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Service bulletins for the 2011 Dodge Journey

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

162 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
90032202019-10-28. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
90040762019-07-15. Service bulletin. EQUIPMENT; ENGINE. Oil Filter Adapter If replacing Oil Filter Adapter due to oil leak, please be aware a seal kit is available for repair. If replacing due to missing Spring Loaded Check Valve, a replacement spring and check valve are now available through MOPAR.
08-055-15 REV-A2018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: ? Improve FM radio reception. (This only applies to 2012 LX vehicles with RE6, RB6 radios located in Dubai). ? Audio muted after a cold start. This applies to all 2011 vehicles and only 2012 vehicles with software level earlier then 11.43.37. ? Phone screen buttons intermittently missing. ? Rear view camera screen may be blank. ? Improved rear view camera image. ? Radio presets and parameters returning to defaults. ? AM or FM audio mutes upon start up. ? Seek frozen, tuner locks up, unable to change stations (RE3 only). ? Radio resets (RE3 only). ? Presets are intermittently skipped (RE3 only). ? When playing MP3, iPod or USB songs, the screen will not always display the correct song title. ? Sirius Traffic/Weather Jump button improvement. ? Controls Screen popup time-out option has been added to settings screen (SRT only). ? Temperature and Oil pressure gauge enhancements (SRT only). ? Blind spot monitor chime enhancement. ? Radio Language Translation improvements. ? Navigation Language Translation improvements. ? Disable/Enable traffic announcement feature added (RB4 RB5 RB6). ? Garmin Voice Recognition (VR) enhancements (RB4 RB5 RB6). ? Garmin audio enhancements (RB4 RB5 RB6). ? Navigation map enhancements (RB4 RB5 RB6). ? Garmin stuck on loading screen (RB4 RB5 RB6). ? Traffic rerouting and icon enhancements (RB4 RB5 RB6). ? Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive). ? Radio may reboot when Russian language keyboard used (RB4). ? Travel Link showing up as unsubscribed. ? Fuel Station routing issues. ? Heated seat greyed out. ? Navigation icon going backwards.
08-055-152018-11-26. Service bulletin. EQUIPMENT. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: ? Audio muted after a cold start. This applies to all 2011 vehicles and only 2012 vehicles with software level earlier then 11.43.37. ? Phone screen buttons intermittently missing. ? Rear view camera screen may be blank. ? Improved rear view camera image. ? Radio presets and parameters returning to defaults. ? AM or FM audio mutes upon start up. ? Seek frozen, tuner locks up, unable to change stations (RE3 only). ? Radio resets (RE3 only). ? Presets are intermittently skipped (RE3 only). ? When playing MP3, iPod or USB songs, the screen will not always display the correct song title. ? Sirius Traffic/Weather Jump button improvement. ? Controls Screen popup time-out option has been added to settings screen (SRT only). ? Temperature and Oil pressure gauge enhancements (SRT only). ? Blind spot monitor chime enhancement. ? Radio Language Translation improvements. ? Navigation Language Translation improvements. ? Disable/Enable traffic announcement feature added (RB4 RB5 RB6). ? Garmin Voice Recognition (VR) enhancements (RB4 RB5 RB6). ? Garmin audio enhancements (RB4 RB5 RB6). ? Navigation map enhancements (RB4 RB5 RB6). ? Garmin stuck on loading screen (RB4 RB5 RB6). ? Traffic rerouting and icon enhancements (RB4 RB5 RB6). ? Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive). ? Radio may reboot when Russian language keyboard used (RB4). ? Travel Link showing up as unsubscribed. ? Fuel Station routing issues. ? Heated seat greyed out. ? Navigation icon going backwards.
08-009-152018-11-19. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Poor GPS Signal Reception This bulletin involves the replacement of the original GPS antenna with a roof mount antenna to improve the Navigation performances. Customer may experience off route conditions due to degrading Navigation satellite signal available from GPS antenna placed in the I/P.
Z5091195A$2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
08-028-14 REV. A2018-06-11. Service bulletin. EQUIPMENT. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: Phone screen buttons intermittently missing. Rear view camera screen may be blank. Improved rear view camera image. Radio presets and parameters returning to defaults. AM or FM audio mutes upon start up. Seek frozen, tuner locks up, unable to change stations (RE3 only). Radio resets (RE3 only). Presets are intermittently skipped (RE3 only). When playing MP3, iPod or USB songs, the screen will not always display the correct song title. Sirius Traffic/Weather Jump button improvement. Controls Screen popup time-out option has been added to settings screen (SRT only). Temperature and Oil pressure gauge enhancements (SRT only). Blind spot monitor chime enhancement. Radio Language Translation improvements. Navigation Language Translation improvements. Disable/Enable traffic announcement feature added (RB4 RB5 RB6). Garmin Voice Recognition (VR) enhancements (RB4 RB5 RB6). Garmin audio enhancements (RB4 RB5 RB6). Navigation map enhancements (RB4 RB5 RB6). Garmin stuck on loading screen (RB4 RB5 RB6). Traffic rerouting and icon enhancements (RB4 RB5 RB6). Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive). Radio may reboot when Russian language keyboard used (RB4). Travel Link showing up as unsubscribed. Fuel Station routing issues. Heated seat greyed out. Navigation icon going backwards.
24-002-142018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL. Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.
09-001-132018-06-04. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
18-006-132018-06-04. Service bulletin. VEHICLE SPEED CONTROL:ACCELERATOR PEDAL; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT. Flash: Lack Of Acceleration Performance With The Accelerator Pedal Fully Pressed This bulletin involves flash reprogramming the Powertrain Control Module (PCM) with new software. Derate at wide open throttle.
08-031-162018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL. Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: · Reduced ?Device Reading? wait time after connecting a device to the remote USB port. · Call / dial separation improves upon names being recognized as phone numbers. · Improved sound quality during Bluetooth streaming. · Increased iPod and iPhone compatibility. · SMS messaging support via Mobile Application Part (MAP) protocol (not all phones support the MAP protocol). · Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. · Previous button will return the song currently being played to the beginning of the track. · AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.
08-028-142018-05-21. Service bulletin. EQUIPMENT. RB5 RE2 RE6 RB6 RE3 RB4 Radio Enhancements This Bulletin involves updating the radio's software. A customer may experience one or move of the following: ? Fuel Station Routing issues. ? Heated Seat Greyed Out. ? Navigation Icon going backwards. ? Map Checksum Error.
08-032-132018-05-21. Service bulletin. EQUIPMENT. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.
08-032-12 REV. A2018-05-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus. Flashing the amplifier will correct this condition.
90025192018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
08-032-12 REV. A2018-02-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.
08-015-162017-10-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Poor GPS Signal Reception This bulletin involves the replacement of the GPS antenna with a roof mount antenna to improve navigation performance. The customer may experience off route conditions due to weak navigation satellite signal.
08-015-162016-06-22. Service bulletin. EQUIPMENT. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-08-055-15REVA2015-08-29. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. ON CERTAIN VEHICLES VARIOUS ISSUES PERTAINING TO BLANK REAR VIEW CAMERA SCREEN, PRESETS, INTERMITTENTLY SKIPPED, GREYED OUT HEATED SEAT, BACKWARDS GOING NAVIGATION ICON, ROUTING ISSUES WITH FUEL STATION, ETC. MODEL 2011-12 CHARGER, 300, JOURNEY. *PE
CSN-L122011-06-28. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. CHRYSLER SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. 2011 JOURNEY AND CHARGER. WHILE CONDUCTING A HANDS FREE CALL THE REAR PARK ASSIST CHIME MAY NOT WORK. *RM

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.