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Service bulletins for the 2014 Dodge Durango

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

372 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
24-003-14 REV. A2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Flash: Automatic Temperature Control, Cabin Temperature Too High This bulletin involves reprogramming the HVAC Module with new software. Customers may experience the following condition: Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint.Updating the HVAC software will correct these conditions.
24-009-142018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Flash: HVAC System Improvements This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Some customers may experience one or more of the following conditions. ? Erratic blower speed operation when using HVAC system in auto mode. ? Brief burst of hot or cold air after adjusting the HVAC temperature setting.Updating the HVAC software will correct these conditions.
08-078-142018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. RG2 RJ2 Radio Language Enhancements Portuguese Polish Turkish Brazil-Portuguese This bulletin involves updating the radio's software. The customer may notice one or more of the following. Unable to select ?Portuguese and Polish? languages on VP2 ECE Radio. Unable to select ?Turkish and Brazil-Portuguese? languages on VP2 ROW Radio.
08-053-142018-06-11. Service bulletin. ELECTRICAL SYSTEM. Flash: Vehicle Enhancement This bulletin involves updating the Body Control Module (BCM) software. The customer may experience one or all of the following: ? False security alarm activation. ? A significant delay to update the ambient air temperature display. ? Intermittently the interior lights may not turn on with the first press of the key fob. ? Ambient temperature may display - 40 F/-40 C for a few seconds at start up. ? Courtesy lamps are dim when approaching the vehicle after a remote start. ? Intermittently the vehicle may not start, after the vehicle has been driven and then trying to restart the vehicle with remote start. ? Back lighting flickers after a remote start, the condition is gone after entering the vehicle and restarting it. ? Engine may turn off, after the vehicle is remote started and then unlocking the vehicle with the liftgate passive entry. ? False U0422-00-Implauible Data Received and turning on the MIL indicator lamp. (Diesel Only) ? Missing DTCs for open or short cabin heater 1, 2 or 3. (Diesel Only) ? False DTC setting for front Daytime Running Lamps (DRL) circuit open, DRL will work properly. ? False setting for B16D3-15 Right DRL Lamp Control - Circuit Short To Battery Or Open. ? False setting for B16CF-15 Left DRL Lamp Control - Circuit Short To Battery Or Open.
08-054-162018-06-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. · SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. · Navigation function may resets itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. · GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. · A false Pop-up message may appear Vehicle Phone Requires Service even though the vehicle?s phone works properly. · Back-up camera image may be unclear or jittery/stutters at times. · Enables Via Mobile software features when released to consumers (U.S. market only). · Able to adjust audio balance / fade settings during a VR session. · Correct condition where user could not exit screen off mode. · Mute button status was not being displayed correctly. · Presets where not shown correctly or were deleted. · Enhancements to POI. · ParkSense tone continuously on. · Enhancement to navigation routing. · Radio display may shows ?Please insert USB Stick?. · Enhancement made when video is display in radio when using PAL format video disks. · Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. · Navigation may not start or may lose position. · Rear camera may show a black screen for 3 seconds upon going to rev
08-006-16 REV. B2018-06-04. Service bulletin. ELECTRICAL SYSTEM; WHEELS. RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash. · During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device. Intermittently missing tracks on USB/SD Card media modes. · Potential for inoperative or blank radio display. Radio displays message Please insert update USB. AM/FM presets lost over on ignition cycle. · iPod Synchronization will be incomplete causing the Voice Recognition (VR) to be inoperative. · Display shows multiple USB media song titles in the browse menu. · System incorrectly comes up in Aux mode. · Unable to change CD tracks with steering wheel controls. · May be able to change AM/FM frequencies while changing SXM frequencies. · Display screen dim. · Paired phone list is deleted after ignition cycle. · Not able to pair phone. · Unable to delete paired device from list. · Removed the ability to pair phones while the vehicle is in motion. · Voice command not able to play new text messages. · SXM presets are lost at times. · SXM disappeared and failed to re-register. · Intermittently the wrong selected media is played. · Noises (pops and cracks) for AM/FM. · Audio controls are locked out after using VR. · iPod will not resume playing after phone call. iPod Repeat function is not turned on. iPod songs not accessible through VR without genre. iPod shuffle does not continue after ignition cycle. · Not able to restore to default setting. · Potential for battery draw on E-Call function. · Steering wheel control seek up/down function not working. · Steering wheel control press and hold skippi
24-003-142018-05-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM. Flash: Automatic Temperature Control- Cabin Temperature Too High This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may experience the following condition: ? Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint. Updating the HVAC software will correct these conditions.
18-008-142018-05-21. Service bulletin. ELECTRICAL SYSTEM. Flash: MIL Illumination P0300- Multiple Cylinder Misfire and/or P0573- Brake Switch 1 Stuck Off This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ? P0300 - Multiple Cylinder Misfire (only applies to 5.7L engines) ? P0573 - Brake Switch 1 Stuck Off
21-003-142018-05-21. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Vehicle Drivability and Shift Quality Improvements This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. Customers may indicate that the vehicle drivability and shift quality may not meet their expectations while in ECO Mode.
21-002-142018-05-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Flash: Shift Quality Improvements While in 4X4 Low-Range Mode This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. Customers may indicate that the shift quality while in 4X4 low range mode does not meet their expectations.
08-016-142018-05-21. Service bulletin. ELECTRICAL SYSTEM; SEATS; STEERING. Auto Comfort feature Always Defaults On In Cold Weather This Bulletin involves reconfiguring the vehicle for proper operation of the Auto Comfort feature. The customer may notice when the weather is cold the heated steering wheel and heated seats will automatically turn on. The customer will have to turn off both systems each time the key is cycled. There is no personal setting in the menu to have the Auto Comfort System default to off when the vehicle is started. Reconfiguring the vehicle will give the customer the option to have this feature be on or off when the vehicle is started.
