Mixed Up When Selecting Italian Or Dutch This Bulletin involves replacing the Instrument Cluster (IC). A customer may experience that the language selections in the cluster are mixed up. When Italian is selected it will change to Spanish and when Dutch is chosen it will change to Italian.
08-007-13 REV. A2018-05-14. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RB5 RE2 Loss Of satellite Function, Sirius ID Number Missing This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. On further inspection the Technician may note that the Sirius ID number is missing.Updating the radio software will prevent this condition from occurring. If the customer has lost all satellite radio functions and the Sirius ID number is missing, the TGM will need to be replaced to repair this condition.All radio and navigation functions are controlled by the TGM.
08-012-132018-05-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Compass Display Missing This Bulletin involves reconfiguring the vehicle for proper operation of the compass. The customer may note the compass display is missing in the Electronic Vehicle Information Center (EVIC). The Monroney Label does show this as an option for the vehicle.
08-013-132018-05-14. Service bulletin. ELECTRICAL SYSTEM. Passive Entry Enable/Disable Feature Is Missing In Customer Setting Menu This Bulletin involves reconfiguring the vehicle to display the passive entry Enable/Disable feature on the menu screen. The customer may note when trying to disable the passive entry feature this option is missing in customer settings
18-032-122018-05-14. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Less Than Desired Acceleration From Idle This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience less than desired acceleration from idle. Updating the software will correct the condition listed above.
08-020-132018-02-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Cluster Language Gets Mixed Up When Selecting Italian Or Dutch This Bulletin involves replacing the Instrument Cluster (IC). A customer may experience that the language selections in the cluster are mixed up. When Italian is selected it will change to Spanish and when Dutch is chosen it will change to Italian.
08-007-13 REV. A2018-02-21. Service bulletin. ELECTRICAL SYSTEM. RB5 RE2 Loss Of satellite Function, Sirius ID Number Missing This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. On further inspection the Technician may note that the Sirius ID number is missing.Updating the radio software will prevent this condition from occurring. If the customer has lost all satellite radio functions and the Sirius ID number is missing, the TGM will need to be replaced to repair this condition.All radio and navigation functions are controlled by the TGM.
08-013-132018-02-21. Service bulletin. ELECTRICAL SYSTEM. Passive Entry Enable/Disable Feature Is Missing In Customer Setting Menu This Bulletin involves reconfiguring the vehicle to display the passive entry Enable/Disable feature on the menu screen. The customer may note when trying to disable the passive entry feature this option is missing in customer settings
08-055-17 REV. A2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Flash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software. The customer may experience the following:HFM does not boot properly. "Hands-Free Module Loading" displayedon the head unit.TheHFM is inoperative and unresponsive to all user input.TheHFM is unresponsive and appears off the bus to wiTECH.Inaccurate foreign language translations.VoiceRecognition (VR) is sluggish after changing the language.IPhone®4 starts auto recording itself.Backgroundnoise from Automated Speech Recognition. When in Bluetooth® Streaming Audio (BTSA) mode, the display will show?Music paused connecting phone? while a song is beingplayed and without an incoming call. Wrong BTSA screen when deleting. Whenin Text To Speech (TTS), it will be a mix of the TTS and recording. IPod®touch, BTSA will not Audio Stream.Integratedcenter stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition wasturned off.AutomaticSound Recognition (ASR) Microphone picking up background noise.WithSales code RSQ, when the language is set for Italian and after theignition is cycled, the phone screens will change to English.No response from the VR button on the steering wheel.Notbeing able to enter into the phone screen on the radio.Technicians may find Diagnostic Trouble Code (DTC) U0197-00 Lost CommunicationWith Hands Free Phone Module, is set. Thecustomer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English.The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.After the software update has been completed, both the hands free screen and VR will default back to the last language used.Enhancements now include all vehicles, not just internationalvehicles.The following software enhancement isincluded:VR Teleprompter
R61 (15V-675)2017-10-21. Service bulletin. SERVICE BRAKES; ELECTRICAL SYSTEM. Antilock Brake System Control Module Anti-Lock Brake System (ABS) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case and into the ABS module. Moisture in the ABS module could disable the ABS and/or Electronic Stability Control (ESC) system(s). The lack of a functioning ABS and/or ESC system(s) could change the braking and/or handling characteristics of the vehicle and cause a crash without warning.
