Service bulletins for the 2014 Dodge Durango
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
372 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 18-054-14 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Intermittent Extended Crank, Long Crank Time. This bulletin involves inspecting the Bank 1 Camshaft Position Sensor serial number and if necessary, replacing the sensor. A small number of customers may experience an intermittent 1 to 5 second extended crank condition when starting their vehicle. No DTCs will be present when this occurs. |
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| 24-009-14 | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Flash: HVAC System Improvements This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Some customers may experience one or more of the following conditions. ? Erratic blower speed operation when using HVAC system in auto mode. ? Brief burst of hot or cold air after adjusting the HVAC temperature setting.Updating the HVAC software will correct these conditions. |
| 21-030-14 | 2018-06-11. Service bulletin. POWER TRAIN. 845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to remedy a customer?s concern of poor shift quality. Customers may indicate that their transmission shift quality does not meet their expectations. |
| 21-012-14 REV. B | 2018-06-11. Service bulletin. POWER TRAIN. 8 Speed Transmission Shift Adaptation, Drive Learn Procedure This bulletin involves performing a Transmission Adaptation Learn procedure based on a subjective shift quality rating evaluation.The adaptation drive learn procedure must be performed on all 8-speed transmissions when the transmission is repaired/replaced and/or the Valve Body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations. |
| 08-072-14 | 2018-06-11. Service bulletin. POWER TRAIN. Intermittently The Vehicle Will Not Shift Out Of Park This bulletin involves replacing the electronic shifter, if required. The customer may experience not being able to shift out of park. This condition can be corrected by turning off the vehicle and allowing all of the modules to go to sleep. Once the modules have gone through a key cycle the DTC will go from active to stored and then the vehicle can be shifted out of park. On further inspection DTCs P0607-00-ECU INTERNAL PERFORMANCE and P0928-00-BTSI CONTROL may be found active or stored. |
| 08-078-14 | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. RG2 RJ2 Radio Language Enhancements Portuguese Polish Turkish Brazil-Portuguese This bulletin involves updating the radio's software. The customer may notice one or more of the following. Unable to select ?Portuguese and Polish? languages on VP2 ECE Radio. Unable to select ?Turkish and Brazil-Portuguese? languages on VP2 ROW Radio. |
| 03-001-14 REV. B | 2018-06-11. Service bulletin. EQUIPMENT. Service Bulletin/RRT 03-001-14 REV.A Superseded By Customer Satisfaction Notification (CSN) P39 Refer to service procedures outlined in CSN P39. |
| 08-064-14 | 2018-06-11. Service bulletin. EQUIPMENT. RJ4 Navigation Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Peru maps not available. When using navigation route guidance with Spanish language selected the customer will have English voice guidance presented when it should be in Spanish. |
| 03-001-14 REV. A | 2018-06-11. Service bulletin. EQUIPMENT. Front Half Shaft Boot Clamp Loose This bulletin involves replacing both front half shafts. Some vehicles may have been built with loose front half shaft boot clamps. A loose front half shaft boot clamp could allow the boot to come loose allowing moisture and debris into the CV joint. |
| 03-001-14 | 2018-06-11. Service bulletin. EQUIPMENT. Front Half Shaft Boot Clamp Loose This bulletin involves replacing both front half shafts. Some vehicles may have been built with loose front half shaft boot clamps. A loose front half shaft boot clamp could allow the boot to come loose allowing moisture and debris into the CV joint. |
| 22-003-14 | 2018-06-11. Service bulletin. STEERING; WHEELS. Steering Wheel Vibration at Speeds Above 65 MPH (105 KMH) This bulletin involves diagnosing vibration and if necessary replacing front wheel bearings. Customer may experience vibration in the steering wheel while driving at speeds between 65 to 80 mph. |
