WenmarOpen by Wenmar Pro

Service bulletins for the 2012 Chevrolet Suburban

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1700 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
PIT4815C2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician with additional vehicle speed sensor diagnostic information. Technician may encounter multiple issues when diagnosing a Vehicle Speed Sensor. Technician will find it difficult to follow the speed signal path between the components. To test connect the Fluke meter leads between circuits 821 and 822 and set the meter to Alternating current voltage and then press the hertz button. When the Engine Control Module showing correct miles per hour in the data list however it is setting a Diagnostic Trouble Code for the Vehicle Speed Sensor. To test connect the Fluke meter red lead to circuit 6399 and the black lead to ground, then set the meter to Direct current voltage and press the hertz button. The Instrument Panel Cluster speedo will work correctly when the Engine Control Module or Antilock Braking System Diagnostic Trouble Codes are for the Vehicle Speed Sensor. To test connect the Fluke meter red lead to circuit 1827 and the black lead to ground, then set the meter to Direct current voltage and press the hertz button. When the Antilock Braking System Malfunction Indicator Lamp on with Electronic Brake Control Module Diagnostic Trouble Code C0055 and no other customer complaints, to test connect the Fluke meter red lead to circuit 817 and the black lead to ground, then set the meter to Direct current voltage and press the hertz button.
PIC4935D2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
PIP50692017-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that have a lack of power on initial acceleration from a stop when the ambient temperature is approximately 103 Fahrenheit or greater and may include engine detonation or pre-ignition type events as temperatures approach 120 Fahrenheit. Technician will need to perform published Service Information diagnosis first. If Service Information diagnosis does not isolate the cause of this concern, take a Tech 2 snapshot of the concern happening and note the Spark Parameter in the Ignition Data List. If it drops near/below 0 degrees during the concern, check if there is a cylinder that shows any knock. If there is a knock in any cylinder perform a top engine clean. If the concern is still present, then switching to premium fuel (91 octane or higher) with detergents (Top tier fuel) when ambient temperatures exceed 110 Fahrenheit degrees, this should provide a slight improvement in engine performance when ambient temperatures are high especially as temperatures approach 120 Fahrenheit degrees.
PIT51852017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION. This Preliminary Information communication provides information to the technician about vehicles that if the ignition key is turned to the start position, and then released when the engine begins cranking, the engine will continue cranking for a few seconds or until the vehicle starts. Some customers may state that this feature is inoperative. Technician should be advised that if the Low Fuel warning lamp is on and/or the FUEL LEVEL LOW message is displayed in the Driver Information Center, the Computer?Controlled Cranking System will be disabled.
PIT51842017-08-15. Service bulletin. ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted activation, OnStar unwanted activation, and cruise control inoperative. Technician should inspect for a short to ground on the steering wheel near the Supplemental Inflatable Restraint coil connector X2 and make necessary repairs to any shorted circuits and then position the wiring.
PIT4508C2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the cruise control being inoperative. Technician may find Diagnostic Trouble Code B3894 set in the Trailer Brake Control Module. Technician should follow published Service Information diagnostics first. Technician should check the "Master Cylinder Pressure" sensor parameter listed in the Trailer Brake Control Module data list. If it is displaying pressure with no brake pedal input, suspect a concern with the Master Cylinder Pressure Sensor, wiring/terminals, or Electronic Brake Control Module.
PIT3189R2017-08-15. Service bulletin. ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR. This Preliminary Information communication provides information to the technician about customers that are unable to override the automatic door locking feature. Technician will update the Body Control Module on 2006 to 2007 model years. On 2010 to 2014 model years technician will need to contact Techline Customer Support for calibrations.
PIT4729E2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; TRAILER HITCHES. This Preliminary Information communication provides information to the technician about customer's wanting to add the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full Size pickup/utility when the vehicle was not ordered with the option. Dealer should advise the customer that if the vehicle does not have the option Regular Production Option Code (JL1) it cannot be added to the vehicle.
PIT4116E2017-08-15. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS; EQUIPMENT:ELECTRICAL. This Preliminary Information communication provides information to the technician about vehicles that have power lift-gate that is inoperative from all the switches and the keyless entry transmitter only with the ignition in the off position. Technician will need to inspect circuit 5985 for battery voltage. Repair any damaged wires or terminals.
PIT4816E2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have multiple electrical concerns and or intermittent no crank. Technician will need to remove the 175 amp Mega Fuse and inspect for arcing. If any type of arcing is found replace the affected components. Technician will also check the voltage drop on the positive and negative and the torque of the cable at the starter.
PIC5492B2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT52362017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
PIT5184A2017-08-15. Service bulletin. STEERING: STEERING WHEEL/HANDLE BAR; ELECTRICAL SYSTEM:WIRING; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted activation, OnStar unwanted activation, and cruise control inoperative. Technician should inspect for a short to ground on the steering wheel near the Supplemental Inflatable Restraint coil connector X2 and make necessary repairs to any shorted circuits and then position the wiring.
PIT5206A2017-08-15. Service bulletin. SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL/VALVE; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages " Brake Pedal Override Feature ", transmission busy or frequent shifting up or down. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor.
PIT5181A2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find DTCs P057C and or P057D. Some vehicles may have cruise and brake light operation service stability message with Diagnostic Trouble Codes C0161 and C0277. Technician will need to inspect connector X205 for loose, backed out, or bent terminals using the appropriate terminal test probe.
PIT4376G2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician about key and theft information for Fleet Vehicles equipped with RPO 6E2 or 6E8 and converting to fleet mode. Technician will need to ensure fleet vehicles with RPO 6E2 or 6E8 should be checked to verify that the Theft Deterrent Module is in fleet mode prior to attempting to add keys.
PIT5059B2017-08-15. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS; INTERIOR LIGHTING; ELECTRICAL SYSTEM:WIRING. This Preliminary Information communication provides information to the technician about the roof beacon switch. The roof beacon switch will be left disconnected from the assembly plant. When a roof beacon light is added technician will need to plug the harness into the switch.
PIT4366G2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; TRAILER HITCHES. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle's 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector from General Motors Customer Care and Aftersales along with the trailer's 7-way connector plug.
PIP4902H2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIC5687D2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
PIT4821D2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication advises the technician that the 2-Mode Drive Motor Generator Battery placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT4474E2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have navigation or radio screen is blank or flashes on and off, no sound from speakers, and rear DVD screen inoperative. Technician will find Diagnostic Trouble Codes B1265, B1288, or B1289. Technician will need to repair circuit 7066.
PIT4684B2017-08-15. Service bulletin. BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM:WIRING. This Preliminary Information communication provides information to the technician about vehicles that have a rear camera display being inoperative when shifting into reverse. Technician should check for a loose or disconnected X421/X322 connector behind the right side "C" pillar trim. Technician should also check for pinched, Open or shorted wires on camera circuits 7641, 7642, and 6799.
PIT5195A2017-08-15. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
PIP5089A2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code C0569 that will not clear. Technician should be advised if there are any issues with the rotational position sensor, incremental position sensor, encoder motor, motor A or B circuits, rotational position sensor or incremental position sensor circuits when the transfer case control module attempts to determine location the location cannot be determined correctly.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.