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Service bulletins for the 2021 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

700 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
9004138RevA2022-09-26. Service bulletin. AIR BAGS. GRILLE, Active Shutter For a Customer Concern of Check Engine Light On and DTC U11E9- PCM Lost Communication with Active Grille Shutter (AGS) is set, please review Star Online S2008000132 for known concerns. Prior to replacing this part please call FCA Redacted Content. If no response in 15 minutes, please proceed with repair.
90041382022-09-26. Service bulletin. EQUIPMENT. GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns.
08129222022-09-26. Service bulletin. ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL; POWER TRAIN; STRUCTURE. Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience: When parked, power liftgate opens inadvertently without any customer input. Overhead incandescent lights are delayed four seconds after door opening. (This applies to 516 Sales Code only).
1805022REVA2022-09-26. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Powertrain Control Module (PCM) Updates This bulletin involves updating the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following DTCs have been set: P1AC6-00 - MCPA Crankshaft Position Signal Sensor Performance. P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0031 - O2 Sensor 1/1 Heater Circuit Low. P0032 - O2 Sensor 1/1 Heater Circuit High. P0037 - O2 Sensor 1/2 Heater Circuit Low. P0038 - O2 Sensor 1/2 Heater Circuit High. P0051 - O2 Sensor 2/1 Heater Circuit Low. P0052 - O2 Sensor 2/1 Heater Circuit High. P0057 - O2 Sensor 2/2 Heater Circuit Low. P0058 - O2 Sensor 2/2 Heater Circuit High. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor A. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor A. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor B. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor B. The following modules need to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
S228A000009RevA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. : Wireless Charging Pad Slow Wireless Charging, No Wireless Charging
S228A0000092022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. An incorrect PDF document S228A000004 Rev. A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A
S1708000246RevB2022-09-26. Service bulletin. ELECTRICAL SYSTEM. Security Gateway (SGW) Module Theory and Operation
S22080001242022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. U0184 Loss Communication With Radio Setting In Multiple Modules
90044522022-09-26. Service bulletin. BACK OVER PREVENTION. CAMERA, Rear View For backup camera concerns involving vehicle with missing guidelines or INOP please contact the following individual prior to service of the vehicle. FCA Redacted Content If no response in 15 minutes, proceed with repair.
90045522022-09-26. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT. Battery Coolant Level Sensor, Battery Coolant Bottle Pacfica Hybrid only - If customer comes into dealership with a "Service Hybrid System" message on cluster AND scan / WiTech report shows evidence of a P2BE0-00 fault code, please contact the following individual prior to servicing the vehicle: P2BE0-00 - HYBRID/EV BATTERY COOLANT LEVEL FCA Redacted Content If possible, please capture a picture of the coolant level on battery bottle before replacing any components in the area (sensor, bottle, etc.). Requesting picture be attached to claim information. If no response within 15 minutes, proceed with repair.
90045272022-09-26. Service bulletin. ENGINE AND ENGINE COOLING. Valve Cover Gasket It is advised to replace the full valve cover assembly if you are experiencing a valve cover leak Engineering has updated the skirt height of the valve cover to address oil leaks. Replace the valve cover (part # 04893800AI (right side) or 04893799AH (left side)includes valve cover gasket) to ensure proper repair. Please call FCA Redacted Content to facilitate fast track shipment of failed part.
90044562022-09-26. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. LATCH, Sliding Door (Right / Left) For any RU vehicle with presence of a B2500 fault code (active / stored / pending), please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) through all inputs (overhead console, key fob, handle grab). 2. If sliding doors operate as expected, do NOT replace sliding door latch(es). 3. If service is required, and your Dealership is located in the Detroit Metro Area please contact FCA Redacted Content, prior to replacing any sliding door latch(es). If no response in 15 minutes, proceed with repair. 4. If possible, please provide any / all information in the repair order narrative regarding status of sliding door function (i.e, door only works manually, won't open via key fob, etc.). This includes all customer feedback as well (what exactly brought the customer into the dealer).
08104212022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. Flash: Display Screen Module (DSM) System Updates This bulletin involves reprogramming the DSM with the latest available software. Customers may experience one or more of the following: Frozen display screen. Touch screen inoperative. Random touch press without human contact. Touch screen to sensitive.
0801821REVA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 2114.12. Customers may experience one or more of the following: Black screen on Video Routing Module (VRM)/Rear Seat Entertainment (RSE) displays. One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the VRM software is up to date. RSE remote control does not pair. When playing a video from a USB stick the video does not resume where it left off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy(2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s) have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of the parental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Code (DTCs) have been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00 and B15AA00) get falsely set when the vehicle is remote started. In addition the following improvement is included:Blueborn cyber security patch(2017-19 MY Only).
0808821REVA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
08097212022-09-26. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Power Liftgate Module (PLGM) Enhancements This bulletin involves reprogramming both of the PLGM with the latest available software. Customers may experience: Intermittently power liftgate will not power close.If the liftgate is opened during a very specific time window, after the modules on the vehicle go into a sleep mode (35-45 Seconds after the cluster shutoff) the liftgate will not power close.
754972022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program - Select Radios (New and Exchange) - 2021 Dodge Durango (WD), 2021 Chrysler Pacifica (RU), 2021 Jeep Grand Cherokee (WL) and 2022 Wagoneer and Grand Wagoneer (WS) (Rev. B)
S2008000132RevA2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
S2008000164RevB2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present
S2108000135RevA2022-09-26. Service bulletin. ENGINE AND ENGINE COOLING. MIL (Malfunction Indicator Lamp) Illuminated, P2067 Fuel Level Sensor 2 Circuit Low
S21250000022022-09-26. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
S1723000001RevD2022-09-26. Service bulletin. VISIBILITY. Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S21080001472022-09-26. Service bulletin. STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL. CEL (Check Engine Lamp) Comes On, U11E9 Lost Communication With AGS (Active Grill Shutter), Vehicle Not Equipped With MDX Sales Code
S2108000015RevB2022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. Uconnect Box Requires Service Message
S21080001422022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL. No Phone Connected Message Displayed Or Customers Phone Book Does Not Load

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.