| 08-053-14 | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM. Flash: Vehicle Enhancement This bulletin involves updating the Body Control Module (BCM) software. The customer may experience one or all of the following: ? False security alarm activation. ? A significant delay to update the ambient air temperature display. ? Intermittently the interior lights may not turn on with the first press of the key fob. ? Ambient temperature may display - 40 F/-40 C for a few seconds at start up. ? Courtesy lamps are dim when approaching the vehicle after a remote start. ? Intermittently the vehicle may not start, after the vehicle has been driven and then trying to restart the vehicle with remote start. ? Back lighting flickers after a remote start, the condition is gone after entering the vehicle and restarting it. ? Engine may turn off, after the vehicle is remote started and then unlocking the vehicle with the liftgate passive entry. ? False U0422-00-Implauible Data Received and turning on the MIL indicator lamp. (Diesel Only) ? Missing DTCs for open or short cabin heater 1, 2 or 3. (Diesel Only) ? False DTC setting for front Daytime Running Lamps (DRL) circuit open, DRL will work properly. ? False setting for B16D3-15 Right DRL Lamp Control - Circuit Short To Battery Or Open. ? False setting for B16CF-15 Left DRL Lamp Control - Circuit Short To Battery Or Open. |
| 18-034-14 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit |
| 21-012-14 | 2018-06-11. Service bulletin. POWER TRAIN. Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure. In addition, this bulletin involves performing transmission adaptation learn procedure when the transmission is repaired/replaced and/or the valve body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations. |
| P14040214 | 2018-06-11. Service bulletin. SERVICE BRAKES, HYDRAULIC. New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest water during vehicle operation during wet weather conditions. A brake booster that has experienced water ingestion may have the brake function compromised if the water inside the brake booster freezes. The driver may be required to apply additional application force to apply the brakes during sub-freezing driving conditions. An unexpected additional brake pedal application force requirement could slow the driver?s brake application reaction time and cause a crash without warning. Chrysler will conduct a voluntary safety recall on all involved vehicles to inspect the brake booster for corrosion. Brake boosters found with excessive corrosion will be replaced. All boosters will be equipped with a shield to protect the brake booster crimp joints from water exposure. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles. |
| 08-054-16 | 2018-06-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. · SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. · Navigation function may resets itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. · GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. · A false Pop-up message may appear Vehicle Phone Requires Service even though the vehicle?s phone works properly. · Back-up camera image may be unclear or jittery/stutters at times. · Enables Via Mobile software features when released to consumers (U.S. market only). · Able to adjust audio balance / fade settings during a VR session. · Correct condition where user could not exit screen off mode. · Mute button status was not being displayed correctly. · Presets where not shown correctly or were deleted. · Enhancements to POI. · ParkSense tone continuously on. · Enhancement to navigation routing. · Radio display may shows ?Please insert USB Stick?. · Enhancement made when video is display in radio when using PAL format video disks. · Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. · Navigation may not start or may lose position. · Rear camera may show a black screen for 3 seconds upon going to rev |
| 08-006-16 REV. B | 2018-06-04. Service bulletin. ELECTRICAL SYSTEM; WHEELS. RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash. · During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device. Intermittently missing tracks on USB/SD Card media modes. · Potential for inoperative or blank radio display. Radio displays message Please insert update USB. AM/FM presets lost over on ignition cycle. · iPod Synchronization will be incomplete causing the Voice Recognition (VR) to be inoperative. · Display shows multiple USB media song titles in the browse menu. · System incorrectly comes up in Aux mode. · Unable to change CD tracks with steering wheel controls. · May be able to change AM/FM frequencies while changing SXM frequencies. · Display screen dim. · Paired phone list is deleted after ignition cycle. · Not able to pair phone. · Unable to delete paired device from list. · Removed the ability to pair phones while the vehicle is in motion. · Voice command not able to play new text messages. · SXM presets are lost at times. · SXM disappeared and failed to re-register. · Intermittently the wrong selected media is played. · Noises (pops and cracks) for AM/FM. · Audio controls are locked out after using VR. · iPod will not resume playing after phone call. iPod Repeat function is not turned on. iPod songs not accessible through VR without genre. iPod shuffle does not continue after ignition cycle. · Not able to restore to default setting. · Potential for battery draw on E-Call function. · Steering wheel control seek up/down function not working. · Steering wheel control press and hold skippi |
