WenmarOpen by Wenmar Pro

Service bulletins for the 2018 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

491 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
S20080000812020-07-27. Service bulletin. VEHICLE SPEED CONTROL:CRUISE CONTROL; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Cruise Control Inoperative.
S19090000022020-06-22. Service bulletin. EQUIPMENT; ENGINE. Customer complaint may include an overfilled engine crankcase after an oil change.
S20080000732020-06-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
S19080000482020-06-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Chime Stuck On In The Audio System
S19080001012020-06-22. Service bulletin. EQUIPMENT:ELECTRICAL. Remote Phone App Does Not Communicate With Vehicle Radio
S20080000642020-06-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR; EQUIPMENT ADAPTIVE/MOBILITY. Power Sliding Door Will Not Close During The Power Close Cycle
90042572020-06-22. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. FILTER KIT, Engine Oil When refilling oil on a JT, JL, DT, or RU equipped with a 3.6L Pentastar UPGRADE engine, please be advised that the engine oil capacity is 5 quarts of oil.
23-015-202020-05-26. Service bulletin. STRUCTURE; EQUIPMENT. Disinfectant Solution Recommended for COVID-19
08-049-202020-05-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
S20080000602020-05-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. Radio Issues With iPhone 11
S20080000592020-05-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. Error Code 20 Message On the Radio Screen
S20080000312020-05-26. Service bulletin. EQUIPMENT. Low Charging Voltage Displayed On Cluster
S20080000132020-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Key Programming, Security Pin Request, Pin Invalid
S19080000972020-04-06. Service bulletin. EQUIPMENT. Radio Screen Black Or Blank
S19080000482020-04-06. Service bulletin. EQUIPMENT. Chime Stuck On In The Audio System
S20080000102020-04-06. Service bulletin. EQUIPMENT. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
31-005-192019-12-16. Service bulletin. EQUIPMENT; STRUCTURE. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
90039992019-12-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. CENTER STACK, Upper (Front Radio Display) 1) If Front Radio Display is experiencing a Black Screen, please verify radio Software is up to date. 2) For concern of a "Yellow Band" on the center stack display, swapping the radio or display will NOT resolve the issue. The issue was corrected in a recently released software update. Please visit Service Library for the latest in diagnostic information. For any questions, please contact: Anmol Shergill (248) 512-1207 - Anmol.Shergill@external.fcagroup.com or Ashikur Rahman (248) 512- 6715 - Ashikur.Rahman@external.fcagroup.com
90037302019-12-16. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN; ELECTRICAL SYSTEM. SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.
08-095-192019-12-02. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.12.10. Customers may experience the following:Black screen on both rear screens. Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle. Video Screens do not turn on. Radio Uconnect theater button does not work. USB playback is choppy. The video system resets or does not function (Most likely to occur if the vehicle is cold or the battery voltage is too low). Upon further investigationthe technician may find that the following Diagnostic Trouble Code (DTC) has been set:B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module. In addition the following improvement is included.Blueborn cyber security patch.
90032202019-10-28. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
18-001-19 REV B2019-07-15. Service bulletin. EQUIPMENT. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following DTCs have been set: P06E9 - Engine Starter Performance, U0418 - Implausible Data Received From Brake System Control Module 1, U0432 - Invalid Data Received From Multi-Axis Acceleration Sensor Module, P06EF - Engine Restart Performance.Software update will help reduce engine crank time, setting a false P06EF, P00FD - Battery -B- State Of Charge Performance, C2222-68 - Improper Powerdown - Event Information, P0607-00 - ECU Internal Performance - ESM, U0402-00 - Implausible Data Received From TCM, U145D-00 - Implausible Data Received From TCM On D-PT, U1465-00 - Implausible Driver Shift Request Signal Received, P0456 - Evap System Small Leak. If no faults were found when performing normal diagnostic, perform this softwareupdate. P258B - Electronic Vacuum Pump Performance. P0503 - Vehicle Speed Sensor 1 Erratic. Customer may also experience one or more of the following:Customer or technician may be unable to read data information from the OBDII connector when using a generic scan tool (APAC only). Rough Idle. Vibration felt in the seat at Idle. Idle undershoot, just before a complete stop. Engine Start Stop (ESS) disabled during an autostart, requiring the driver to key restart. ESS message appears in the Electronics Vehicle Information Center (EVIC) ?Stop/Start Restart Required Fault Detected?. This software release also includes the following software enhancements:Prevent the ESS Aux battery from drying out on vehicles driven in hot regions and conditions. AGS controls modifications to reduce engine compartment temperatures. Limp home RPM correction in a double pedal fault scenario. Improvements to address an occasional engine stall during a panic brake situation from 45 kph (28 mp
90036342019-07-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. If remote pairing still fails at the newer software levels, perform a reset on the remote by simultaneously pressing the Play/Pause, Down, and Screen buttons and holding for about 5 seconds until the remote backlighting flashes. It is also suggested to turn the ignition off, close all the doors, and wait for the cluster to go to sleep. Key the car back to ACC and retry the pairing procedure. For any additional questions regarding part numbers, software levels, or support please call Mike Galiati at (248) 294-8754. If no response in 15 minutes, proceed with repair.
90035962019-07-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM; EQUIPMENT. Rear Seat Entertainment System Video Routing Module Please check the Uconnect software portal to verify the latest software is installed. If the VRM Module is not showing up in WiTech (or is unresponsive) and/or the rear screens are not functioning, before replacement follow the steps below: 1.) Check the part number of the Module, this will be the number above the barcode seen in the top corner of the module. if it is 68376134AE contact Mike Galiati at 248-294-8754 before troubleshooting. If no response in 15 minutes, proceed with repair. 2.) Disconnect and reconnect the 26-way power harness, if the module recovers check software is at the latest level 1750.13. 3.) If the Module does not recover in step 1, disconnect the BLUE mini-USB connector to the module and perform step 1 again. If the Module recovers, replace the USB port located next to the BlueRay player. If there are issues while using the Uconnect theater APP, black radio screen/does not open, but the rear screens are functional DO NOT replace the module. This is a radio software issue and not related to the Video Routing Module. If the above tip does not correct the issue, before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment system in the Pacifica, please call Mike Galiati at (248) 294-8754. If no response in 15 minutes, proceed with repair.
TS-WI-04212019-05-13. Service bulletin. POWER TRAIN; SUSPENSION; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Notify dealers and end users of the availability of a improved pinion bracket

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.