18-050-16 REV. A2016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). "FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM IMPROVEMENTS THIS BULLETIN INVOLVES SELECTIVELY ERASING AND REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE. SYMPTOM/CONDITION: A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND ONE OR MORE OF THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS) SET IN THE PCM: JC VEHICLES 3.6L: · P0335 - CRANKSHAFT POSITION SENSOR CIRCUIT. · P2610 - PCM INTERNAL ENGINE OFF TIMER PERFORMANCE. · U0140 - LOST COMMUNICATION WITH BODY CONTROL MODULE (BCM). · P0456 - EVAP SYSTEM SMALL LEAK. · P0108 - MANIFOLD ABSOLUTE PRESSURE SENSOR CIRCUIT HIGH (2012 MY ONLY). THE FOLLOWING TRANSMISSION ENHANCEMENTS ARE ALSO INCLUDED IN THIS SOFTWARE UPDATE: · CONTINUOUS CYCLING OF FUEL PUMP RELAY WHEN USING REMOTE START. · 1 - 2 UPSHIFT CLUNK OR BUMP. · 3 - 4 HARSH UPSHIFT AT CLOSED THROTTLE AFTER A WOT STAB IN 1ST OR 2ND GEAR. · 4 - 5 UPSHIFT CLUNK OR BUMP. · 5 - 6 UPSHIFT CLUNK OR BUMP. · 5- 4 DOWNSHIFT CLUNK OR BUMP. · 6 - 5 DOWNSHIFT CLUNK OR BUMP. · RPM FLUCTUATING OR JERKING WHILE OPERATING IN CRUISE CONTROL. CONDITION IS MORE NOTICEABLE WHEN THE VEHICLE IS GOING UP AND DOWN GRADES. · IMPROVES THE CONSISTENCY OF HOW SHIFTS ARE CONTROLLED DURING UPSHIFTS “TORQUE MANAGEMENT”. · DELAYED DOWNSHIFTS. JC VEHICLES 2.4L: · **U0140 - LOST COMMUNICATION WITH BODY CONTROL MODULE (BCM).** · P0456 - EVAP SYSTEM SMALL LEAK. THE FOLLOWING TRANSMISSION ENHANCEMENTS ARE ALSO INCLUDED IN THIS SOFTWARE UPDATE: · 1 - 2 UPSHIFT CLUNK OR BUMP. · 3 - 4 HARSH UPSHIFT AT CLOSED THROTTLE AFTER A WOT STAB IN 1ST OR 2ND GEAR. · 4 - 5 UPSHIFT CLUNK OR BUMP. · RPM FLUCTUATING OR JERKING WHILE OPERATING IN CRUISE CONTROL. CONDITION IS MORE NOTICEABLE WHEN THE VEHICLE IS GOING UP AND DOWN GRADES. · 1 - 2 HARSH UPSHIFT GOING DOWN A GRADE. · 3 - 2 DOWNSHIFT CLUNK OR BUMP. · 4 - 3 DOWNSHIFT CLUNK OR BUMP.
08-020-132016-06-02. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-013-132016-06-02. Service bulletin. ELECTRICAL SYSTEM. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
18-029-13REV.A2016-04-26. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
18-024-12REV.A2016-04-26. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
18-008-132016-04-26. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-092-142016-04-26. Service bulletin. ELECTRICAL SYSTEM. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-078-132016-04-26. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-078-13REV.A2016-04-26. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-066-142016-04-26. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-047--132016-04-12. Service bulletin. ELECTRICAL SYSTEM. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-046-13REV.A2016-04-12. Service bulletin. ELECTRICAL SYSTEM. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-038-132016-04-12. Service bulletin. ELECTRICAL SYSTEM. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-037-142016-04-12. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.