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Service bulletins for the 2012 Dodge Journey

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

224 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
08-004-132021-03-29. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM. RB4 Navigation Radio Enhancement This Bulletin involves replacing the Telematics Gateway Module (TGM), Amplifier (If equipped) and updating the Heating, Ventilation and Air Conditioning (HVAC) module. A customer may experience one or all of the following: Navigation system will reset. Navigation will display incorrect routing. Vehicle indicator on the screen will drift from the given route.
08-032-132021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; ELECTRICAL SYSTEM:SOFTWARE. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.
S1121000006 Rev.2020-09-28. Service bulletin. ELECTRICAL SYSTEM; ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION. (Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S20080001132020-09-28. Service bulletin. ENGINE; ELECTRICAL SYSTEM. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
08-049-202020-05-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
S15080004802020-04-27. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Speed Control Operates Intermittently
18-058-19 REV. B2020-01-21. Service bulletin. ELECTRICAL SYSTEM. No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming
18-058-19 REV. A2019-12-16. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming
08-083-192019-10-28. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: U0197-00 - Lost Communication With Hands Free Phone Module. Customers may also comment one or more the following: Loss of audio while on a Bluetooth phone call(MYs 2014 - 2019 JC Only). HFM does not boot properly. "Hands-Free Module Loading" is displayed on the head unit. The HFM is inoperative and unresponsive to all user input. The HFM is unresponsive and appears off the bus to wiTECH. Inaccurate foreign language translations. Voice Recognition (VR) is sluggish after changing the language. IPhone 4 starts auto recording itself. Background noise from automated speech recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show ?Musicpaused connecting phone? while a song is being played and without an incoming call. Wrong BTSA screen when deleting. When in Text To Speech (TTS), it will be a mix of the TTS and recording. IPod touch, BTSA will not audio stream. Integrated center stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition was turned off. Automatic Sound Recognition (ASR) microphone picking up background noise. When the language is set for Italian and after the ignition is cycled,the phone screens will change to English(Sales Code RSQ Only). No response from the steering wheel VR button. Not being able to enter into the phone screen on the radio. The customer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English. The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.
18-066-152018-11-19. Service bulletin. ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM. Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. The technician may find the following Diagnostic Trouble Code (DTCs) set in the Powertrain Control Module (PCM) memory: ? U0140 - Lost Communication With Body Control Module. (3.6L engine only). NOTE: Attempting to clear this DTC will be unsuccessful. Some customers may experience any of the following: ? Continuous cycling of fuel pump relay when using remote start (3.6L engines) ? Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that P0108 - Manifold Absolute Pressure Sensor Circuit High has been set active or stored (3.6L engine) NOTE: MIL Illumination for P0108 - Manifold Absolute Pressure Sensor Circuit High affects only 2012 model year vehicles equipped with a 3.6L engine (sales code ERB). ? 1 - 2 upshift clunk or bump (2.4L & 3.6L engines) ? 3 - 4 harsh upshift at closed throttle after a WOT stab in 1st or 2nd gear (2.4L & 3.6L engines) ? 4 - 5 upshift clunk or bump (2.4L & 3.6L engines) ? 5 - 6 upshift clunk or bump (3.6L engine) ? 6 - 5 downshift clunk or bump (3.6L engine) ? 6 - 4 downshift clunk or bump (3.6L engine) ? RPM Fluctuating or Jerking feeling while operating in cruise control. Condition is more noticeable when the vehicle is going up and down grades(2.4L & 3.6L engines) ? 1 - 2 harsh upshift going down a grade (2.4L engine) ? 3 - 2 downshift clunk or bump (2.4L engine) ? 4 - 3 downshift clunk or bump (2.4L engine) ? Improves the consistency of how shifts are controlled during upshifts ?torque management? ? Delayed downshifts (3.6L engine) Updating the software will correct the conditions listed above.
08-010-152018-11-19. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Flash: DTC B1A8A-00 - No Start Condition With a Low Battery This bulletin involves reprogramming the Radio Frequency Hub (RF-HUB) with new software. A small number of customers may report no start condition with the Vehicle Security Light flashing and the DTC B1A8A-00 ? MULTI-MODULE VIN HANDSHAKE FAILURE ? active.
Z5091195A$2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
18-006-132018-06-11. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Lack Of Acceleration Performance With The Accelerator Pedal Fully Pressed This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. Derate at wide open throttle.
18-008-132018-06-04. Service bulletin. EQUIPMENT; ENGINE; POWER TRAIN; ELECTRICAL SYSTEM. Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High And Transmission Shift Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience any of the following: 3.6L engine. MIL Illumination for P0108 - Manifold Absolute Pressure Sensor Circuit High affects only 2012 model year vehicles equipped with a 3.6L engine (sales code ERB). 2.4L & 3.6L engines 2.4L & 3.6L engines 2.4L & 3.6L engines 3.6L engine 3.6L engine 3.6L engine 2.4L & 3.6L engines 2.4L engine 2.4L engine 2.4L engine Improves the consistency of how shifts are controlled during upshifts ?torque management?. 3.6L engine Updating the software will correct the conditions listed above.