| 68206429A | 2018-06-04. Service bulletin. SEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair. |
| 23-016-16 | 2018-06-04. Service bulletin. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; SEATS:MID/REAR ASSEMBLY; EQUIPMENT. Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving. |
| 18-008-14 REV. A | 2018-05-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Flash: MIL Illumination P0300- Multiple Cylinder Misfire and/or P0573- Brake Switch 1 Stuck Off This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: (only applies to 5.7L engines) P0573 - Brake Switch 1 Stuck OffThe following powertrain system improvements/enhancements are also included in this software release: Corrected a generic scan tool display issue regarding Mode 6 data accuracy. (only applies to 5.7L engines) |
| 24-003-14 | 2018-05-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM. Flash: Automatic Temperature Control- Cabin Temperature Too High This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may experience the following condition: ? Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint. Updating the HVAC software will correct these conditions. |
| 08-036-14 | 2018-05-21. Service bulletin. EQUIPMENT. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Navigation display enhancement. ? Enables Via Mobile software features when released to consumers. ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Compass indicator turns off. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank. ? Compass direction may be incorrect. ? Vehicle's Icon changes on the navigation map. ? Loss of vehicle position on NAV map. ? ?Vehicle Phone Requires Service? message appears on 8.4? screen. ? Nav turn-by-turn enhancements. ? Nav map guidance enhancements. ? Nav text overlaps in detour menu. ? Nav map, vehicle location enhancements in areas with low GPS signals. ? Navigation shows vehicle in San |
| 08-013-14 REV. A | 2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA2 Radio Enhancement This bulletin involves updating the radio's software. The customer may notice one or more of the following. ? Display screen dim. ? Paired phone list is deleted after ignition cycle. ? Not able to pair phone. ? Unable to delete paired device from list. ? Removed the ability to pair phones while the vehicle is in motion. ? Voice command not able to play new text messages. ? SXM presets are lost at times. ? SXM disappeared and failed to re-register. ? Intermittently the wrong selected media is played. ? Noises (pops and cracks) for AM/FM. ? Audio controls are locked out after using VR. ? IPOD will not resume playing after phone call. ? IPOD ?Repeat? function is not turned on. ? IPOD songs not accessible through VR without ?genre?. ? IPOD shuffle does not continue after ignition cycle. ? Not able to restore to default setting. ? Potential for battery draw on E-Call function. ? Steering wheel control seek up/down function not working. ? Steering wheel control press and hold skipping channels. ? Intermittently the wrong pop-ups or displays is shown. ? Intermittently the phone or media will freeze. ? Presets or clock setting are lost after software updates. ? Climate ON/OFF pop-up will not longer appear. ? Can?t change media source to Disc. ? Wrong EQ setting being used. ? Mute function not working correctly. ? No audio on phone calls. Improvements ? VR command, prompts and recognition. ? Blue Tooth Streaming Audio, connection and playing. ? Audio during hands free calling. ? Phone book downloading and display. ? Retaining/storing all presets and improvements to presets from skipping channels. ? Text message downloading and playing. |
| 08-021-14 REV. A | 2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RG3 RG4 RJ3 RJ4 RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when ignition is cycled. ? Volume adjustment for navigation prompts, for phone call. ? Incorrect rear to center fade displayed at start up. ? Translation enhancements for French German and Spanish. ? Right arrow doesn't work for advancing through preset. ? Map zoom level reduced. ? Park sense audio tone stuck on. ? |
| 08-020-14 | 2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: Radio May Be Muted Caused By The Amplifier Not Communicating This bulletin involves updating the Amplifier?s software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus. On further inspection U0186-00 Lost communication with the audio amplifier may be found. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.