08-002-142018-05-21. Service bulletin. ELECTRICAL SYSTEM; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. Flash: Can Not Disable Comfort Auto On Feature This Bulletin involves updating the Heated Seat Module (HSM) software. A customer may experience not being able to turn off the ?Comfort Auto On? feature in the customer settings.
08-094-172017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4). Clock does not automatically update to local time (2014 MY WK and KL with RG4). Poor or no connection to cellular network (2014 MY WK and KL with RG4). HVAC temperature out of sync with radio display (2014 MY KL with RG4). Some Uconnect App remote commands do not execute with the vehicle (2014 MY WK and KL with RG4). Display goes blank/black (2014 MY WK and KL with RG4).Cyrillic keyboard is missing in phone book (2014 MY WK and KL with RG4).Incorrect speed limit on NAV speed camera indication (2014 MY WK and KL with RG4). Poor reception for AM/FM radio.Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played.SD, USB or BTSA modes may become non-functional for a given ignition cycle.Track names may be displayed twice in USB or SD media modes.Voice Recognition (VR) command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK)Vehicle only.DAB is inoperative.Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed camera UK&Spain complaining that the speed camera feature was not available with the latest MY14 software.SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only).AM/FM steering wheel mode switch button not working (LATAM markets only).Navigation Lockout Disable while vehicle is in motion (EMEA markets only).Removed network status indicators for SRT/APPS.VR says 'cancel' when starting (App) applications.iPod would not resume playing after a VR session or phone call.Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.Rear camera may show a black screen for 3 secon
08-028-17 REV. B2017-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
18-055-16 REV. A2017-11-03. Service bulletin. ENGINE; ELECTRICAL SYSTEM; POWER TRAIN. Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the PCM with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory: · **P0335 - Crankshaft Position Sensor Circuit. · P0456 - Evaporative System Small Leak (applies to 2014 MY only). · P2299 - Brake Pedal Position/Accelerator Pedal Position Incompatible (applies to 2015 MY only).** · P0456 - EVAP System Small Leak. · P0301 - Cylinder 1 Misfire. · P0302 - Cylinder 2 Misfire. · P0303 - Cylinder 3 Misfire. · P0304 - Cylinder 4 Misfire. · P0305 - Cylinder 5 Misfire. · P0306 - Cylinder 6 Misfire · P0300 - Multiple Cylinder Misfire. · P0513 - Invalid SKIM Key.
08-006-162017-10-21. Service bulletin. STEERING; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: · Potential for inoperative or blank radio display. · Radio displays message ?Please insert update USB?. · AM/FM presets lost over an ignition cycle. · iPod Synchronization will be incomplete causing the voice recognition to be inoperative. · Display shows multiple USB media song titles in the browse menu. · System incorrectly comes up in Aux mode. Unable to change CD tracks with steering wheel controls. · May be able to change AM/FM frequencies while changing SXM frequencies. · Display screen dim. · Paired phone list is deleted after ignition cycle. · Not able to pair phone. · Unable to delete paired device from list. · Removed the ability to pair phones while the vehicle is in motion. · Voice command not able to play new text messages. SXM presets are lost at times. · SXM disappeared and failed to re-register. · Intermittently the wrong selected media is played. · Noises (pops and cracks) for AM/FM. · Audio controls are locked out after using Voice Recognition (VR). · iPod will not resume playing after phone call. · iPod ?Repeat? function is not turned on. · iPod songs not accessible through VR without ?genre?. · iPod shuffle does not continue after ignition cycle. · Not able to restore to default setting. · Potential for battery draw on E-Call function. · Steering wheel control seek up/down function not working. · Steering wheel control press and hold skipping channels. · Intermittently the wrong pop-ups or displays are shown. · Intermittently the phone or media will freeze. · Presets or clock setting are lost after software updates. · Climate ON/OFF pop-up will not longer appear. · Cannot change media source to Disc. · Wrong EQ setting being used. · Mute function not working correctly. · No audio on phone calls.
68105583A$2016-09-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. "PENTASTAR OIL FILTER ADAPTER BEFORE REPLACING THIS PART, PLEASE CALL ANY ONE OF THE FOLLOWING PEOPLE. ENGINEERING IS SEEKING INFORMATION REGARDING THIS PART.~ DYE MUST BE USED TO DETERMINE WHERE THE LEAK IS COMING FROM BEFORE REPLACING. ALSO PLEASE CHECK THE RECENTLY UPDATED SERVICE BULLETIN NUMBER 09-008-15. ~ FIRST: NICK MORAND CELL (248) 410-5078 - NICK.MORAND@FCAGROUP.COM SECOND: BOB JACKSON CELL (248) 944-0466 - BOB.JACKSON@FCAGROUP.COM THIRD: JOE LOVELL CELL (734 309-6467 - JOE.LOVELL@FCAGROUP.COM IF A RESPONSE IS NOT RECEIVED WITHIN 15 MINS, THEN PROCEED WITH THE NECESSARY REPAIR."
08-054-162016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and updating the radio software, if required. SYMPTOM/CONDITION: **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.**
08-006-16 REV. B2016-07-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUBJECT: RA2 RG2 RJ2 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software
18-082-152016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
21-003-142016-06-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
21-003-14REV.A2016-06-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
21-002-142016-06-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
24-009-142016-05-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
24-003-142016-05-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.