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Service bulletins for the 2018 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

491 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
S21080000802021-04-26. Service bulletin. EQUIPMENT. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S21080000452021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL. Favorite Song On-Air Alert List Empty
S21080000442021-03-15. Service bulletin. ELECTRICAL SYSTEM. Display Flickering
S1808000233 Rev.2021-03-15. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE; STRUCTURE:BODY:DOOR; EQUIPMENT. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
S21230000082021-03-15. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR. B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure
S1908000083 Rev.2021-03-01. Service bulletin. ENGINE; ELECTRICAL SYSTEM. Check Engine Light Illuminated, Stop Start Function Inoperative
S1908000195 Rev.2021-03-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC
08-018-212021-02-16. Service bulletin. POWER TRAIN; PARKING BRAKE; ELECTRICAL SYSTEM. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).
08-017-212021-02-16. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following: Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-Y7, on JL vehicles only). Ghost Touch, features, modes and App?s changing, without drivers input. Speaker pop noise when using Bluetooth® device. When vehicle is first started the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-Y7 on JL vehicles only). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or AndroidAuto,® Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. PIN clear and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. The radio screen shows messages ?Software Update? or ?Reinsert USB Device? and displays that screen in a continuous loop.
08-010-212021-02-16. Service bulletin. POWER TRAIN; BACK OVER PREVENTION; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P06E4 - Control Module Wake-Up Circuit Performance. P2797-00 - Auxiliary Transmission Fluid Pump Performance. P07B5-00 - Park Pawl Position Sensor 1 Circuit Performance. P177C-00 - Park Lock-Pawl Actuator Motor Current Sensor Performance. P288B-00 - Park Lock-Pawl Actuator Circuit Performance. P0CF3-00 - Control Pilot Circuit Open(North America Only). P0CF4-00 - Control Pilot Circuit Performance(North America Only). P0D57-00 - Proximity Detection Circuit Performance(North America Only). P1C68-00 - Hybrid Perf Engine Speed Above Target Idle Speed During Autostop(APAC China Only). Customers may also comment:Vehicle will not start when it is cold -30° C (-22° F) and below. Heard and/or felt bump when the gas engine turns on while driving. This software release includes the following software enhancement: Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP&AHCP update:Powertrain Control Module (PCM) Electronic Brake Booster Module (EBBM). Anti-Lock Brake System Module (ABS).
18-003-212021-02-16. Service bulletin. EXTERIOR LIGHTING; POWER TRAIN; ELECTRICAL SYSTEM. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:P06E4 - Control Module Wake-Up Circuit Performance. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Anti-Lock Brake System Module (ABS). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).
08-008-212021-02-16. Service bulletin. POWER TRAIN; EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:B22A9-00 - ECU Internal Performance. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM). Anti-Lock Brake System Module (ABS).
08-009-212021-02-16. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN; EXTERIOR LIGHTING. Flash: Anti-Lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:C2200-00 - Anti-Lock Brake Module Internal. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this ABS update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM). Electronic Brake Booster Module (EBBM).
S21230000072021-02-16. Service bulletin. STRUCTURE. Sliding Door Contacts Quarter Window Trim Molding
S2008000031 Rev.2021-02-16. Service bulletin. EQUIPMENT. Low Charging Voltage Displayed On Cluster
S20230000422020-12-28. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. Wind Noise From Upper Corners Of Sliding Doors
S20080001722020-12-28. Service bulletin. ELECTRICAL SYSTEM. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
S1908000028 Rev.2020-12-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. (Rev. A) Power Inverter Load Ratings
S20230000422020-12-21. Service bulletin. EQUIPMENT; STRUCTURE:BODY:DOOR. Wind Noise From Upper Corners Of Sliding Doors
S20080001722020-12-21. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
S1908000028 Rev.2020-12-21. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. (Rev. A) Power Inverter Load Ratings
31-002-202020-11-30. Service bulletin. STRUCTURE. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
S20080001672020-11-30. Service bulletin. VISIBILITY; ELECTRICAL SYSTEM. Express Window Auto Up Feature Does Not Operate
S1908000195 Rev.2020-11-30. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ELECTRICAL SYSTEM:SOFTWARE. Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC
S20080001482020-10-26. Service bulletin. SEATS. Passenger Seat Rear Video Screen Has Horizontal Lines When Playing A DVD Through The External Disc Module

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.