08-007-132018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. RB5 RE2 Loss Of satellite Function, No Sirius ID Message This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. The customer may note that a message, ? No Sirius ID? is displayed on the screen. Updating the radio software will prevent this condition from occurring . If the customer has lost all satellite radio functions and ?No Sirius ID? is displayed on the screen, the TGM/TGW will need to be replaced to repair this condition. NOTE: All radio and navigation functions are controlled by the TGM.
18-006-132018-06-04. Service bulletin. VEHICLE SPEED CONTROL:ACCELERATOR PEDAL; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT. Flash: Lack Of Acceleration Performance With The Accelerator Pedal Fully Pressed This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. Derate at wide open throttle.
08-010-142018-05-21. Service bulletin. STEERING; ELECTRICAL SYSTEM. Cruise Control Slow Or No Response This bulletin involves upgrading the software on the Steering Column Control Module (SCCM). A customer may experience, no response or slow response to cruise control switch activations. Issues will be experienced by the customers that activate/press the switches in a very fast manner.
08-011-142018-05-21. Service bulletin. ELECTRICAL SYSTEM. Flash: Hands Free Module Defaults To English Instead Of Last Language Selected This Bulletin involves performing a USB service flash of the Hands Free Module (HFM). The customer may note when trying to select a none supported language like Russian or Portuguese the Hands Free screen will default to English. The Voice Recognition (VR) will default back to the last language (Italian, French, Spanish, German or Dutch) the customer was using. After the software updated has been completed both the Hands Free screen and VR will default back to the last language used. VR Teleprompter enhancement.
08-007-13 REV. A2018-05-14. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RB5 RE2 Loss Of satellite Function, Sirius ID Number Missing This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. On further inspection the Technician may note that the Sirius ID number is missing.Updating the radio software will prevent this condition from occurring. If the customer has lost all satellite radio functions and the Sirius ID number is missing, the TGM will need to be replaced to repair this condition.All radio and navigation functions are controlled by the TGM.
18-032-122018-05-14. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Less Than Desired Acceleration From Idle This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience less than desired acceleration from idle. Updating the software will correct the condition listed above.
08-007-13 REV. A2018-02-21. Service bulletin. ELECTRICAL SYSTEM. RB5 RE2 Loss Of satellite Function, Sirius ID Number Missing This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. On further inspection the Technician may note that the Sirius ID number is missing.Updating the radio software will prevent this condition from occurring. If the customer has lost all satellite radio functions and the Sirius ID number is missing, the TGM will need to be replaced to repair this condition.All radio and navigation functions are controlled by the TGM.
08-007-132018-02-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. RB5 RE2 Loss Of satellite Function, No Sirius ID Message This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. The customer may note that a message, ? No Sirius ID? is displayed on the screen. Updating the radio software will prevent this condition from occurring . If the customer has lost all satellite radio functions and ?No Sirius ID? is displayed on the screen, the TGM/TGW will need to be replaced to repair this condition. NOTE: All radio and navigation functions are controlled by the TGM.
08-063-122018-02-21. Service bulletin. FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM. Fuel Gauge Will Not Read Full After Filling Up The Fuel Tank This bulletin involves replacing the fuel pump module. NOT find any Diagnostic Trouble Codes (DTC) for this condition.Replacement of the Fuel pump module will repair this concern.
08-055-17 REV. A2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Flash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software. The customer may experience the following:HFM does not boot properly. "Hands-Free Module Loading" displayedon the head unit.TheHFM is inoperative and unresponsive to all user input.TheHFM is unresponsive and appears off the bus to wiTECH.Inaccurate foreign language translations.VoiceRecognition (VR) is sluggish after changing the language.IPhone®4 starts auto recording itself.Backgroundnoise from Automated Speech Recognition. When in Bluetooth® Streaming Audio (BTSA) mode, the display will show?Music paused connecting phone? while a song is beingplayed and without an incoming call. Wrong BTSA screen when deleting. Whenin Text To Speech (TTS), it will be a mix of the TTS and recording. IPod®touch, BTSA will not Audio Stream.Integratedcenter stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition wasturned off.AutomaticSound Recognition (ASR) Microphone picking up background noise.WithSales code RSQ, when the language is set for Italian and after theignition is cycled, the phone screens will change to English.No response from the VR button on the steering wheel.Notbeing able to enter into the phone screen on the radio.Technicians may find Diagnostic Trouble Code (DTC) U0197-00 Lost CommunicationWith Hands Free Phone Module, is set. Thecustomer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English.The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.After the software update has been completed, both the hands free screen and VR will default back to the last language used.Enhancements now include all vehicles, not just internationalvehicles.The following software enhancement isincluded:VR Teleprompter
R61 (15V-675)2017-10-21. Service bulletin. SERVICE BRAKES; ELECTRICAL SYSTEM. Antilock Brake System Control Module Anti-Lock Brake System (ABS) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case and into the ABS module. Moisture in the ABS module could disable the ABS and/or Electronic Stability Control (ESC) system(s). The lack of a functioning ABS and/or ESC system(s) could change the braking and/or handling characteristics of the vehicle and cause a crash without warning.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.