Service bulletins for the 2021 Chrysler Pacifica
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
700 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 3100123 | 2024-01-02. Service bulletin. STRUCTURE. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels. |
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| S238A000009 | 2024-01-02. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Rear Seat Entertainment Tab On Radio Intermittently Disappears |
| S238A000008 | 2024-01-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Hybrid Pages Not Updating Properly |
| S2108000015 | 2024-01-02. Service bulletin. BACK OVER PREVENTION. Uconnect Box Require Service Message |
| S1408000384 | 2024-01-02. Service bulletin. BACK OVER PREVENTION; LANE DEPARTURE. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On |
| S2123000023 | 2024-01-02. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually |
| 9003357A | 2024-01-02. Service bulletin. ENGINE AND ENGINE COOLING. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| 9003357 | 2024-01-02. Service bulletin. BACK OVER PREVENTION. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
| S238A000047 | 2023-12-18. Service bulletin. BACK OVER PREVENTION. Humming Noise Through Speakers While Vehicle Is Off |
| S2223000058 | 2023-10-30. Service bulletin. STRUCTURE. Water Leak At Upper D-pillar Or Liftgate Area |
| S2208000011 | 2023-10-30. Service bulletin. EQUIPMENT:ELECTRICAL. Wireless Qi Charger Not Charging |
| 9100229 | 2023-10-30. Service bulletin. SUSPENSION. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. |
| 9004452 | 2023-10-30. Service bulletin. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. |
| 9100224 | 2023-10-30. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR. SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one. |
| 9100226 | 2023-10-30. Service bulletin. ELECTRICAL SYSTEM:WIRING. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 9100212 | 2023-10-30. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures. |
| 2400623 | 2023-10-02. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. A/C Diagnostic LOP Change |
| 2100823 | 2023-10-02. Service bulletin. POWER TRAIN. Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 - Drive Motor A Position Sensor Circuit Intermittent. ? P0A45 - Drive Motor B Position Sensor 1 Circuit. ? P0C1A - Drive Motor B Torque Delivered Performance. Customers may also comment on the following: ? Vehicle is in limp mode. Module flashes are also required for this Repair Procedure to be effective, the following modules are to be updated: ? Hybrid Control Processor (HCP). ? Auxiliary Hybrid Control Processor (AHCP) also known as the Power Inverter Module (PIM). This bulletin involves replacing the transmission. |
| 0819923 | 2023-10-02. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Radio Firmware Over The Air (FOTA) Update from R16.28 or R17.98 to R17.99 Software Version Customers may experience one or more of the following: ? Radio resets at times. ? Wireless disconnects. ? Intermittent display screen blank. ? Radio slow to respond and lockup. ? Radio inoperative intermittently. ? Apps not able to update. Additional enhancement included with this software update: ? CarPlayT and Android AutoT improvements and robustness added. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R16.28 and R17.98 (RU) and from R17.98 (WD) to R17.99. NOTE: The National campaign for this FOTA update launched September 8, 2023. |
| 0819823 | 2023-10-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.29C to 4.36 Customers may experience one or more of the following: ? Uconnect Box requires service message at start up. ? Losing Wi-Fi Hotspot streaming connection: internet data is not reliable. ? User is unable to setup the Charge schedule/Climate schedule events in Uconnect App (TBM is sending failure message). ? LED blinking on overhead console after ignition cycle. These conditions do not affect the rear view camera display. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 4.29c to 4.36. NOTE: The national launch for the FOTA is expected to begin September 08, 2023. |
| 93120 | 2023-10-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC |
| 93023 | 2023-10-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) |
| 93019 | 2023-10-02. Service bulletin. STRUCTURE:BODY:HOOD. FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B) |
| 93005 | 2023-10-02. Service bulletin. STRUCTURE:BODY:HOOD. Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B) |
| S2307000002 | 2023-10-02. Service bulletin. ENGINE AND ENGINE COOLING. Suspected engine coolant leak. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.